Bpo Companies

DDC Outsourcing Solutions

DDC Outsourcing Solutions is a leading BPO company located in Worksop, England. They specialize in providing IT and e-commerce solutions to businesses. With their headquarters located at The Data Solutions Centre, Manton Wood Enterprise Park, DDC Outsourcing Solutions is committed to delivering high-quality services to their clients.

Introduction to DDC Outsourcing Solutions

DDC Outsourcing Solutions is a renowned outsourcing company that was established to provide exceptional data management services to businesses. The company has been in existence for several years, during which they have built their reputation for delivering top-notch outsourcing services. What sets DDC Outsourcing Solutions apart from other Bpo companies is their commitment to staying up-to-date with technological advancements, which enables them to offer cutting-edge services to their clients.

Services & Products

DDC Outsourcing Solutions provides a range of services that cater to the needs of businesses in various industries. Their services include data entry, document scanning, data processing, and IT & E-commerce support. Clients can expect to get high-quality services that are customized to meet their specific needs.

Location

DDC Outsourcing Solutions is located in Worksop, England, in the Data Solutions Centre at Manton Wood Enterprise Park. The area is known for its diverse businesses, including manufacturing, retail, and technology companies. Customers can expect to find ample parking space in the area, and there are several public transportation options available, including the Worksop train station, which is only 2 miles away. The Doncaster Sheffield Airport is also a short 20-minute drive from the location.

Benefits

DDC Outsourcing Solutions stands out from other Bpo companies because of their commitment to delivering high-quality services that are customized to meet the unique needs of each client. The company has a team of experienced professionals who are dedicated to providing exceptional service and ensuring that their clients' needs are met. Additionally, their use of cutting-edge technology ensures that they are always up-to-date with the latest trends in the industry.

Good to Know

Customers should know that DDC Outsourcing Solutions is a reliable and trustworthy company that has been providing exceptional services for several years. They are committed to ensuring that their clients' needs are met, and they always go above and beyond to ensure customer satisfaction.

Reviews

Customers who have used DDC Outsourcing Solutions have praised the company for their exceptional services and commitment to customer satisfaction. Clients have reported that the company's team is knowledgeable, professional, and always willing to go above and beyond to ensure that their needs are met. Overall, customers have reported that DDC Outsourcing Solutions is a reliable and trustworthy company that delivers exceptional services.

Amenities

computer
internet access
printer
conference room
training room
reception area
office supplies
parking lot
security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a range of services including data entry, data processing, customer service, technical support, and back-office support. We cater to various industries such as healthcare, finance, retail, and e-commerce.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have completed several successful projects for our clients. For example, we provided data entry and processing services to a healthcare company, which helped them streamline their operations and improve efficiency. We also provided customer service support to an e-commerce company, which resulted in increased customer satisfaction and repeat business.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously. We have strict security protocols in place, including restricted access to our facilities and networks, regular security audits, and employee background checks. We also sign non-disclosure agreements with our clients and ensure that all sensitive information is encrypted and stored securely.

What is your pricing structure for your BPO services?

Our pricing structure varies depending on the specific services required and the volume of work. We offer competitive rates and work closely with our clients to develop customized pricing plans that meet their budget and business needs.

How do you handle any potential communication barriers with offshore teams or clients?

We have a dedicated team of project managers and communication specialists who work closely with our offshore teams and clients to ensure effective communication. We use a variety of communication channels, including email, phone, video conferencing, and project management tools, to keep everyone in the loop and ensure that any potential communication barriers are addressed promptly.

Reviews

Ebenezer Addo

Great work environment and amazing people.

26-05-2023
Larisa Rosca

28-04-2023
Danielle Milner

28-03-2023
Yvez

28-02-2023
Wahid Ali

Unprofessional, Managers are liars. Cherry pickers. Don't bother With this company, they sell you false hopes, there contracting for their clients, they have standards to meet but when there client applies pressure and expectations to add more work they don't know how to deal with that pressure except to pass it on down the line to poor agents, the training is useless, you learn near to nothing, 4 weeks for training when most of it you learn on the job, promise Coaching sessions and ghosting sessions but this company would nevver fork that money out, everything they have seems like it's been borrowed or lended from their clients.The managers are rude and use foul language throughout but a agent can't express their feelings. The directors are liars saying they've been there for 30+ years but they have nothing to show for it when you start asking questions they side track. Avoid at all costs. They employ loads of people to get fundings from their clients but drop them like flies when they have the recorces saying they've employed more than they were suppose to. Wouldn't touch this company with a bargepole. Should be shut down.

28-02-2023
Aaron Stones

Great place to work. Support is there when needed and helps progression with multiple opportunities.

28-02-2023
dino k

In short: horrific

28-02-2023
Emanuella Flew

This is a poor excuse for a company. Especially because in the third countries they actively promote all types of mobbing and evading the local laws. Avoid them as much as you can, these bullies should be exposed.

28-02-2023
Jelena Markov

28-10-2022
December Darnell

I recently had an interview with this company. The individual who conducted the interview was lovely and told me I had passed the interview. They then proceeded to tell me that they will be in touch to offer me a position and will be sending me the contract. Did this happen? Nope. I had to find out from an outside source that just because I worked there for a few months years ago, they won’t be proceeding with my application. I don’t understand why you would let me proceed with the interview, then get my hopes up by telling me how to sign the contract once you’ve sent it across?

28-10-2022