Cycle-Ops
CycleOps is a leading bicycle store located in Tonbridge, England. They offer a wide range of cycling products and services, including cycle shops, sports and hobbies, and shops and shopping. With a commitment to quality and customer satisfaction, CycleOps is the go-to destination for all cycling enthusiasts.
Introduction to CycleOps
CycleOps is a British company that was founded with the aim of providing high-quality and innovative cycling products to its customers. The company has a long history of producing top-notch cycling equipment, having been in business for over three decades. What sets CycleOps apart from other bicycle stores is their commitment to using advanced technology in their products, resulting in a seamless and enjoyable cycling experience.Services & products
CycleOps offers a wide range of services and products that cater to the needs of cycling enthusiasts. Customers can buy a variety of cycling equipment, including bicycles, wheels, trainers, and power meters. The company also offers repair services, bike fitting, and personalized training plans for those looking to improve their cycling performance.Location
CycleOps is located in Tonbridge, England, a bustling town with plenty of shops and restaurants. The area is known for its cycling trails and outdoor activities, making it the perfect location for a cycling store. Customers can expect to find other sports and hobbies shops in the area, as well as a variety of cafes and restaurants. The Tonbridge train station is conveniently located just a few minutes' walk from the store, and the High Street bus stop is also nearby.Benefits
Customers should choose CycleOps because of their commitment to quality and innovation. The company's products are designed with the latest technology to provide the best possible cycling experience. Additionally, the staff at CycleOps are knowledgeable and passionate about cycling, and are always willing to offer advice and guidance to customers.Good to know
Customers should be aware that CycleOps is a specialist store, and therefore their prices may be slightly higher than other general sports stores. However, the quality and innovation of their products make them well worth the investment.Reviews
CycleOps has received overwhelmingly positive reviews from customers, who praise the company's quality products and excellent customer service. Many customers have reported that their cycling experience has been greatly improved after using CycleOps equipment, and they highly recommend the store to others.FAQ
What is your return policy for bicycles and accessories?
At CycleOps, we offer a 30-day return policy for all bicycles and accessories. The item must be in its original condition and packaging, and the customer must provide proof of purchase. We will process the refund once we receive the returned item.Do you offer any warranties or maintenance packages?
Yes, we offer warranties and maintenance packages for our bicycles and accessories. Our warranties vary depending on the product, and our maintenance packages include regular tune-ups and repairs. Please ask our staff for more information.Do you offer financing options?
Yes, we offer financing options for our bicycles and accessories. We have partnerships with several financing companies, and we can help you find a plan that works for your budget. Please ask our staff for more information.Can you provide recommendations for cycling routes or events in the local area?
Yes, we can provide recommendations for cycling routes and events in the local area. Our staff are avid cyclists and are familiar with the best routes and events in the area. Please ask us for recommendations.Do you provide any resources or services for bike fitting and customization?
Yes, we provide bike fitting and customization services at CycleOps. Our staff are trained in bike fitting techniques and can help ensure that your bike is fitted to your body for maximum comfort and performance. We also offer customization options for our bicycles and accessories. Please ask our staff for more information.Reviews
-
Christine Muddle
19-05-2023
-
Luke
Absolutely fantastic bike shop. Small business and the guys there are absolute experts in their field. If you ask their advice they’ll help you no end. Seen some of the 1 star reviews on here and they’re either people that were expecting to pay peanuts or just online trolls with nothing better to do than try and damage the reputation of other people’s livelihoods. Don’t give them a blind bit of notice. Trust me. These guys are legit and fantastic at what they do. And if you’re a fan of The Repair Shop on BBC 1, just ask Paul about when he was asked to be on the show 😉
19-05-2023
-
Chris Barrett
Great service, advice and communication.
19-05-2023
-
Nicholas Morley
12-05-2023
-
Roger Gulliver
Professional and friendly service as always from Laura Paul and Jake.
12-05-2023
-
Stephen Johncock
05-05-2023
-
Abbott Family
I called Paul up to ask him to convert my tubeless ready tyres with inner tubes, to the tubeless set-up. Within an hour I had driven down to the store and Paul had completed the job to my full satisfaction. Paul, Jake and Laura are a highly customer focussed and professional team which I would highly recommend. John Abbott
05-05-2023
-
Jason Reeves
Excellent local bike shop, friendly and offer excellent advice. Great for service, spares, bike fitting, advice and a chat!
05-05-2023
-
Ken Castro
26-04-2023
-
Charles Wright
I have been a customer at Cycle-Ops for 13 years and would not go elsewhere. Friendly, very knowledgeable staff who give excellent service, as well as advice on all types of cycling-related matters. I recently bought my third bike from them and always go there for servicing. When my Trek road bike had a frame issue three years ago, Cycle Ops sorted out the replacement frame under warranty and had the bike ready very quickly. I strongly recommend them!
26-04-2023
