Davpack
Davpack is a packaging supply store located in Derby, England. They offer a wide range of packaging products to meet the needs of businesses and individuals. Their shop is a one-stop destination for all packaging needs, providing customers with high-quality products at competitive prices. With a convenient location in Riverside Park, E Service Rd, Raynesway, Derby, Davpack is easily accessible to customers in the area. Whether you need packaging for shipping, storage, or retail, Davpack has got you covered.
Introduction to Davpack
Davpack is a packaging supply store that was established in 1968 in the United Kingdom. The company offers a wide range of packaging products to businesses and individuals, making it one of the largest packaging suppliers in the UK. Davpack is unique because of its commitment to customer service and innovation in the packaging industry.Services & Products
Davpack offers a variety of products and services to its customers. The company provides packaging materials such as boxes, bags, and envelopes in different sizes and materials. They also offer custom packaging solutions for businesses. Davpack also sells packaging equipment like tape dispensers, strapping tools, and stretch wrap machines.Location
Davpack is located in Charlton House, Riverside Park, in Derby, England. The area is a mix of industrial and residential buildings, with many businesses operating in the surrounding area. Customers can expect to find a range of shops and shopping centers nearby, as well as restaurants and other amenities. The closest public transportation options to Davpack are the Raynesway and Spondon train stations, both located about 2 miles away. The Derby bus station is also nearby, located approximately 3 miles away.Benefits
Customers should choose Davpack because of the company's commitment to customer service and innovation in the packaging industry. Davpack offers competitive pricing and high-quality products, making it a great choice for businesses and individuals alike. The company also provides custom packaging solutions, ensuring that customers receive packaging that meets their specific needs.Good to Know
Customers should be aware that Davpack operates primarily as an online store, although they do have a physical location in Derby. The company offers free delivery on orders over a certain amount, which is a great way to save money on packaging supplies.Reviews
Customers have given Davpack positive reviews for their high-quality products, competitive pricing, and excellent customer service. Many customers appreciate the company's commitment to innovation in the packaging industry, and their willingness to offer custom packaging solutions. Overall, Davpack is a well-respected packaging supplier that provides excellent products and services to its customers.Amenities
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online ordering -
shipping services
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custom packaging
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bulk discounts
FAQ
What types of packaging materials do you offer?
We offer a wide range of packaging materials including cardboard boxes, bubble wrap, padded envelopes, mailing bags, and packaging tape.Can you provide custom packaging solutions for my specific needs?
Yes, we offer bespoke packaging solutions tailored to your specific requirements. Our team can work with you to design and produce custom packaging that meets your needs.What is your pricing structure for bulk orders?
We offer competitive pricing for bulk orders. The exact pricing will depend on the specific products and quantities ordered. Please contact us for a quote.Do you offer any eco-friendly or sustainable packaging options?
Yes, we have a range of eco-friendly and sustainable packaging options available, including biodegradable and compostable packaging materials. We are committed to reducing our environmental impact and are constantly sourcing new sustainable packaging solutions.What is your return policy for damaged or incorrect packaging products?
If you receive damaged or incorrect packaging products, please contact us within five working days of receipt. We will arrange for the products to be returned and will either replace them or provide a refund as appropriate.Reviews
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Daniel Stratford
Wouldn't order volume runs with Davpack again. They tell you "the production may over- or under- run by 10% of the total volume". They don't tell you that you'll be forced to pay for the overproduction if they do overproduce. So you need to order 10% more than you actually need in order to ensure you get the correct volume. Then they overproduce by 10%. And charge you for the pleasure of their dreadful production management. They'll tell you that's industry standard but it's frankly rubbish. But you need the boxes to continue operating so they've got you bent over a barrel and you have to pay. I've ordered 1000s of boxes at a time before with other suppliers and never been charged for their misproduction. What a joke. Never ordering from them again.
28-02-2023
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Perrine Davari
Very poor customer service trying to return a large item that was no longer needed. Item was delivered in protective packaging twice the size of item listed on site, so about 2m x 1m, and therefore unable to return via Royal Mail, Evri, Parcelforce, DPD etc. Called DavPack who weren’t helpful and seemed annoyed that I was asking for help from the get go and in the end said it would cost me £25 to return through them (the price of the item). In short to other prospective customers please be aware that if ordering a small amount of items and if wanting the option to return, you will be unlikely to without costing a fortune. Wholly dissatisfied and disappointed with the customer service and delivery, especially as the suggestion from the team was that it was more economically to thrown it away rather than return. At least it’s cardboard so hopefully can be recycled. In short, do not purchase (unless you’re very very sure of your order).
28-12-2022
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Giles Matthey
Dav pack use a PPL to deliver their products who are rude and never ever on time and cannot be trusted. I will not be using Dav Pack in the future. Also it should be said that both companies try and fault the customer and do very little to remedy poor service. Avoid (if they keep on using PPL).
28-11-2022
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S Hansol
Good quality packaging, good communication, and always on time with the deliveries. Many thanks
28-10-2022
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JIMEE
website is a nightmare to navigate ended up elsewhere as easier to purchase
28-05-2022
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Alexander MacIntyre
been using Davpack for over a year now and absolutely sick of it. Almost every time I place an order online I get an email stating there is an issue and I need to call to resolve it (I'm busy I don't always see these emails until the next day), only to find out they don't have stock of something or there'll be a 2 week delay on an item. On top of that, the fact I can't update my invoice address online is absurd. It's 2021. For an Ecommerce website to not have stock levels or a connection to inventory and to also not allow for a client to update their address is ridiculous. I shouldn't have to call after placing an order to learn about a lack of stock. Update your website, it's not 2005 anymore. Consider this a lost customer.
28-05-2022
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Michael C
Critical: Value
28-05-2022
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Richard Edwards
Critical: Quality
28-05-2022
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Kieran Calma
always amazing service, helpful and good boxes
28-05-2022
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Donna Biggs
I've used Davpack for years but whenever they're OOS they send you an email and expect you to chase them over your order. I don't think this values the customer and when I raised this with the service team their reply was 'we get hundreds of orders a day and we're only a small customer service team'. The person on the phone didn't seem bothered at all. Lucky for you Davpack that you get hundreds of orders per day and unlucky for your customers that you can't be bothered. I'll be transferring my business somewhere else.
28-05-2022
