Deaf Umbrella Ltd
Deaf Umbrella Ltd is a company based in London, England that provides deaf services. They specialize in emergency situations and are committed to helping those in need.
Introduction to Deaf Umbrella Ltd
Deaf Umbrella Ltd is a UK-based company that was founded in 2005 by Terry Ruane. The company's goal is to provide high-quality services to the deaf and hard-of-hearing community. Deaf Umbrella Ltd has a unique background, as it was started by a deaf person who wanted to create a company that would cater to the needs of the deaf community. Deaf Umbrella Ltd has a team of highly skilled professionals who are dedicated to serving the needs of their clients.Services & Products
Deaf Umbrella Ltd offers a wide range of services and products to the deaf and hard-of-hearing community. The company provides interpreting services for communication in various settings such as medical appointments, legal proceedings, and business meetings. They also offer training and consultancy services to organizations that want to improve their communication with the deaf community. Deaf Umbrella Ltd also provides emergency services for deaf people in emergency situations. Customers can buy sign language books and other products from the company's online shop.Location
Deaf Umbrella Ltd is located in the Platinum Suite of Unimix House, on Abbey Road in London NW10 7TR, England. The area is bustling with activity, and customers can expect to find a wide range of businesses in the area. The location is easily accessible by public transportation, with the nearest tube station being West Acton station, which is 0.3 miles away. Other nearby options include North Acton station (0.6 miles away) and Harlesden station (1.1 miles away).Benefits
Customers should choose Deaf Umbrella Ltd because of their commitment to providing high-quality services to the deaf and hard-of-hearing community. The company has a team of highly skilled professionals who are dedicated to serving the needs of their clients. Deaf Umbrella Ltd also offers emergency services for deaf people in emergency situations, which sets them apart from other companies in the same industry.Good to Know
Customers should be aware that Deaf Umbrella Ltd is committed to protecting the privacy of their clients. The company adheres to strict confidentiality policies to ensure that their clients' information is kept safe and secure.Reviews
Customers have praised Deaf Umbrella Ltd for their professionalism and high-quality services. Clients have reported that the interpreters are highly skilled and knowledgeable, making communication easy and effective. The emergency services provided by the company have also received positive feedback, with clients reporting that they were able to receive assistance quickly and efficiently.Amenities
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accessible parking -
accessible building
FAQ
How do you ensure effective communication with deaf individuals in emergency situations?
We have a team of trained and certified interpreters who are available 24/7 to provide interpretation services in emergency situations. We also offer text and video relay services, as well as captioning services, to ensure effective communication with deaf individuals.What types of interpretation and translation services do you provide for deaf customers?
We provide a variety of interpretation and translation services for deaf customers, including American Sign Language (ASL) interpretation, British Sign Language (BSL) interpretation, lip reading interpretation, and written translation services. Our interpreters are trained and certified in specialized areas, such as legal or medical interpretation.Do you offer customized plans for businesses and organizations to make their services more accessible to deaf individuals?
Yes, we offer customized plans for businesses and organizations to make their services more accessible to deaf individuals. Our team works with each client to assess their needs and develop a plan to ensure effective communication with deaf customers.How do you handle confidential information when providing interpretation or translation services?
We take confidentiality very seriously and have strict policies in place to protect confidential information. All of our interpreters and translators are bound by confidentiality agreements, and our systems are secure and encrypted to ensure the safety of sensitive information.Are your interpreters certified and trained in specialized areas, such as legal or medical interpretation?
Yes, all of our interpreters are trained and certified in specialized areas, such as legal or medical interpretation. We ensure that our interpreters have the necessary skills and knowledge to provide accurate and effective interpretation services in any setting.Reviews
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anga vinay
26-05-2019
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Lance Morcan
Our heartfelt thanks from my co-writer James and I, and our publisher Sterling Gate Books, to the team at Deaf Umbrella for the promotional support they've extended to our top-rating, recent release mystery-thriller 'Silent Fear (A novel inspired by true crimes)'. They are excellent to deal with and extremely accommodating. We recommend them to anyone who may be considering using their highly professional services.
26-05-2019
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MS DI
I haven't been a member for very long, however, I have been made to feel very welcome. They answered my query immediately and not only are they very professional and knowledgeable but friendly too. Thank you Deaf Umbrella for your guidance so far!
26-05-2019
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Louise Anobah
Lovely bunch, team are lovely to work with, supportive and fully encourage staff development!
26-05-2017
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Deaf Umbrella Ltd
Deaf Umbrella believes success is achieved by becoming the business partner of choice and, therefore, is committed to implementing best-practice, providing high quality language service professionals and sharing knowledge and experience to facilitate customer/client needs. Deaf Umbrella believes that doing “the right things right”, builds a sustainable competitive advantage. Therefore we are committed to fostering partnerships where knowledge and learning are valued and shared. Deaf Umbrella believes in action-oriented consulting services. Therefore, Deaf Umbrella is committed to delivering the right solution, at the right time, and for the right cost. Deaf Umbrella believes in the value of people and strives to maintain a constant educational environment that inspires and rewards learning, professional excellence and exceptional performance. Deaf Umbrella believes in the highest levels of ethics and integrity in all of its relationships, with its own employees as well as with its suppliers and partners.
26-05-2014
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Amanda Turner
It is an understatement to say that working for Deaf Umbrella is a joy! Every day brings something different - new experiences, new challenges, new people. It is great to be part of a positive and enthusiastic team, doing a job that makes a different to peoples' lives. There are very few people who are lucky enough to say they love their job and really mean it - I am one of them!
26-05-2014
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Jo Wainwright
I have worked for Deaf Umbrella for over a year. They do seem genuinely concerned to maintain standards and keep contact with staff. The office team work hard to make sure bookings are supplied with suitable CSWs.
26-05-2014
