Dalen
Dalen is a company based in Birmingham, England, that offers a range of services including Design Engineering, Fabrication Engineering, and Mining Engineering. They also specialize in Office Supply Wholesale, IT & E-Commerce, Manufacturing & Fabrication, Jobs & Education, and Shops & Shopping. With a commitment to excellence, Dalen provides top-quality services to their clients.
Introduction to Dalen
Dalen is a company based in Birmingham, England that has been providing top-notch services for many years. The company was founded by a group of experienced engineers who wanted to make a difference in their industry. They believe in innovation and constantly strive to improve their services to meet the needs of their clients. What makes Dalen unique is their team of highly skilled Design Engineers, Fabrication Engineers, and Mining Engineers who work together to deliver quality products and services to their customers.Services & Products
Dalen offers a wide range of services to their clients. They specialize in Manufacturing & Fabrication, providing custom-made products that are tailored to the specific needs of their customers. They also offer IT & E-Commerce solutions to help businesses improve their online presence and streamline their operations. In addition, they are Office Supply Wholesalers, providing a variety of products to businesses of all sizes. Their team of experts is always ready to help their clients with any job they need, big or small.Location
Dalen is located in Garrett's Green, Birmingham, which is a bustling area with a mix of residential and commercial properties. The area is home to many businesses, including shops and shopping centers, making it a convenient location for customers to get everything they need in one place. The closest public transportation options are the Garretts Green Lane bus stop (0.1 miles away), the Garretts Green train station (0.8 miles away), and the Sheldon Heath Road bus stop (0.8 miles away).Benefits
Customers should choose Dalen because they are a company that truly cares about their clients. They take the time to understand their clients' needs and work closely with them to deliver solutions that exceed their expectations. Their team of experts is highly skilled and experienced, ensuring that every job they take on is completed to the highest standard. They also offer competitive pricing and excellent customer service, making them a top choice for businesses of all sizes.Good to know
Customers should be aware that Dalen takes great pride in their work and always puts their clients' needs first. They are committed to providing quality products and services that meet the highest standards in the industry. They also offer training and education opportunities for those interested in pursuing a career in engineering or manufacturing.Reviews
Customers rave about the quality of service they receive from Dalen. They appreciate the company's attention to detail and willingness to go above and beyond to ensure their satisfaction. Many customers also praise the expertise of the company's Design Engineers, Fabrication Engineers, and Mining Engineers, noting that they are some of the best in the industry. Overall, customers highly recommend Dalen for their excellent products, services, and customer support.Amenities
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computer
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printer
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scanner
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cad software
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internet access
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video conferencing
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cloud storage
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digital design
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technical support
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onsite training
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welding
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quality control
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design assistance
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prototyping
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cad-cam design
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on-site training
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job security
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technical expertise
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delivery
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online ordering
FAQ
What types of projects have you worked on in the past?
We have worked on a variety of projects in the past including those related to design engineering, fabrication engineering, mining engineering, IT & E-commerce, and manufacturing & fabrication. We also provide office supplies wholesale services. Additionally, we offer jobs & education and shops & shopping related services.How do you ensure that confidentiality is maintained throughout the design process?
At Dalen, we understand the importance of confidentiality in the design process. We have strict policies and procedures in place to ensure that all client information is kept confidential. We also use secure systems to store and transmit data, and our employees are trained on the importance of confidentiality and sign non-disclosure agreements.What is your turnaround time for completing projects?
Our turnaround time for completing projects varies depending on the scope and complexity of the project. We work closely with our clients to establish a timeline that meets their needs while ensuring the quality of the work. We strive to complete projects as efficiently as possible without compromising on quality.How do you handle customer complaints or returns?
At Dalen, we take customer satisfaction very seriously. If a customer has a complaint or would like to return a product, we have a dedicated customer service team that is available to address these issues. We work with the customer to understand their concerns and find a solution that meets their needs. We are committed to providing excellent customer service and ensuring that our customers are satisfied with their experience.Do you offer ongoing support and maintenance for the projects you design and implement?
Yes, we offer ongoing support and maintenance for the projects we design and implement. We understand that our clients may need assistance after the completion of the project, and we are available to provide support and maintenance services as needed. We work with our clients to establish a maintenance plan that meets their specific needs and ensures the longevity of the project.Reviews
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Richard Antcliff
A great manufacturer with innovative products. The team are happy, focused and full of good ideas
26-02-2023
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Keith Andrews
Always friendly staff happy to help 👍
26-11-2022
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paul jackson
26-05-2022
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Molly Edwards-Smart
Receptionist very very rude and abrupt - put the phone down on me 3 times and would not give me her name to speak to a manager. VERY UNPROFESSIONAL AVOID AT ALL COSTS
26-05-2020
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Bob Morley
Best IT and office furniture we can get is from this lot. If you need something customized they have you covered.
26-05-2019
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Dave Parry
Great meeting room furniture with built in AV kit. Nice stuff, all made in Birmingham too.
26-05-2017