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Cable Companies

Debden

Debden is a telecommunications company based in Saffron Walden, England. They specialize in providing cable services to their customers and are known for their reliable and high-quality offerings. With a focus on customer satisfaction, Debden is committed to providing the best possible experience for their clients. As one of the leading cable companies in the UK, they are dedicated to staying at the forefront of the industry and providing innovative solutions for their customers' needs.

Introduction to Debden

Debden is a telecommunications company based in Saffron Walden, England. Founded in 1995, the company has been providing cable services to residential and commercial customers for over 25 years. Debden is unique in its commitment to delivering high-quality services at affordable prices.

Services & Products

Debden offers a wide range of services, including broadband, telephone, and television packages. Customers can choose from various packages to suit their needs and budget. The company also provides installation and maintenance services, ensuring that customers have a hassle-free experience.

Location

Saffron Walden is a charming market town located in the heart of rural Essex. It is home to a variety of businesses, including independent shops, cafes, and restaurants. The town also boasts several historical landmarks, such as Audley End House. Customers can easily access Debden's services via public transportation. The three closest options are Saffron Walden Railway Station (1.5 miles), Audley End Railway Station (3.4 miles), and Stansted Airport (9.7 miles).

Benefits

Debden distinguishes itself from other cable companies by providing exceptional customer service. The company's knowledgeable and friendly staff are always available to answer questions and provide assistance. Debden also prides itself on its affordability, ensuring that customers receive high-quality services at competitive prices.

Good to Know

Customers should be aware that Debden is committed to delivering its services in an environmentally sustainable manner. The company has implemented various eco-friendly practices, such as using energy-efficient equipment and reducing its carbon footprint.

Reviews

Customers have consistently praised Debden's reliability and affordability. Many have also noted the company's outstanding customer service, citing the staff's responsiveness and helpfulness. Overall, customers have expressed high levels of satisfaction with Debden's services.

Amenities

  • amenity
    customer support
  • amenity
    technical assistance

FAQ

What packages do you offer for cable and internet services?

We offer a variety of packages for cable and internet services, including different internet speeds and channel lineups. Our packages are designed to fit the needs and budget of our customers.

Are there any additional fees, such as installation or equipment rental?

Yes, there may be additional fees for installation and equipment rental. However, we strive to be transparent about these fees and will clearly communicate them to our customers before any services are installed.

What is your customer service availability and response time?

Our customer service team is available during regular business hours, and we make every effort to respond to customer inquiries and concerns as quickly as possible. We value our customers and aim to provide excellent customer service.

Do you offer any discounts or promotions for new customers?

Yes, we often have discounts and promotions available for new customers. These offers may vary depending on the time of year and availability, but we always strive to provide competitive pricing and deals.

What is your policy for service outages and technical issues?

If there are any service outages or technical issues, we encourage our customers to contact our customer service team right away. We will work to resolve the issue as quickly as possible and keep our customers updated on the status of the situation. In some cases, we may offer credits or other compensation for any inconvenience caused by the outage or issue.