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Diamond Dealers

D J Massey & Son

D J Massey & Son is a company based in Cheadle, England. They specialize in diamond dealing and financial services.

Introduction to D J Massey & Son

D J Massey & Son is a family-owned business that has been operating for over 100 years. The company started as diamond dealers and has since expanded to offer a range of financial services. What makes this company unique is their commitment to providing excellent customer service and their extensive knowledge of the diamond industry.

Services & Products

D J Massey & Son offers a range of financial services, including insurance, loans, and investment advice. They also specialize in the sale of high-quality diamonds and diamond jewelry. Customers can expect to receive expert advice and guidance when making their purchase.

Location

Located on High Street in Cheadle, England, customers can expect to find a variety of businesses in the area, including shops, restaurants, and cafes. The area is easily accessible by public transportation, with the closest bus stop, train station, and tram stop all within a 10-minute walk.

Benefits

Customers should choose D J Massey & Son for their expertise in the diamond industry and their commitment to providing excellent customer service. They offer a range of financial services, making it a one-stop-shop for customers' needs.

Good to know

Customers should be aware that D J Massey & Son specializes in high-end diamonds, so prices may be higher than other jewelers. However, customers can be assured that they will receive high-quality products and exceptional service.

Reviews

Customers rave about the expertise and knowledge of the staff at D J Massey & Son. They appreciate the personalized attention and guidance when making a purchase. Overall, customers highly recommend this company for their diamond and financial services needs.

Amenities

  • amenity
    appraisal service
  • amenity
    credit card payment
  • amenity
    delivery service
  • amenity
    customization service
  • amenity
    online shopping
  • amenity
    gift wrapping
  • amenity
    after-sales service

FAQ

What is the company's policy on conflict diamonds and are they certified by the Kimberley Process?

We have a zero-tolerance policy towards conflict diamonds and only source our diamonds from reputable suppliers who adhere to the Kimberley Process Certification Scheme. We are committed to ethical and sustainable practices in the diamond industry.

What is the company's return policy for purchased diamonds?

We offer a 30-day return policy for purchased diamonds, provided that they are in their original condition and accompanied by the original documentation. We also offer a lifetime warranty on all our diamonds.

Does the company offer appraisals and certifications for their diamonds?

Yes, we offer independent appraisals and certifications for all our diamonds. These include grading reports from reputable gemological laboratories such as GIA, IGI, and HRD.

What is the company's reputation and history in the diamond industry?

We have been in the diamond industry for over 100 years and have built a reputation for quality, integrity, and exceptional customer service. Our family-owned business has been passed down through four generations, and we are proud to be one of the leading diamond dealers in the UK.

Does the company offer financing options for diamond purchases?

Yes, we offer a range of financing options for diamond purchases, including interest-free credit and flexible payment plans. Our financial services are designed to help our customers make their dream diamond purchase a reality, without breaking the bank.

Reviews

  • William Midgley

    Made up an excuse to not put a battery in my watch I got back home found right sized battery put it in and it worked

    18-05-2023

  • Julie Dunn

    My Parents came from Devon and have not been able to have my Mums puzzle ring put back together! David said they could and within a very short time it was done .. thank you all so much it meant so much to my mum... absolutely fantastic all of you

    18-01-2023

  • KEITH HAYWOOD

    My wife's 6 piece Puzzle Ring needed re assembly. Having been unsuccesful at more than a dozen Jewellers in the Westcountry whilst visiting our daughter took the ring to Masseys. Amazed at the Service we received. The ring was available within 24 hours and looked Brand New. Fully restored. We are VERY VERY grateful.

    18-01-2023

  • Rebecca Rooney

    I had two rings resized. The service was very quick and the rings looked like brand new when I picked them up. They were helpful with guiding me towards my correct size and also provided extra information to explain why the fees for each ring were different due to the current value of the two metals, which I appreciated.

    18-12-2022

  • Susan rogers

    Rude, arrogant and condescending. I had my mum's ring that I'd had valued at £4000 at another jewellers about 4 years ago. I understand that valuation is not the resale value. The owner just tossed the ring back at me and said he'd give me £350. He was so rude in his delivery and made me feel very uncomfortable. I will never go back there again.

    18-12-2022

  • Priya Almeida

    18-11-2022

  • Kevin Taylor-Cox

    Very unkind staff.

    18-09-2022

  • Peter Gough

    Gave me a really good price for some of my mums old jewellery. I was well chuffed . Dead friendly and knowledgeable.

    18-06-2022

  • kevin gregory

    Very helpful and I recommend them for jewelry repairs they did a great job on my wife Gold chain

    18-06-2022

  • Elizabeth Ryan

    Always happy with Massey's, been a customer, on and off for a long time. Wouldn't go anywhere else

    18-06-2022