DecoHeat
DecoHeat is a wood stove shop located in Cardiff, Wales. They specialize in providing high-quality machinery and equipment for heating homes and businesses. With a focus on customer satisfaction, DecoHeat offers a wide range of products and services to meet the needs of their clients. Whether you are looking for a new wood stove or need repairs on your existing equipment, DecoHeat has the expertise to get the job done right. Contact them today to learn more about their products and services.
Introduction to DecoHeat
DecoHeat is a company based in Cardiff, Wales, with the purpose of providing high-quality wood stoves and related machinery and equipment to customers. Their focus on providing eco-friendly heating solutions sets them apart from other companies in the industry. DecoHeat was founded by a team of experts with years of experience in the field.Services & products
DecoHeat offers a wide range of services related to wood stoves and machinery & equipment for heating solutions. Customers can purchase wood stoves, pellet boilers, and outdoor wood boilers. They also offer installation, repair, and maintenance services for their products.Location
Located on Merthyr Rd in Cardiff, DecoHeat is situated in a bustling area with plenty of other businesses nearby. Customers can expect to find other wood stove shops in the area, as well as other machinery and equipment stores. The area is easily accessible by public transportation, with the closest bus stop being only a few minutes' walk away. The closest three public transportation options are the Merthyr Rd bus stop (0.2 miles), the Cardiff Bus Depot bus stop (0.3 miles), and the Tongwynlais train station (1.2 miles).Benefits
DecoHeat stands out from other companies in the industry due to their commitment to eco-friendly heating solutions. They offer a wide range of products and services to fit the needs of their customers, and their team of experts provides top-notch installation and maintenance services to ensure the longevity of their products.Good to know
Customers should be aware that DecoHeat's products require regular maintenance to ensure they continue to function properly and efficiently. Additionally, the company offers financing options for customers who may not be able to pay for their products outright.Reviews
Customers have praised DecoHeat for their excellent customer service and quality products. Many have noted that their wood stoves are efficient and easy to maintain, and that the company's installation and repair services are top-notch.Amenities
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showroom -
installation service
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repair service
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customization service
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expert advice
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wood stove accessories
FAQ
What types of wood stoves do you offer?
We offer a variety of wood stoves, including traditional, modern, and eco-friendly models. Our selection includes different sizes, designs, and features to fit various preferences and needs.Do you offer installation services for the wood stoves?
Yes, we offer installation services for all of our wood stoves. Our team of trained professionals will ensure that the installation is done correctly and safely.What is the warranty for the wood stoves?
Our wood stoves come with a manufacturer's warranty that varies depending on the model and brand. We can provide you with specific warranty information for the wood stove you are interested in.Can you provide references from previous customers who purchased wood stoves from your shop?
Yes, we can provide references from satisfied customers who have purchased wood stoves from our shop. We take pride in our quality products and excellent customer service.Do you offer maintenance services for the wood stoves after purchase?
Yes, we offer maintenance services for all of our wood stoves after purchase. Regular maintenance is important to ensure the longevity and efficiency of your wood stove. We can provide guidance on how often maintenance should be performed and offer services to help keep your wood stove in top condition.Reviews
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simon walsh
Popped in for stove part, although they did not stock the brand I needed, they were super helpful, even sending me a link to website I needed to get parts. Thank you for being helpful. You will definitely see me again
28-04-2023
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Neil Cotter
28-02-2023
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Gaynor Watkins
Excellent service. Great work ethos from the fitting team. Everyone involved were helpful, polite and did all they could to achieve a good end result for the customer. Extremely pleased with the outcome. Would highly recommend.
28-02-2023
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anna
I can't recommend Deco Heat highly enough. The service the team provided from start to finish was exceptional, especially Beth in store. She listened carefully to my needs and worked really hard to find the perfect product that met with my criteria.
28-01-2023
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Dirtnap
What can i say but what a fantastic company and workmanship is top notch. They guys came yesterday for a simple fit and sweep for a new fire, low and behold it was issues after issue, but to be fair to the gent's they certainly went above and beyond for to get the issues resolved and fitted. All i can say you want a company to come and get the job done, leave it clean and a smile on your face at then end of the day look no where else.
28-11-2022
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Amy O'Callaghan
Booked in for work to be complete Monday and Tuesday whilst I had time off work. The workers were only on site 9:45-2:40 one day 10:30- 2:30 the next with an hour or so out to go collect parts/ come back with coffee. Workers had to come back on Friday to complete incomplete work. Something that I had to chase myself with very little apology. The work is not good. I have gaps in the plaster board, wonky cut parts and damages to the plaster board. Office are very slow to sort anything and seem to have little care for the poor work. Not impressed and wouldn’t recommend.
28-11-2022
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Neville Lee
28-10-2022
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Debra Perry
Excellent service from start to finish, didn't have any idea what I was looking for Beth helped me choose what was best for me and I'm delighted with the result . The boys that fitted the burner were great , we had a little hiccup along the way which was dealt with promptly. Would highly recommend.
28-10-2022
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Rita McGuire
Wow what fantastic service! Just been up to Deco heat Cardiff store to pick up a Companion set that was ordered in for me. It was so nice to experience such good service from 2 young people! Beth had dealt with the enquiry by phone a few weeks ago ( so tick for excellent telephone skills ) Followed up by emails and a visit to store, then message left by a lovely guy ( sorry don’t have name). The both of them were so knowledgeable I would highly recommend this store for the personal touch. Thank you
28-10-2022
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