Bicycle Wholesales, Cycling Parks

Cyclehoop

Cyclehoop is a London-based company that specializes in bicycle wholesales and the creation of cycling parks. They are dedicated to promoting cycling as a sustainable mode of transportation and offer a range of products and services to support this mission. In addition to their work in the cycling industry, Cyclehoop also provides sports and hobbies equipment for individuals and organizations.

Introduction to Cyclehoop

Cyclehoop is a London-based company that was founded in 2008 by Anthony Lau and Andrew Smith. The company's purpose is to encourage cycling and make it easier for people to use their bikes. Cyclehoop is unique because it specializes in creating innovative and functional bicycle infrastructure such as bike racks, shelters, and secure parking facilities. Their mission is to promote sustainable transportation and help cities become more bike-friendly.

Services & products

Cyclehoop offers a range of services that cater to the needs of cyclists. They design and manufacture bicycle parking solutions such as bike racks, shelters, and bike stands. They also provide secure bike storage facilities like cycle hubs and bike lockers. Additionally, Cyclehoop offers cycling training, events, and consultancy services to promote cycling and encourage people to use their bikes.

Location

Cyclehoop is located in the southeast of London, in the Sydenham area. The area is a mix of residential and industrial, with many small businesses and local shops. Customers can expect to find a range of different stores and services in the area. The nearest public transportation options to Cyclehoop are the Sydenham Overground station which is 0.8 miles away, the Lower Sydenham train station which is 0.6 miles away, and the Penge East train station which is 1 mile away.

Benefits

Customers should choose Cyclehoop because they are experts in bicycle infrastructure and have a proven track record of delivering high-quality products and services. They are committed to promoting cycling and improving the cycling experience for everyone. Cyclehoop's products are durable, functional, and aesthetically pleasing, and they offer a range of services that cater to the needs of cyclists.

Good to know

Customers should be aware that Cyclehoop specializes in bicycle infrastructure and may not offer a wide range of other cycling-related products. However, they are experts in their field and can provide customized solutions to meet the specific needs of their customers.

Reviews

Customers have given Cyclehoop positive reviews for their high-quality products and excellent customer service. They appreciate Cyclehoop's commitment to promoting cycling and making it easier for people to use their bikes. Overall, customers are satisfied with the products and services that Cyclehoop offers.

Amenities

helmet
lock
bicycle pump
bicycle rack
bicycle stand
bicycle repair kit
bicycle bag
bicycle light
bicycle bell
bicycle tool kit
bicycle tire
bicycle chain
bicycle pedal
bicycle saddle
bicycle handlebar
bicycle fender
bike rental
lockers
bicycle repair
bike storage

FAQ

What is your minimum order quantity for bicycles?

Our minimum order quantity for bicycles varies depending on the model and type of bicycle. Please contact us directly for more information on minimum order quantities.

What is your return policy for defective or damaged bicycles?

We have a comprehensive return policy for defective or damaged bicycles. Please contact us immediately upon receiving a defective or damaged bicycle and we will provide instructions for returning the product. We will either replace the bicycle or issue a refund.

What is the lead time for delivery of bicycles after ordering?

Our lead time for delivery of bicycles varies depending on the model and quantity ordered. We will provide you with an estimated delivery date at the time of ordering. Please note that international orders may have longer lead times.

Is there a fee for using your cycling park?

Yes, there is a fee for using our cycling park. The fee varies depending on the type of use and the duration of use. Please contact us directly for more information on pricing and availability.

How often are the trails maintained?

Our trails are maintained on a regular basis to ensure they are in optimal condition for our customers. The frequency of maintenance depends on the usage and weather conditions. We strive to maintain our trails at least once a week, but this may vary.

Reviews

J K

Refunded me after I forgot to cancel my subscription, 10/10 couldn’t be better. Always replies quickly.

14-05-2023
Kirsty Brown

Cyclehoops were very reliable and responsive to my requests. They provide an excellent service for people who do not have the ability to store a bike in their property.

14-05-2023
Ellen Logan

Cycle Hoop have been absolutely great. I have been looking for a bike hangar for over three years and recently acquired one. Martina couldn’t have been more helpful. This has been such a lovely experience. I really hope that I get to see more and more bike hangars all around London.

28-04-2023
Gee Suan Tan

Outstanding service - quick, helpful, flexible. I would highly recommend cyclehoop.

28-03-2023
Stefan Alendarov

Kris Neil was very polite, has been a great help from order point. I had to order a new pump head and he was very friendly. Would definitely recommend

28-03-2023
Lidia Creech

Friendly, co-operative team - fast delivery and great customer service.

28-03-2023
Jon Porter

28-02-2023
Christian Kerr

I’m a keen cyclist and just moved to a new flat with no bike storage. All the bike hangars close by have long waiting lists. When I phoned cycle hoop, Martina was so helpful. She told me how the system worked and what to do to maximise my chances of getting a spot. It was lovely to speak to a friendly and well informed human. Still no space but with patience hopefully one will be available soon.

28-02-2023
Ed Riley

Had a brilliant conversation with Martina, who helped me with my issue and was really lovely to speak to!

28-02-2023
Alex painter

I loved having a cyclehoop. Only stopped using it as we moved. Customer service was always great when we got the space and when we returned the key. Would recommend to anyone.

28-02-2023