Cycle Exchange
Cycle Exchange is a company based in Kingston upon Thames, England that specializes in used bicycle shops and bicycle wholesales. They offer a wide range of products and services related to cycling, including shops and shopping options for sports and hobbies enthusiasts.
Introduction to Cycle Exchange
Cycle Exchange is a used bicycle shop located in Kingston upon Thames, England. The company was founded with the purpose of providing affordable and reliable bicycles to the community. Cycle Exchange is unique because they not only sell bicycles, but also offer repair services to ensure their customers can continue cycling for years to come.Services & products
Cycle Exchange offers a wide variety of used bicycles, ranging from mountain bikes to road bikes. They also sell bicycle parts and accessories, such as helmets and locks. In addition, they offer repair services for all types of bicycles.Location
Cycle Exchange is located in the heart of Kingston upon Thames, surrounded by various shops and restaurants. The area is bustling with activity, and customers can expect to find a wide variety of businesses in the area. The shop is conveniently located near public transportation, with the Kingston station, Fairfield bus station, and Cromwell Road bus station all within a mile radius.Benefits
Customers should choose Cycle Exchange because of their commitment to providing affordable and reliable bicycles. The shop's knowledgeable staff can assist customers in finding the perfect bike for their needs, and their repair services ensure that customers can continue cycling for years to come.Good to know
Customers should be aware that Cycle Exchange specializes in used bicycles, and may not always have the latest models available. However, their selection of high-quality used bicycles ensures that customers can find a reliable and affordable option.Reviews
Customers rave about Cycle Exchange's friendly and knowledgeable staff, as well as the shop's wide selection of used bicycles. Many customers appreciate the shop's repair services, which have helped them extend the life of their bicycles.FAQ
Do you offer customization options for bicycles?
Yes, we offer customization options for bicycles. Customers can choose from a variety of options to make their bike unique to their preferences.What is your return policy for defective or damaged bicycles?
If a customer receives a defective or damaged bicycle, they can return it to us within a certain timeframe for a replacement or refund. Our specific return policy can be found on our website or by contacting our customer service team.What is the lead time for delivery of bicycles after ordering?
The lead time for delivery of bicycles after ordering depends on a few factors, such as the availability of the bike and the customer's location. We strive to deliver bikes as quickly as possible and provide estimated delivery times during the ordering process.Do you offer any warranties or guarantees on used bikes?
Yes, we offer warranties and guarantees on used bikes. The specific details of each warranty or guarantee can vary depending on the bike, so please check our website or contact our customer service team for more information.What types of accessories or add-ons do you offer for used bikes?
We offer a variety of accessories and add-ons for used bikes, including locks, lights, racks, and more. Customers can customize their bike with any combination of accessories that they choose. We also offer installation services for these accessories.Reviews
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Mark Hosking
I didn’t actually end up getting a bike from Cycle Exchange, but just wanted to praise their exceptionally prompt, helpful and generally excellent customer service. I bought a bike, it wasn’t quite what I wanted and they organised the pick-up and processed the refund very quickly. Shout outs to Hazel, Josh and Audrey!
16-06-2023
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Paul Harwood
Fast delivery, good communication and great after sales service when I had an issue
11-06-2023
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Adamski
Didn't get back to me for a quote. After a week! I chased & then was informed they'd had the quote for a week! They then quoted for the wrong bike :(
28-05-2023
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Faye Batchelor
very efficient and smooth process from start to finish , would highly recommend
28-05-2023
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Michael Hall
Excellent service. Went the extra mile to source a replacement wheel.
18-04-2023
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Angel Donnarumma
18-03-2023
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Richard Newman
Use the workshop v regularly for flat tyre fixes but recently got rammed by another bike at traffic lights & workshop crew there couldn’t have been better/quicker/great value - was back on the road safely in super quick time - v much appreciated
18-02-2023
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Catherine Khatibzadeh
Fixed my daughters bike on the spot and didn't charge. Thank you so much.
18-01-2023
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Eleanor Browne
18-12-2022
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CJ
Very nice shop with a great selection of bikes.The staffs are very helpful. Also they have a cafe and a workshop so it’s good if you want your bike serviced or want to stop for a coffee 🚲☕️
18-11-2022
