Cycleplan
Cycleplan is a company based in Manchester, England that specializes in providing repair services for motor scooters, cars, boats, and motorcycles. Their location is situated at The Royals, Altrincham Rd, Wythenshawe, Manchester M22 4BJ, United Kingdom.
Introduction to Cycleplan
Cycleplan is a company based in Manchester, England that specializes in providing insurance for cyclists. Founded in 2014, the company has quickly become a leader in their industry by offering unique and innovative insurance policies specifically designed for cyclists. Their goal is to make it easy and affordable for people to protect their bikes and themselves while riding.Services & products
Cycleplan offers a variety of insurance products for cyclists including theft, accidental damage, and personal accident coverage. They also offer liability insurance for businesses and individuals who operate motor scooter repair shops, cars, boats, and motorcycles. Customers can customize their policies to fit their specific needs and budgets.Location
Cycleplan is located in Wythenshawe, a suburb of Manchester. The area is mainly residential but also has a few small businesses and shops. The company is easily accessible by public transportation, with the nearest bus stop located just a few minutes away on foot. The closest train station is Manchester Airport station, which is about 10 minutes away by car. Other nearby transportation options include the Manchester Metrolink tram system and the Manchester Airport.Benefits
Cycleplan stands out from other insurance providers by offering policies that are specifically tailored to the needs of cyclists. They understand the importance of protecting a cyclist's bike and themselves while on the road, and their policies reflect that. They also offer competitive pricing and excellent customer service, making it easy for customers to get the coverage they need without breaking the bank.Good to know
Customers should be aware that Cycleplan only provides insurance coverage for cyclists and those who operate motor scooter repair shops, cars, boats, and motorcycles. They do not offer insurance for other types of vehicles or businesses.Reviews
Customers have praised Cycleplan for their excellent customer service and affordable pricing. They appreciate the company's commitment to providing policies that are specifically designed for cyclists and feel that they offer great value for the money. Overall, customers are very satisfied with the coverage and service provided by Cycleplan.Amenities
-
parking
-
wi-fi
-
oil change
-
tire change
-
brake repair
-
tune-up
-
battery replacement
-
diagnostics
-
parts replacement
-
insurance acceptance
FAQ
What types of motor scooters do you specialize in repairing?
At Cycleplan, we specialize in repairing all types of motor scooters regardless of make or model. Whether you have a vintage Vespa or a modern Honda, our experienced technicians are qualified to diagnose and repair any issue your scooter may have.What is your estimated timeline for repairs?
Our estimated timeline for repairs varies depending on the severity of the issue and availability of parts. However, we strive to complete all repairs as quickly as possible without sacrificing the quality of our work. We will provide you with an estimated timeline once we have diagnosed the issue with your motor scooter.Do you provide warranties for your repairs?
Yes, we provide warranties for all of our repairs. We stand behind the quality of our work and want our customers to feel confident in the repairs we perform. If any issues arise with the repair we have completed, we will take care of it under the terms of our warranty.Can you provide references or customer testimonials?
Absolutely, we are happy to provide references or customer testimonials upon request. Our satisfied customers are our best advertisement, and we want potential customers to feel confident in choosing us for their motor scooter repair needs.What are your rates for labor and parts?
Our rates for labor and parts vary depending on the specific repair needed for your motor scooter. We provide a detailed estimate prior to beginning any work, so you know exactly what to expect in terms of cost. We strive to provide competitive pricing without sacrificing quality workmanship.Reviews
-
Christoper Crabtree
Where to start! I now have a claim that has been on going for over six months with constant issues right from the start. From lack of communication and keeping me informed of what is going on, to being unable to open reports from their specified repairer, having to use my own bike box for transport because theirs was unfit for purpose (was sent a massively oversize cardboard box), bike received back after being away for eight weeks with the wrong size parts on. I made a complaint, which they were quick to respond to but it still took another month to send the bike back to me. It is now back at home but unridable as the specified repairer has not bled the brakes properly and the front mech is not working. Another compliant made. Still ongoing and seemingly no closer to a resolution. Awful service, avoid at all costs.
26-04-2023 -
Graeme Paterson
Overpriced with no interest in providing a decent customer service. Their third-party direct debit credit partner Premium Credit took two payments on the same day, then fined me £25 for not signing a renewal form on time - I thought my bank account had been hacked! Definitely one to avoid.
26-01-2023 -
Nick Hassell
Loved this place
26-10-2022 -
peter Benjamin
It's good I can get separate insurance
26-10-2022 -
Henry Longden
SLOW and unresponsive - Not worth the cheap premium Do not use this company if you expect/need a quick response to a claim. I would strongly recommend not buying insurance with them. I had my bike damaged and parts stolen in July. I got a crime report and all the required document to Cycleplan (and the claim management company they use called 'davies-group') the next day. I rang them a week later to ask what was the delay and they told me that they normally take 3-5 working days, so I should expect my response shortly. I still have had no response or communication from them, apart from when I ring up to complain (after spending a long time on hold). There is no sign when this will be resolved. I use my bike to commute and so this is incredibly frustrating and costly. A few years ago I made a similar claim with Velosure and they approved the claim within 4 days. Big mistake going with this company for the cheaper premium. Its not worth the saving of a few pounds. - UPDATE: 8 weeks later - they still haven't responded to the proof of robbery documents I sent. They also lost those documents at least twice.
26-09-2022 -
Sam P
Total scam, do not use.
26-08-2022 -
Rob Appleton
Shocking bike insurance company. Been paying for insurance in case of theft, damage etc which is why you pay for insurance. Bike gets stolen and I’m told they won’t be paying out as the lock wasn’t one they wanted on it. It’s been locked up, lock cut and stolen and you won’t pay! Why bother paying for insurance atall. Absolute thiefs and will be escalating
26-07-2022 -
miran sayed
please dont take this insurance and if you do take it lie and say your scooter or bike is stolen..this fraud company. stay away please use this company for anything. if your item is broken they will not fix it or replace it. sadly i got fooled
26-05-2022 -
Anshar Ali
Positive: Professionalism, Responsiveness
26-05-2022 -
Tyler Terry-Wallace
Got my bike theft claim sorted within 7 days.
26-05-2022