Damascena Jewellery Quarter
Damascena Jewellery Quarter is a company located in Birmingham, England. They offer a variety of services including jewellery, restaurants, cafes, and bars. Their menu includes vegetarian options and Syrian cuisine. Customers can also enjoy chocolate cafes and bagel shops. Damascena Jewellery Quarter is a great destination for shopping and dining in Birmingham.
Introduction to Damascena Jewellery Quarter
Damascena Jewellery Quarter is a unique jewellery store located in Birmingham, England. The company was founded with the aim of providing customers with high-quality, handcrafted jewellery inspired by the rich history of the Middle East. What makes Damascena Jewellery Quarter unique is that it not only offers exquisite jewellery but also has a Syrian restaurant, vegetarian restaurant, bagel shops, chocolate cafes, and cafes & coffee shops under the same roof.Services & Products
Damascena Jewellery Quarter offers a wide range of services, including custom jewellery design, jewellery repair, and cleaning services. Customers can buy various types of jewellery, such as necklaces, bracelets, earrings, and rings, all handcrafted by skilled artisans. The jewellery is made from high-quality materials, including gold, silver, and precious stones. The company also offers a selection of Middle Eastern sweets and teas.Location
Damascena Jewellery Quarter is located in the heart of Birmingham's Jewellery Quarter, an area known for its historic buildings and independent shops. The area is home to many jewellery makers, antique dealers, and art galleries. Customers can experience the area's unique vibe by taking a stroll around Warstone Lane, where the store is located. The closest public transportation options are the Jewellery Quarter Train Station (0.3 miles), the St. Paul's Tram Stop (0.4 miles), and the Hockley Circus Bus Stop (0.2 miles).Benefits
Customers should choose Damascena Jewellery Quarter because of its unique offerings. Besides high-quality jewellery, customers can also enjoy Middle Eastern cuisine and sweets, and relax in a cosy atmosphere. The staff is knowledgeable and friendly, and they provide excellent customer service. The prices are reasonable, making it accessible for everyone.Good to Know
Customers should be aware that Damascena Jewellery Quarter can get busy during peak hours, and it is advisable to make reservations for the restaurant. The store is closed on Sundays.Reviews
Customers have left rave reviews for Damascena Jewellery Quarter. They appreciate the quality of jewellery and the variety of food offerings. The friendly staff, cosy atmosphere, and reasonable prices are also mentioned in the reviews. Customers particularly enjoy the vegetarian restaurant's tasty food and the chocolate cafes' unique hot chocolate blends.FAQ
What is your return policy for jewellery purchases?
We offer a 14-day return policy for jewellery purchases. The item must be in its original condition and accompanied by the receipt.What type of chocolate do you use in your products?
As a jewellery store, we do not use chocolate in our products.Do you offer vegetarian or vegan options?
Yes, we offer vegetarian options at our Syrian restaurant.What is the price range of your menu items?
Our menu prices vary depending on the item and the restaurant. Please visit our website or call for more information.Do you offer gluten-free options?
Yes, we offer gluten-free options at our Syrian restaurant. Please let our staff know of any dietary restrictions.Reviews
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Pard Khosah
I had a cold drink and my friend had a hot drink. First of all, the guy who came over to our order was trying to hurry us which was rude. Then it seemed like he didn't want us to order. He brought over my drink separately. My friend's hot drink didn't come until at least 5 mins after. Also, other people would receive their hot drinks after ordering later than us which was terrible. The same guy who served us was grumpy. Didn't say thanks. Just handed out the terminal when it came to payment. Didn't even say how much it was. The customer service was dreadful. No engagement. Didn't feel like our custom was appreciated. Good job we only stayed for 20 minutes. I wouldn't want to come here again.
25-05-2023
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Sam E
Reasonable food, poor service. Bottom of the menu states 'an optional service charge will be added to all dine-in bills', however we were made to pay at ordering with no option of reviewing the bill or service charge. I am fully in support of tips, but tipping before receiving food with way of seeing the bill is basically the same as increasing all prices by 10%. Felt slightly odd being made to pay at ordering without being able to review the bill, order more later etc. Needs to decide if it's a restaurant with table service where you get a bill at the end of your meal, or a cafe where you pay the the till at ordering. Also had to ask twice for water. Waiters had a public argument between themselves in the middle of service. Not great. Mezze otherwise amazing but let down by odd ordering/tipping policy and service!
21-05-2023
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H B
This was the slowest service for a take away coffee.... It took 20 minutes for my oat milk latte. Is that normal here?
19-05-2023
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William Rowsley
Food : 5/5 | Service : 4/5 | Atmosphere : 4/5 … More
19-05-2023
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Charles Bellington
Very friendly staff and a chilled place to grab a bite to eat. Food was top quality and price is fair. I particularly like the fact that every Damascena we’ve been to so far has a slightly different menu so always something new to discover.
19-05-2023
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Bharat Pattni
We arrived just before 1.00pm. We had to wait over 45 minutes for our order to be served. It wasn't anything out of the ordinary on the menu, most of which should have been ready to serve. Only the flat bread and falafel were warm items! Some people left as they had meetings to go straight after lunch. Food is good, but they need to sort out the kitchen.
19-05-2023
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Moe Attallah
Great food and hospitality. It’s becoming a little too pricy but I blame the inflation.
19-05-2023
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Usman Mhmd
19-05-2023
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Mr Person
12-05-2023
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tony lo
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 … More
12-05-2023
