Cycle Heaven
Cycle Heaven is a company based in York, England that specializes in all things cycling. They offer a range of services including bicycle repair shops, cycle shops, BMX clubs, cycling parks, and more. In addition, they also provide equipment exporters, exercise equipment stores, and sporting goods stores. Cycle Heaven caters to a variety of customers, including those interested in sports and hobbies, clothing and fashion, and even cars, boats, and motorcycles. With a focus on quality and customer satisfaction, Cycle Heaven is a go-to destination for all cycling enthusiasts.
Introduction to Cycle Heaven
Cycle Heaven is a unique bicycle shop that has been operating in York, England for over 20 years. The company was founded by a group of passionate cyclists who wanted to provide high-quality bicycles and excellent customer service to the community. What makes Cycle Heaven unique is their dedication to sustainability and the environment. They offer a wide range of bicycles, including electric bikes, and prioritize repairing and recycling bicycles to reduce waste.Services & products
Cycle Heaven offers a variety of services, including bicycle repairs, tune-ups, and custom builds. They also sell a wide range of bicycles, including road bikes, mountain bikes, and electric bikes. In addition to bicycles, they offer accessories such as helmets, locks, and lights. Customers can also rent bicycles for short or long-term use.Location
Cycle Heaven is located on Station Road in York. The area is known for its independent shops and cafes, and it is a popular destination for tourists and locals alike. The closest public transportation options are the York Railway Station (0.2 miles), the Rougier Street bus stop (0.3 miles), and the York Castle Museum bus stop (0.4 miles).Benefits
Customers should choose Cycle Heaven because of their commitment to sustainability and the environment. They prioritize repairing and recycling bicycles to reduce waste, and they offer a wide range of bicycles, including electric bikes. Their staff is knowledgeable and friendly, providing excellent customer service and expertise in bicycle repairs and custom builds.Good to know
Customers should be aware that Cycle Heaven is a busy shop and may have a wait time for repairs or custom builds. However, they do offer rental bicycles for short or long-term use.Reviews
Customers rave about Cycle Heaven's excellent customer service and expertise in bicycle repairs and custom builds. They appreciate the shop's commitment to sustainability and the environment. One customer writes, "Cycle Heaven is hands down the best bicycle shop in York. Their staff is knowledgeable and friendly, and they go above and beyond to provide excellent customer service. I highly recommend them for all your bicycle needs."Amenities
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bicycle stand -
tool kit
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air pump
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spare parts
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workbench
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repair manual
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specialty tools
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lubricant
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tire levers
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bike rack
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bike lock
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indoor track
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outdoor track
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coaching
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pro shop
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helmet
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bicycle
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lock
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repair service
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clothing
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accessory
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pump
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tool
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rack
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light
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tire
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chain
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helmet rental
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bike rental
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bicycle repair
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café
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bike park
FAQ
Do you offer any warranties or guarantees on your tune up services?
Yes, we offer a 30-day guarantee on all tune up services. If you experience any issues with your bike after your tune up, bring it back to us within 30 days and we will fix it free of charge.Do you offer any warranties or guarantees on your products?
Yes, we offer a warranty on all products we sell. The length and specifics of the warranty vary by product, so please ask one of our staff members for more information.What safety measures do you have in place for your members during BMX events?
We take safety very seriously at all of our events, including BMX events. We require all participants to wear appropriate safety gear, such as helmets and knee pads. We also have trained staff members on hand to monitor the event and ensure that everyone is following safety protocols.What payment options do you offer customers?
We accept cash, credit cards, and debit cards as payment options.Are there any promotions or discounts currently available on your products or services?
We frequently offer promotions and discounts on our products and services. Please visit our website or stop by our store to see our current promotions.Reviews
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Raymond Tough
28-04-2023
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Jordon Husband
Top quality service as always. Staff are very friendly. Highly recommended! Many thanks for sorting the issues on my cannon-dale bike
28-03-2023
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jane elliott
Thanks to John who sorted my bike out for me.Excellent service as usual.
28-03-2023
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Daniel Forbes
28-02-2023
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Melanie Kay
Many thanks to lovely young guy who sorted out my bike chain on the spot! He also realigned the back tyre to avoid the chain slipping again. His kindness avoided a long walk home and restored my faith in humankind. Great service!
28-02-2023
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Ben Thompson
Super service. Was looking for a rear mudguard that would reach close to the ground to keep others from getting splashed on group rides. The guys fitted one from stock and extended it further with rubber flap for free.
28-02-2023
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Ruth Smith
Brilliant service, friendly and communicative, reasonable pricing. Fixed and cleaned my dilapidated old bicycle at very short notice and very quickly. Now working (and braking) beautifully, as close to new as it’s been in about 20 years.
28-01-2023
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Vic Hamilton
28-01-2023
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Reyden Hombid
28-09-2022
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Isaac S
I brought my bike in after struggling to fit a new inner tube on the road myself. Matt showed me how to get the tube on and how to check for any problems with the tyre. I got it sorted in less than 10 minutes and I was very grateful for his help. Thank you Matt
28-08-2022
