Cygnet Hospital Godden Green

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Reviews

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  Natasha Crist

  I was in here for two months in 2000. I was under sedation due to multiple family deaths leaving me with severe depression. This was a private hospital and my stay was paid for by BUPA, I wonder if it’s still private. I enjoyed my stay here then although I was still severely depressed when I was discharged. Then it was a clinic for men and women, I’m surprised to see it’s now for women only.

  26-03-2023
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  jamie harbour

  I applied for a job here and give them all the paperwork and everything to be able to start they said IV got the job but still no start date my paperwork they had seems to be not here when they have had everything they messing me about very bad communication in a work place no one waits almost 4weeks just to get a start date and I'm still waiting and now IV been asked to do my paperwork again very bad workmanship

  26-10-2022
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  luornu

  Most of the staff are great. Now I'm home I miss the people and the activities. Back home again all alone once more! That's what made me go mad (sorry 'into psychosis') in the first place! There are some staff who talk down to you like a child though, a thing that happens often is you are told to knock on the door of the clinic or the nurses' station and you get ignored then when you knock louder because you genuinely think they haven't heard you get scolded. Very unfair. One or two of the staff members are control freaks, one week we can help ourselves to the Sunday buffet, the next week Linancy (for it is she) is hovering over us and deposting the food herself and bossing us about as to how much we are allowed. The previous week Wesley (who is lovely) let us help ourselves! Linancy is a control freak! Also Anja told me off for opening the fridge door in the fancy kitchen as if I were a child. I did not appreciate that. I was looking for something to substitute for icing (which should have been available but wasn't). Anja was very good apart from this I should say. Like I say most of the staff are good, but there are some who aren't. Being talked down to like a child gets old, fast.

  26-09-2022
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  Corina Short

  I was approached by Cygnet to interview for the position of Support Worker. When I arrived at Reception, my welcome was very poor and I was spoken about as though I wasn't there. I was called "She" and "Her", which I thought was very rude and unprofessional. I was treated as though it was an inconvenience to interview me. At the interview, I was asked what my name was! I was also asked if I had any NVQ Qualifications, although it was clear from my CV that I hadn't? Why then did Cygnet APPROACH ME to interview, when I didn't have the necessary qualifications they required for this role? They obviously didn't know anything about me. It was a complete waste of everyone's time, but especially mine. I thought that the staff I met were very unfriendly. I also felt that the general aura of the hospital was negative and depressing. However, I think that the Hosptial building is beautiful and the fish tank in the Reception area is a lovely feature. I was hesitant about attending an interview with a hospital that is mainly achieving only 1* reviews. Unfortunately, I found that there are genuine reasons for this.

  26-09-2022
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  Christopher Jones

  I have been working at Cygnet Hospital Godden Green for the last 4 months. The induction week provides both an in-depth and well-rounded learning experience to develop the skills you will need as any member of staff in a psychiatric hospital. I was impressed with the range of learning content offered on the ‘Achieve’ online platform, including (but not limited to) core and additional modules on the Mental Health Act, safeguarding, therapeutic boundaries, risk management, information governance and responding to emergencies/basic life support. A digital certificate is provided for each completed module, which genuinely encourages continuous professional development (CPD). The induction week also provides in-person lectures and seminars, delivered by senior members of staff from mental health nursing, psychiatry, psychology and OT. Such a holistic perspective reinforces the multidisciplinary practice that Cygnet Hospital Godden Green provides for patients on their recovery journey. Cygnet Hospital Gooden Green also delivers ‘in-house’ PMVA training. The 5 day course provides staff with an understanding of behaviours that challenge and their potential causes, as well as skills to identify, predict and de-escalate such behaviours. The course also provides training in breakaway and restraint techniques, in addition to their legal, ethical and clinical implications (i.e. least restrictive, necessary and proportionate responses). The hospital is also training staff in “safewards”. This is an initiative to minimise restrictive practices, improve the ward environment, reduce incidents and improve safety for patients and staff. The clinical supervision I have received thus far is very good. It is regular, well-organised and reflective, focused on your personal development of skills and general well being. The supervision also provides an opportunity to raise any issues of concern, which reflects the hospital’s progressive commitment to improve the quality of care it provides for patients and career opportunities for staff members. Cygnet Hospital Godden Green offers free meals/drinks and free on-site parking, which is extremely beneficial for staff members. Cygnet also provide staff with NHS discounts across a range of high-street retailers, via your ID badge or through obtaining a ‘Blue Light Card’. The hospital is situated on stunning grounds, neighbouring the Knole Deer Park and the Wildernesse Golf Club in Kent, Southern England. These grounds provide a peaceful and therapeutic environment for service users. The range of services the hospital provides for patients is excellent, including a multidisciplinary input from doctors, nurses, psychologists and occupational therapists. Likewise, patients are encouraged to engage in a diversity of ward-based activities to aid their recovery, including psychotherapy groups, exercise, beauty groups, art therapy, self-catering and educational classes to obtain official qualifications. The MDT delivers person-centred care to meet the unique needs of all patients, and seeing radical improvements in mental health and well-being is extremely rewarding for all staff members.

  26-07-2022
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  Clay X

  I was in Godden Green for a month, I have been to 7 different hospitals in my life and the staff (both Dr Gemma and Dr Debenham) were absolutely outstanding. The OT staff were equally as excellent. I was not the only one who felt the treatment here was excellent. I found Becky the ward manager was understanding and accepting under very difficult and pressured circumstances. It's a year later ( was admitted early June 2021) and I wanted to say thank you to all the staff, nurses, doctors and OT for being outstanding and this is my way of saying thank you and hopefully give others a different perspective on this hospital. Fran Osman

  26-06-2022
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  Funny Pop

  Awfull avoid this place never let your kids end up here needs shutting down really badly . Honestly never let anyone you love end up here oakwood ward awfull . No stars at all someone needs to do something expecially night staff

  26-06-2022
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  Jordon Murphy

  My experience at godden green was nothing but positive the staff where lovely and understanding of my mental health problems. The team got me the right help and I couldn't thank them enough. I am still on my journey with my mental health problems but doing so much better because of godden green and now the mental health team at arndele house. Thankyou for all the support I received and getting me the right medication. The staff where so friendly and listened to me any time of day. I can't thank them enough for getting me back after a horrific physcotic breakdown.

  26-05-2022
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  Amalia Ibrahim

  I was admitted to Cygent for six weeks and can proudly say I received the best treatment then I had ever had over the past 22 years under different NHS settings. I received the correct diagnosis and my concerns were listened to seriously. All the staff and doctors were very professional and took great care of me. I do believe this will be my last admission, however would not hesitate to come back and certainly recommend this hospital to others. Keep up the good work and a big thank you!

  26-05-2022
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  Rick Ricksterr

  My daughter is currently there for "help" with depression, anxiety and "help" to grieve after major losses in her life. She arrived there on Friday morning after being in a crisis house waiting for a hospital bed. I read the reviews of this place but tried to be unbiased, my daughter really needs the therapy. Anyway it is now Saturday evening, during the last 40 hours or so, she has been refused her prescribed medication, anti depressants etc, also painkillers for torn ligaments she damaged in a fall at the crisis house. They have told her she cannot go outside or have visitors until the results of a Covid test come back next week but then let her out in a taxi to the shops?! I advised my daughter to inform them she is discharging herself and I was coming to collect her. After refusing her the prescribed medication, all of a sudden the nurse in charge decided to write her meds up and blamed it on staff shortages!! I am more worried about my daughter being there with their severe lack of care and compassion, than I would be having her home. I am going to be reporting back to the relevant authorities on Monday and putting in for a transfer, this company are an absolute disgrace.

  26-05-2022