Dawkins & Lodge Opticians
Dawkins & Lodge Opticians is a healthcare and medicine company based in Southampton, England. They specialize in optometry services, including hearing aid repair services. With a focus on providing high-quality care to their patients, Dawkins & Lodge Opticians is a trusted name in the healthcare industry.
Introduction to Dawkins & Lodge Opticians
Dawkins & Lodge Opticians is a family-owned business that has been providing top-quality optometry services since 1981. The company's primary purpose is to help customers achieve their best vision by offering comprehensive eye exams, personalized consultations, and a wide range of eyewear products. What sets Dawkins & Lodge Opticians apart is their commitment to providing exceptional customer service and their expertise in hearing aid repair services, making them a one-stop-shop for all your optical needs.Services & Products
Dawkins & Lodge Opticians provides a wide range of services, including comprehensive eye exams, contact lens fittings, and hearing aid repair services. They also offer a vast selection of eyewear products, including designer frames, sunglasses, and sports glasses. Their team of optometrists and opticians are highly trained and dedicated to helping each customer find the perfect eyewear solution to fit their unique needs.Location
Located in the heart of Hythe, Southampton, Dawkins & Lodge Opticians is surrounded by a vibrant community of businesses, including cafes, restaurants, and boutique shops. Customers can expect a warm and welcoming atmosphere when visiting the store, and nearby public transportation options include Hythe Pier Ferry Terminal, Hythe Bus Station, and Fawley Train Station.Benefits
Customers should choose Dawkins & Lodge Opticians for their exceptional customer service, expertise in hearing aid repair services, and their vast selection of eyewear products. Their team of optometrists and opticians are committed to providing personalized consultations and finding the perfect eyewear solution to fit each customer's unique needs.Good to Know
Customers should be aware that Dawkins & Lodge Opticians does not accept walk-ins and appointments are required for all services. However, they offer a convenient online booking system to make scheduling appointments easy and hassle-free.Reviews
Customers rave about the exceptional customer service and expertise of the team at Dawkins & Lodge Opticians. They appreciate the personalized consultations and the wide selection of eyewear products. Many customers also praise the hearing aid repair services and the convenience of having all their optical needs met in one location.Amenities
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hearing aid cleaning -
diagnostic testing
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hearing aid adjustment
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hearing aid programming
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hearing aid fitting
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hearing aid repair
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battery replacement
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wax removal
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noise reduction
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tinnitus management
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hearing protection
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eye exam
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contact lens fitting
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prescription glasses
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sunglasses
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refraction test
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glaucoma test
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vision therapy
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low vision care
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laser vision correction
FAQ
Do you offer a wide range of eyewear options?
Yes, we offer a wide range of eyewear options including frames, lenses, and contact lenses. Our experienced optometrists can help you choose the best option for your needs and preferences.What insurance plans do you accept?
We accept a variety of insurance plans, including VSP, EyeMed, Aetna, Cigna, United Healthcare, and more. Please contact us to verify if we accept your specific insurance plan.Can you provide referrals to ophthalmologists if needed?
Yes, we can provide referrals to ophthalmologists if needed. Our team is committed to ensuring our patients receive the best possible care for their eye health.What types of hearing aids do you repair?
We repair a variety of hearing aids, including behind-the-ear (BTE), in-the-ear (ITE), and completely-in-the-canal (CIC) models. Our experienced technicians use state-of-the-art equipment to diagnose and repair hearing aids.Do you offer any warranty or guarantee for your repairs?
Yes, we offer a warranty on all of our hearing aid repairs. The length of the warranty may vary depending on the type of repair and the specific hearing aid model. Please contact us for more information.Reviews
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Chloë Osman
26-05-2022
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JESUS ROMERO-ESCUDERO
I got my two new pairs of glasses today, reading and distance. They fit me well and I can see much better. Now I'll explain the reason for my poor rating. 1. They ask you to wear a mask while in the shop which I totally agree due to the current situation. The thing is when the practitioner, Mr Dhariwal in this case, closes the door to check your eyes he says "You can take your mask off if you want" NO THANK YOU, you're not wearing any. I must say that when he is taking your eye blood pressure with the air gun his face is one inch away from yours so you can feel his breath. Very safe Indeed. 2. After paying over £400 in advance for two pairs of glasses and £30 for sight test I asked whether the could give me my PD (pulary distance) which was taken at the moment of ordering the glasses. The reason is because my employer will provide me safety prescription glasses but I do need to give them a prescription. Apparently my employer order those glasses online therefore the PD is needed. Well, Dawkins & Lodge Opticians said NO, we are not giving you that measurement. I asked why and the answer was " We have not been at university for three years to give the PD to an online retailer" I've done some research and by law it's not mandatory for them to give you the PD, in my opinion it should not be like that as it's a personal detail and I have paid £30 for the test. What makes me angry the most is that they are very condescendent to you. What have I learned? Not paying the full amount in advance anymore. They can take my family's name off their books for good.
26-05-2022
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Andrew Niven
Booked an appointment over a month ago only to have it cancelled with less than 24 hours to go. Add insult to injury no priority, to fit me in .Told next appt in July . Appalling customer service and attitude
26-05-2022
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Lisa Gee
Really impressed with the attention to detail and care given in terms of Covid precautions. I was immediately put at ease and the thing that delighted me the most was the pretty genius safety measure for the card machine keypad....! Everyone is very friendly and helpful and willing to take the time to go through things with you.
26-05-2021
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Paul Pallister
Warm ,friendly & extremely professional service giving me my specific requirements.The staff are very knowledgeable about all the products & went to the next level to give me that personal touch. Why go anywhere else when this brilliant opticians are on the doorstep .
26-05-2021
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Simon Barnes
My partner and I have only ever had great service at Dawkins very efficient thorough and professional . We have also received very good aftercare with adjustments etc and would definitely use again .
26-05-2021
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Hayley Gardner-Clark
Fantastic service, impressed with the ranges of designer frames and the modern equipment used to measure for glasses. Great eye test with Nigel as well
26-05-2021
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Ann Tuohy
Excellent service as always at Dawkins and lodge. Welcomed by the lovely Karen and a very thorough eye test with Nigel. Well done guys it’s tough during these times but you’re still Providing a fantastic service. Keep Up the great work. Thank you.
26-05-2021
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Justin Pitt
I have been going to Dawkins and Lodge for many years, initially for contact lenses and now for spectacles. In my early contact lenses days I used to buy the lenses in the USA and just visit for checkups (D&L made very little from me). Now I have a very complex prescription and it took a while to find frames which could cope. In all of these years I have had nothing but patience, kindness, understanding and help from Nigel and his staff. On at least one occasion Nigel put himself out to get me sorted - something I would never have got from one of the big chains. Well done.
26-05-2021
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Ryan Owen
Use Dawkins and lodge all the time, but on my last visit I was very impressed with all covid precautions they have put in place. Felt very safe and as always well looked after. I would not go anywhere else after they picked up health issues on one of my visits. 5 star all round.
26-05-2021
