Deco Glaze
Deco Glaze is a glassware manufacturing company located in Thame, England. They specialize in manufacturing and fabrication of glass products.
Introduction to Deco Glaze
Deco Glaze is a glassware manufacturer based in Thame, England. Established in 1983, the company has over three decades of experience in manufacturing and fabrication of glass products. Deco Glaze is unique because of their commitment to quality and innovation. They use the latest technologies and techniques to create bespoke glass products that are tailor-made to meet their customers' specific needs.Services & Products
Deco Glaze offers a wide range of glass products and services. They specialize in glass splashbacks, shower enclosures, mirrors, and worktops. The company also provides glass balustrades, glass doors, glass partitions, and glass floors. All their products are made to measure and can be customized to fit any space.Location
Located in Thame, Deco Glaze is situated in a bustling commercial area. The area is home to a variety of businesses, from small boutiques to large multinational corporations. Customers can expect to experience a vibrant and dynamic atmosphere in the area. The company is easily accessible by public transportation. The three closest public transportation options are the Thame Parkway Train Station (1.2 miles), the Rycote Lane Bus Stop (0.2 miles), and the Upper High Street Bus Stop (0.3 miles).Benefits
Customers should choose Deco Glaze because of their commitment to quality, innovation, and customer satisfaction. The company uses only the best materials and the latest technologies to create their glass products. They also offer a bespoke service, which means that their customers can have a product made to their exact specifications. Deco Glaze has a team of expert designers and craftsmen who can help customers bring their vision to life.Good to Know
Customers should be aware that Deco Glaze requires a deposit before starting work on any project. The deposit amount varies depending on the size and scope of the project. The company also has a strict cancellation policy, which means that customers may be charged a fee if they cancel their order after work has begun.Reviews
Deco Glaze has received rave reviews from their customers. Customers praise the company for their professionalism, attention to detail, and quality of work. Many customers have also commented on how helpful and friendly the staff are. Overall, customers are extremely satisfied with the products and services provided by Deco Glaze.Amenities
-
showroom
-
delivery service
-
customization
-
workshop
-
quality control
-
packaging
FAQ
What types of glassware do you specialize in manufacturing?
We specialize in manufacturing a wide variety of glassware including but not limited to wine glasses, champagne flutes, beer mugs, shot glasses, and tumblers.Are your glassware products dishwasher safe?
Yes, our glassware products are dishwasher safe and can be easily cleaned in a dishwasher without any damage or deterioration.What is your minimum order quantity?
Our minimum order quantity varies depending on the type of glassware and customization requirements. Please contact us for more information on minimum order quantities.Can you provide custom designs for glassware products?
Yes, we can provide custom designs for glassware products based on your specific requirements. Our team of designers can work with you to create unique and personalized designs for your glassware.What is your turnaround time for manufacturing and delivery?
Our turnaround time for manufacturing and delivery varies depending on the size and complexity of the order. However, we strive to deliver our products as quickly as possible while maintaining the highest standards of quality. Please contact us for more information on turnaround times.Reviews
-
Davinder Thaman
Very well done job.clean work
12-05-2023 -
Mark Wilson
Fabulous to deal with. Superb installers who take such great care with the fitting process and always arrive on time!
26-03-2023 -
William Renilson
What incredible service we have had from the whole deco glaze team.. From start to finish we have had impeccable service. Office staff were very efficient and helpful and the fitters were super clean, tidy and very helpful... We could not praise this company enough and would have no trouble in recommending them
26-12-2022 -
Karl Guion
26-10-2022 -
Anthony Saxon
Excellent product and fantastic attention to detail fitters. Would be 5 stars if I'd been made aware I had to remove sockets and extractor before fitting. Crazy really as you are told to have all fittings finished for accurate measuring, but then told to remove them before installation. Company says not all fittings require this so doesn't spell it out - not impressed! Allow extra cost to do this and good luck getting your kitchen fitters back!
26-05-2022 -
JPS
Already had one section break when we dropped a pint glass on it. Had to argue for months before Decoglaze reluctantly replaced it. Originally they argued we should just claim on house insurance and pay them thousands to replace the broken section. A different issue is the fact its only coloured due to the underside being painted. Over time bits chip and then blemishes are visable from the top. This happens when emptying the dishwasher and catching an item on the underside, for example. The same happens around different parts of the underside. All in all it's just not suitable. Some of the good reviews are from staff, which can be checked with a Google search of them and the company. Without these 'good' reviews, I am pretty sure the average score would be 1 to 2 stars out of 5. For the money, whe should have gone corian or quartz etc. An expensive mistake.
26-05-2021 -
Steven Cairns
Brand new bathroom ruined by Deco Glaze and the worst customer service imaginable We had a mirror splashback fitted behind our bathroom cabinets. Issue 1 - The first mirror was made in the wrong colour - it was matt and therefore not a mirror at all. This only came to light an hour before it was due to be installed and therefore we had taken time off work etc for no good reason. We had been waiting months due to lockdown and our plasterboard was becoming damaged - we were told that they would usually fit the wrong colour and then stick the correct one on top once it was made, but they wouldn't be able to as it was too tight behind our tap for two mirrors. Issue 2 - A few weeks later the mirror in the correct colour was installed. It transpired that the fitter had measured this incorrectly and a panel of our bathroom furniture no longer fitted. Issue 3 - A second site visit was arranged (our third day off work) and the installer showed up at 7am rather than 8am, which was an unpleasant surprise Issue 4 - Despite previously being told that there was no room for two mirrors to be stuck, this was now what the installer was proposing. We were to fit the bathroom panel that had been cut and install another bit of glass on top of the first. We were told by three members of staff it would be impossible & a health and safety hazard to now remove the incorrectly measured panel. Issue 5 - The second panel was installed and alas there was not enough room. Our tap no longer fully opens without banging the glass. Issue 6 - We complained to Deco Glaze about this, got absolutely no response until we took it to the Managing Director, who then passed it to others, who then failed to respond to any of our issues. They made an appointment for both panels to be smashed out and triggered production of a fourth mirror without any consultation with us at all. Their response was "we sent an appointment confirmation to your bathroom company" ARE YOU JOKING!?!?!?! Issue 7 - (THE WORST BIT OF ALL) The final outcome was that they would smash out both panels, and install a new, correctly measured one. WE COULD NOT BELIEVE THIS - How could they not smash out one but now they were reassuring us they could smash out two!?!?!?!?!?! Were we seriously meant to trust them to smash out two mirrors when it was such a high risk of damage and health and safety to smash out one? Never mind the fact we have lost any inch of trust in them by now Issue 8 - The staff were least helpful, accepted no responsibility and did not offer anything to compensate us for the service and horrendous product we received I would never, ever, trust this company to finish a brand new bathroom or kitchen. For such a small detail, we have ruined a bathroom that we have spent £1,000s on. I will be glad not to give them any money in the future and as a Plumber who specialises in fitting bathrooms I will warn every customer and contact not to go near this company with a barge pole.
26-05-2021 -
June Hunter
I didn't really want to give a star but had to so i could do a review Well when the man come to messure up he was very friendley but turned out to be a lair my mirror splashback cracked when i was cooking so got them to look at it the same man come back and said it was heat and thst it wasnt heat proof he failed to tell me that when fitting it he also put in his report that it had been hit with a pan what a absolutely lieand now i am fighting to get something done about it i am a very angry and disappointed customer i will not recomend decvoglaze
26-05-2021 -
Moira Massey
Lovely glass splash backs installed to a very high standard by Gui and the team - the finishing touch to a high-end kitchen. Very professional team with excellent communications who now work in a Covid-secure manner.
26-05-2021 -
Jon Harrison
Fantastic experience with Deco Glaze - they fitted matt glass worktops in my kitchen and front room, and they both look absolutely fantastic. Deco Glaze visited my flat twice, once for measurements, and once for installation, and both times the service was brilliant and the staff were knowledgable and friendly. I would highly recommend them if you are looking for something a bit different!
26-05-2021