Damage Assist
Damage Assist is a UK-based company that specializes in damage restorations. They offer a range of services including photo restoration, fire damage restoration, and emergency situations. In addition, they also provide printing and publishing services. With a focus on quality and efficiency, Damage Assist is dedicated to helping their clients recover from any unexpected damage.
Introduction to Damage Assist
Damage Assist is a company based in Sheerness, England that specializes in damage restorations. The company has been in business for over a decade and has gained a reputation for providing high-quality services to customers in emergency situations. What makes Damage Assist unique is their commitment to customer satisfaction and their use of cutting-edge technology to restore damaged items.Services & Products
Damage Assist offers a range of damage restoration services, including fire damage restoration services, photo restoration services, and printing & publishing. Customers can trust that their damaged items will be restored to their original condition by experienced professionals using the latest technology.Location
Damage Assist is located on Faraday Drive in Minster on Sea, Sheerness. The area is primarily industrial, with many businesses focused on manufacturing and production. Customers can expect a quiet and peaceful environment when visiting Damage Assist. The nearest public transportation options are the Sheerness-on-Sea train station, which is 1.5 miles away, the Sheerness Bus Station, which is 2.5 miles away, and the Queenborough train station, which is 2.5 miles away.Benefits
Customers should choose Damage Assist because of their commitment to customer satisfaction and their use of cutting-edge technology. The company offers a fast and efficient service, ensuring that customers receive their restored items as quickly as possible. Additionally, Damage Assist has a team of experienced professionals who are dedicated to providing the best possible service to their customers.Good to Know
Customers should be aware that Damage Assist only offers damage restoration services and does not provide any other types of services. Additionally, the company may require customers to provide certain information before they can begin the restoration process.Reviews
Customers have left positive reviews of Damage Assist, praising the company for their fast and efficient service, as well as their dedication to customer satisfaction. Many customers have noted that their restored items looked as good as new, and that the company's prices were reasonable.Amenities
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free estimate
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insurance accepted
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licensed contractor
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experienced staff
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on-site evaluation
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emergency services
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cleanup services
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restoration services
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quality materials
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timely completion
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free consultation
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digital restoration
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photo editing
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scanning
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color correction
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photo retouching
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on-site assessment
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fire damage cleanup
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smoke damage cleanup
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odor removal
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board-up services
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structural repairs
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content cleaning
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reconstruction
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insurance assistance
FAQ
What is your process for restoring photos?
Our process for restoring photos involves careful assessment of the damage, followed by digital restoration techniques using specialized software. We work on a copy of the original photo, and once the restoration is complete, we provide a high-quality digital version for our clients to keep.How long does the restoration process typically take?
The length of the restoration process depends on the extent of the damage to the photo. Minor damage can be restored in as little as a few hours, while more severe damage can take several days. We always provide an estimated timeline for restoration upon assessment of the damage.What measures do you take to ensure the safety and protection of original photos during the restoration process?
We take great care to ensure the safety and protection of original photos during the restoration process. We use gloves to handle the photos and work in a clean, dust-free environment. We also make digital copies of the photos before beginning any restoration work to ensure the original is preserved.How long have you been in business, and what experience do you have with emergency situations?
We have been in business for 10 years, and we have extensive experience with emergency situations. We understand the urgency of these situations and work quickly to provide our restoration services to those in need. Our team is trained to handle any emergency situation with professionalism and care.Do you have any certifications or accreditations in the damage restoration industry?
Yes, we are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) in damage restoration. We also hold accreditations from several other industry organizations, and our team members regularly attend training and workshops to stay up-to-date on the latest restoration techniques and technologies.Reviews
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james ali
Great Advice, brilliant service, first point of call for any of your damages. just the way you would call 999, Ash is the man to take you out of trouble 💪🏽
12-05-2023 -
H Smith
Please note: The repairs in the photos were undertaken by myself and not by anyone at Damage Assist. However, their customer service is incredible, very friendly, highly knowledgeable and unbelievably helpful. I will remember this company for any future projects where I am unable to carry out the work myself. Last week, I contacted Ash and explained the situation - third party workers carried out work which resulted in our kitchen surface being damaged and will not accept liability. On the call, Ash outlined the process they undertake and informed me that despite being located in Kent, they frequently visit Poole and would be able to assist. Unfortunately, we have a wedding in 3 months time and a 15 month old which means on this occasion we do not have the funds to get professionals out, especially for something that is mostly cosmetic, the dent is surface level and the size of an average fingernail. I explained that we wouldnt be in a position to hire them, however unlike other firms; this didn't stop Ash from offering me his advice for an amateur fix. Ash even messaged me with the recommended products, and was happy to have a follow-up call to answer a question. Check out the photos attached, before, the initial fix and then blending in. The final result is not close to perfect, and I know for a fact from just speaking to Ash, if I had gone ahead with Damage Assist, the dent would be unrecognisable. With Ashs hints I was able to somewhat blend it into the design of the surface. I know it's there, but everyone else's perspective, its gone. I am over the moon with the final result and cannot thank Ash at Damage Assist enough. I would recommend Damage Assist to anyone, whether its serious or minor damage, these guys really know their stuff. I tend to leave Google reviews, but this is most deserving I've posted in a long time. Thanks again Ash, really appreciate it.
05-05-2023 -
John Couzens
Great service highly recommend. Wil defo use again!!
05-05-2023 -
Alex Nogues
Our sink broke when I dropped a bottle from the cabinet above, leaving a hole in it. We feared replacing the whole thing but James used a time machine to bring the sink back from the past, before it broke, because right now you could not tell whether anything happened to it. Good service; very professional.
26-02-2023 -
sam hoffman
We have used Ash and damage assist several times where replacement is more costly then repair. The repairs are faultless and you would never be able to even know somethings been repaired. Always a top service from damage assist!
26-12-2022 -
Kayleigh Coster
Ash and James repaired my sink when I dropped my perfume in it and took a chunk out. From start to finish the service was amazing. From first contact to arriving on time. Everything ran smooth. Great lads and nothing was too much bother.
26-12-2022 -
Anne Watson
Fabulous! Brilliant job by the team. Absolutely faultless. James does an awesome job & Ash too of course Highly recommend -10/10
26-10-2022 -
Graham Summers
Damage Assist have successfully restored a variety of damaged items in my home; from cracked marble surfaces, to chipped stone and even a badly cracked antique fireplace. The outcome of their efforts has been consistently excellent. I would recommend them unreservedly.
26-09-2022 -
wayne taylor
Amazing service from first contact to job completion. Great communication and all done very easily without the need to meet on site. Just a few pictures passed over , job quoted and carried out within days and to an amazing standard. Saved my company having to pay to replace an entire worktop !! Thanks again for an amazing job i have already recomended Damage assist to everyone i know !
26-08-2022 -
Richard Jones
Had our Butler sink repaired today by James. Fantastic job, tidy, on time and a pleasure to have working in the house……highly recommended
26-06-2022