Boot Stores, Hat Shops, Souvenir Manufacturers, E-Commerce Services, Fur Manufacturers

Deckers Europe Ltd

Deckers Europe Ltd is a company based in London, England. They offer a variety of services including E-Commerce Services, Financial Services, Manufacturing & Fabrication, Printing & Publishing, and IT & E-Commerce. Deckers Europe Ltd also has a range of stores including Shoe Stores, Work Clothes Stores, Hat Shops, and Hunting Equipment Stores. They also offer Souvenir Manufacturers, Fur Manufacturers, and Mailing Machine Suppliers. Deckers Europe Ltd has Corporate Offices and Department Stores as well. They cater to various industries such as Clothing & Fashion, Sports & Hobbies, and Machinery & Equipment.

Introduction to Deckers Europe Ltd

Deckers Europe Ltd is a fashion company that was founded in 1973. The company is dedicated to creating and distributing high-quality footwear, clothing, and accessories. Deckers Europe Ltd is unique because of their commitment to sustainability and innovation in the fashion industry.

Services & products

Deckers Europe Ltd offers a variety of services and products, including shoe stores, e-commerce services, and department stores. Customers can purchase work clothes, hunting equipment, hats, and boots, among other items. The company also offers financial services and printing and publishing services.

Location

Deckers Europe Ltd is located in London, England, specifically at 130 Shaftesbury Ave. The area is known for its diverse range of businesses, including souvenir manufacturers, banner stores, and machinery and equipment shops. The location is conveniently located near public transportation options, including the Leicester Square Tube Station (0.1 mi), Piccadilly Circus Underground Station (0.3 mi), and Covent Garden Tube Station (0.5 mi).

Benefits

Customers should choose Deckers Europe Ltd because of their commitment to sustainability and innovation in the fashion industry. The company uses environmentally friendly materials and production methods, and they are constantly striving to improve their sustainability efforts. Additionally, the company offers high-quality, fashionable products at affordable prices.

Good to know

Customers should be aware that Deckers Europe Ltd is primarily a shoe company, but they also offer a variety of other products and services. The company is committed to creating a positive impact on the environment and society, and they are constantly working to improve their sustainability efforts.

Reviews

Customers have praised Deckers Europe Ltd for their high-quality, fashionable products and their commitment to sustainability. Many customers appreciate the company's affordable prices and their excellent customer service. Overall, customers are very satisfied with their experience with Deckers Europe Ltd.

Amenities

online shopping
delivery
returns policy
credit card acceptance
gift cards
refund
customer service
security
data protection
inventory management
logistics

FAQ

What options do you provide for customer support and how do I access them?

We offer customer support through email and phone. You can find our contact information on our website or on your order confirmation email.

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions from time to time. You can check our website or sign up for our email newsletter to stay updated on our latest offers.

Do you offer any discounts or loyalty programs for frequent shoppers?

Yes, we have a loyalty program for frequent shoppers. You can sign up for our loyalty program on our website and earn points for every purchase that can be redeemed for discounts on future purchases.

Can you help me find the perfect fit for my shoes?

Yes, we have a size guide on our website that can help you find the perfect fit for your shoes. If you need further assistance, you can contact our customer support team for personalized recommendations.

What materials are used to make your boots?

The materials used to make our boots vary depending on the style. We use high quality leather and suede, as well as synthetic materials for some styles. You can find more information on the materials used for each style on our website.

Reviews

Emil Zaman

After reading all the negative reviews about refunds and products delivered damaged etc, and that the customer service staff don't respond and etc. I am very sad to say that I am deeply upset about this... I worked for Deckers and absolutely loved it there, the office space to the vibrant atmosphere... Was all very lovely. I just hope that their customer Service is improved dramatically! And that the finance teams or whoever manage these refund processes really stick their fingers out their ars* holes. You are letting such a terrific company down 😔

26-03-2023
Samantha Jane

No one answers either emails or phone, there is no customer care at all!! We asked for a refund more than a month ago, they sent us an email saying that they received the shoes back but we NEVER GOT THE MONEY BACK. I tried calling, sending emails, but I never received an answer. This is definitely NOT what I expected from a company like Ugg and I am still waiting for an answer from you asap. Thank you.

26-02-2023
Shea Heer

I have spent what would be a year in April chasing this company to resolve an issue with a faulty slipper. It's not so much the fact that I spent over £100 on the item, or that they are not delivering on the promise of a year warranty; It's simply the fact that they choose to ignore their customers. I called 3 times, sent 10 emails, 8 direct and 2 via their website, contacted them via Twitter, where the USA team has been great in passing me on to the UK team (apparently the Uk team have not invested in Twitter marketing!). On the 2 occasions I had a response from UK customer service, it was because the US team intervened. In the latest response from the Customer Relations Manager for the EMEA, (I have the full name and am happy to reveal on request), I was told that my emails have been located in their withheld folder and they have since been released. So now you'd think they would do something about my issue right? especially as they have now seen the emails, but nope. This persons email asks me once again to provide pics etc, for the 8th time! So I do and I have heard nothing since that last correspondence in October. I have tried to call again and I have tried Deckers where the EMEA manager supposedly resides, but nobody answers. At least no one answered for over an hour. I am contemplating dropping in on them just to see if anyone actually works there! In conclusion: Buy from them at your own risk. The quality of products (proven) and service of this company in the UK, is below standard and expectation. Given my years of experience working with corporate organisations and many many CEO's and leaders, I can honestly say that the reviews for this company are shouting incompetence at a very senior level!

26-02-2023
Paul W

Wow, still waiting for my refund, took them over a week to reply to me and still they have not refunded my ugg order, that I returned.... AVOID

26-01-2023
Alison St Pierre

Do not use this firm!!!!!! I purchased some slippers that arrived badly stained and unwearable! Despite my contacting them with photos the day they arrived, they accused me of returning used slippers. These people are dishonest!!!!!

26-01-2023
Raúl Sánchez De La Montaña

(Translated by Google) Absolutely unacceptable. I have 4 emails, no response from the seller. The order tracking link does not work. I am blind with my purchase. I don't know if they will ever ship my order. (Original) Absolutamente inaceptable. Llevo 4 email, sin respuesta por parte del vendedor. El enlace de seguimiento de pedido no funciona. Estoy a ciegas con mi compra. No se si algún día enviaran mi pedido.

26-01-2023
Anna Vaucher

26-01-2023
A Bowers

Jessica and team shame on you all never delivered a christmas gift and no refund 4 weeks later ? never knowing where the UGG boots were and as for " being busy " disgraceful service

26-12-2022
jack lee

shocking people sending wrong delivery information DPD never delivered the UGGs they got sent back to the warehouse and still no refund ? they hide behind emails

26-12-2022
Judy Crook

Ordered in November 2 jackets. No communication- rip off obviously . Not one email but they’ve taken the money

26-12-2022