Deans Fine Jewellery Limited
Deans Fine Jewellery Limited is a company based in Ossett, England. They specialize in diamond dealing and have a range of jewelry stores. In addition to their retail services, they also offer financial services to their clients. Deans Fine Jewellery Limited is a trusted name in the industry and is a popular choice for those looking for quality jewelry and shopping experiences.
Introduction to Deans Fine Jewellery Limited
Deans Fine Jewellery Limited is a family-owned business that has been operating since 1962. The company's purpose is to provide high-quality jewelry to their customers, along with outstanding customer service. What makes this company unique is their expertise in diamonds, being one of the most trusted Diamond Dealers in the United Kingdom.Services & Products
Deans Fine Jewellery Limited offers a wide range of jewelry products, including engagement rings, wedding bands, necklaces, bracelets, and earrings. Additionally, the company provides Financial Services to help customers finance their purchases.Location
Deans Fine Jewellery Limited is located in Ossett, England, specifically at 17 Bank St, WF5 8PS. The area is known for its small-town charm and local shops, including clothing stores and cafes. Customers can expect a friendly atmosphere as they visit the store. The closest public transportation options are the Ossett Bus Station (0.2 miles), the Wakefield Westgate Train Station (3.3 miles) and the Dewsbury Train Station (3.8 miles).Benefits
Customers should choose Deans Fine Jewellery Limited for their exceptional customer service and expertise in diamonds. The company prides itself on providing customers with a personalized experience, ensuring they find the perfect piece of jewelry. The Financial Services offered by Deans Fine Jewellery Limited also set them apart from competitors.Good to Know
Customers should be aware that Deans Fine Jewellery Limited is closed on Sundays and Mondays.Reviews
Customers rave about the friendly and knowledgeable staff at Deans Fine Jewellery Limited, as well as the exceptional quality of their products. They also appreciate the Financial Services offered by the company, making it easier to purchase their dream jewelry.Amenities
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luxury showroom -
appraisal service
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credit card payment
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delivery service
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insurance coverage
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customization service
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engraving service
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online shopping
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gift wrapping
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after-sales service
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custom design
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repair service
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appraisal
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personalized consultation
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discounts
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returns policy
FAQ
What is your return policy for jewelry purchases?
We offer a 30-day return policy for any jewelry item that has not been customized or personalized. The item must be in its original condition and packaging, with the receipt. We do not offer returns for customized or personalized items.Do you offer customization or personalization services for jewelry items?
Yes, we offer customization and personalization services for jewelry items. We can work with you to create a unique piece of jewelry, whether it's a custom engagement ring or a personalized necklace. Please note that customized or personalized items are not eligible for returns.What is the company's return policy for purchased diamonds?
We offer a 14-day return policy for any purchased diamond, provided that the diamond has not been altered in any way. The diamond must be in its original condition and packaging, with the receipt. We cannot accept returns for diamonds that have been customized or personalized.Does the company offer appraisals and certifications for their diamonds?
Yes, we offer appraisals and certifications for our diamonds. We work with independent gemological laboratories to provide accurate and reliable assessments of our diamonds' quality. Our diamonds also come with a certificate of authenticity.What is the company's reputation and history in the diamond industry?
We are a well-established diamond dealer with over 30 years of experience in the industry. Our reputation is built on our commitment to quality, integrity, and customer satisfaction. We are members of various industry organizations, including the National Association of Jewellers and the Gemmological Association of Great Britain.Reviews
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Ian Hammacott
Watch strap adjusted. Not a problem.
18-03-2023
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Colleen Ingham
I’ve had good service in the past but am really upset today! I picked up a bracelet that had been repaired. I took the exact amount in cash that I’d been quoted only to find they had added an extra £10 in for cleaning that I hadn’t asked for! They hadn’t rung to check or advise me of this before going ahead. I’m on a super tight budget so this was a big deal to me. I challenged them politely and explained my circumstances but without success. I nearly embarrassed myself and cried and sadly won’t be using them again now.
18-02-2023
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Stephen Crowther
Had st Christopher fitted to Belcher chain and new lobster clasp fitted to curb chain come back like new polished would recommend this jewelry shop many thanks Steve excellent
18-02-2023
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jill Robinson
poor was told next week it took three when I asked for a bracelet repair I had to ring three to four times to find out what was going on an it seemed like they were making excuses
18-11-2022
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Megan Ashley
We met John (the owner) at a wedding fair and never heard of Ossett. We had a lovely conversation and the price for our rings was the most competitive we had found and the customer service was next to none. Since, we have actually moved to Ossett to live (coincidence) and we have been back lots of time to Deans. The staff are lovely and we they offer unique pieces across all price ranges. Recently my husband bought me an eternity ring fornthe birth our first daughter and Amy was fantastic helping us decide what was right for the set (all seperates). Highly recommended!!
18-10-2022
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laura ann swift
I don’t usually write reviews but the way I was spoken to on eBay by a representative of this company is absolutely shameful. After exchanging a series of messages as I wanted to purchase some coins on eBay, A representative turned around and sent a extremely rude email and basically told me my feedback was not high enough for me to purchase off them and accused me of being a scammer. I explained I wanted to purchase via eBay because I had a deal with my Amex where I get cash back and I wanted to pay via eBay’s system once they realised I didn’t want to deal outside ebay things turned sour I will not be spending a penny with this company ! And they should learn some respect when talking to potential customers The representative even had the cheek to tell me he’s reviewed my purchase history and I have no history of high value purchases - when I had purchased a 1 kilo pamp Swiss bar from Apmex for £51,100 and a 100 gram bar for £5120 and received a positive feedback for fast payment, and 8 ounce coins from individual sellers. But never the less they need to learn some respect for customers ! They use eBay as a platform to attract customers and drag them outside eBay’s grounds. When you want to pay via eBay they moaned about 13% in fees and want you to pay direct but don’t accept Amex ! I have also reported this to eBay !
18-09-2022
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Chris Scott
Did a superb job of repairing my TAG Heuer.
18-09-2022
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Melanie Hirsch
Bought our wedding rings from here years ago; been in to buy other things and am always greeted with a smile and conversation from John and Amy. Great place with highly knowledgeable and professional staff.
18-08-2022
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Rob Roche
We went to Deans to purchase my wedding ring and my wife had her engagement ring and Nanna’s wedding ring (that is now my wife’s wedding ring) cleaned and they came back looking brand new. We was looked after so well and everyone was really nice and friendly. Deans will definitely be our go to jewellers from now on. Thank you so much.
18-08-2022
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Tony Calvert
The staff are very friendly and welcoming. Recommended
18-07-2022
