Featured image
Bpo Companies

Dawley Services Ltd

Dawley Services Ltd is a BPO company located in Ross-on-Wye, England. They specialize in providing IT and e-commerce services to their clients.

Introduction to Dawley Services Ltd

Dawley Services Ltd is a Bpo company located in Ross-on-Wye, England. The company was founded in 2003 and has since then been providing high-quality services to clients. Dawley Services Ltd's mission is to help businesses succeed by providing them with top-notch IT and E-commerce services.

Services & Products

Dawley Services Ltd offers a variety of services to its clients, including IT support, E-commerce solutions, and Bpo services. The company provides end-to-end solutions for businesses, from website development to customer service. Customers can buy different packages of services that cater to their specific needs.

Location

Dawley Services Ltd is located in the Ashburton Industrial Estate in Ross-on-Wye, which is a bustling industrial area with a mix of businesses. Customers can expect to find a range of businesses, from manufacturing to retail, in the area. The town has excellent public transportation options, with the closest bus stop being only 0.2 miles away. The closest train station is Hereford Station, which is 13 miles away from the company. Other nearby public transportation options include Ross-on-Wye Station, which is 1.5 miles away, and Ledbury Station, which is 11 miles away.

Benefits

Dawley Services Ltd is unique in that it offers bespoke solutions to businesses. The company takes the time to understand the needs of its clients and tailors its services to meet those needs. The team at Dawley Services Ltd is highly skilled and has years of experience in the industry. Customers can expect top-notch customer service and reliable IT and E-commerce solutions.

Good to know

Customers should be aware that Dawley Services Ltd takes the security of their data seriously. The company has robust data protection policies in place to ensure that customer data is safe and secure.

Reviews

Customers have praised Dawley Services Ltd for its excellent customer service and reliable IT and E-commerce solutions. Many customers have commented on the bespoke nature of the company's services, which have helped their businesses thrive.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a wide range of services including data entry, customer service, technical support, accounting, and human resources outsourcing. We tailor our services to meet the specific needs of each client, ensuring that they receive the support they require to grow their business.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have completed numerous successful projects for clients across various industries. Some examples include assisting an e-commerce company with their customer service needs, providing accounting and financial support for a small business, and handling data entry for a large corporation. We are proud of our track record of delivering high-quality work and exceeding our clients' expectations.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously and have strict protocols in place to protect our clients' sensitive information. Our team members are required to sign NDAs and undergo regular training on data security best practices. We also use secure systems and technologies to store and transfer data, and our facilities are equipped with physical security measures to prevent unauthorized access.

What is your pricing structure for your BPO services?

Our pricing structure varies depending on the specific services required and the scope of the project. We work closely with our clients to develop a pricing plan that is fair and transparent, with no hidden fees or charges. Our goal is to provide high-quality services at a competitive price, allowing our clients to achieve their business goals while staying within their budget.

How do you handle any potential communication barriers with offshore teams or clients?

We have extensive experience working with offshore teams and clients and have developed effective communication strategies to overcome potential barriers. We use a variety of communication channels, including email, phone, and video conferencing, and ensure that our team members have strong language skills and cultural awareness. We also provide training and support to our clients to help them navigate any cultural or language differences that may arise.

Reviews

  • Razvan Dumitrescu

    26-07-2022

  • Pita Vatu

    26-06-2022

  • trevor dibb

    26-05-2022

  • steve eden

    Excellent

    26-05-2022

  • Paul Buckley

    Critical: Professionalism

    26-05-2022

  • Andy Vaughton-Morris

    Good accurate dispatch.

    26-05-2021

  • Keith Wickenden

    Positive: Professionalism, Quality, Responsiveness, Value

    26-05-2021

  • Edward Deacon

    A great business to work for and with

    26-05-2021

  • Shooting Reels

    Dawley's are a great business to work with; a one-stop-shop for supporting our business' marketing and customer support.

    26-05-2021

  • Daniel Yeoh

    Critical: Quality

    26-05-2021