Cutler and Gross, London, Old Spitalfields Market
Cutler and Gross is a London-based company located in the Old Spitalfields Market. They specialize in manufacturing and fabricating high-quality optical products, including sunglasses and glassware. Their store is a popular destination for those looking for stylish eyewear and unique shopping experiences. Cutler and Gross is committed to providing exceptional customer service and delivering products that exceed expectations.
Introduction to Cutler and Gross, London, Old Spitalfields Market
Cutler and Gross is a well-known brand of eyewear that has been providing quality glasses since 1969. The company is based in London, England and has its flagship store in the Old Spitalfields Market. Cutler and Gross is unique because of its focus on bespoke craftsmanship, attention to detail, and innovation in eyewear design.Services & products
Cutler and Gross offers a wide range of eyewear products such as glasses, sunglasses, and optical accessories. The company specializes in creating bespoke glasses that are tailored to the individual needs of each customer. They also offer a repair service for any damaged eyewear.Location
The Cutler and Gross flagship store is located in the heart of the Old Spitalfields Market, which is a vibrant area of London known for its eclectic mix of shops and food stalls. The market is surrounded by restaurants, cafes, and bars, making it the perfect place to spend an afternoon shopping and exploring. The nearest public transportation options are Liverpool Street Station (0.4 miles), Aldgate East Station (0.4 miles), and Shoreditch High Street Station (0.5 miles).Benefits
Customers should choose Cutler and Gross because of the company's commitment to quality and innovation in eyewear design. The bespoke service ensures that each customer gets a pair of glasses that are unique to them and fit perfectly. The company also has a strong reputation for using high-quality materials and attention to detail in the manufacturing process.Good to know
Customers should be aware that Cutler and Gross's bespoke service can take several weeks to complete, so it's important to plan accordingly. The company also has a strict no returns policy on bespoke orders.Reviews
Customers rave about Cutler and Gross's quality and attention to detail. Many customers appreciate the bespoke service and the ability to create a truly unique pair of glasses. Some customers have commented on the high prices, but most agree that the quality of the product is worth the investment.FAQ
What types of optical products do you manufacture?
We manufacture a range of optical products including prescription glasses, non-prescription sunglasses, and optical accessories.Do you offer prescription lenses in addition to non-prescription sunglasses?
Yes, we offer both prescription and non-prescription lenses for our sunglasses and eyeglasses.What is your quality control process for manufacturing optical products?
We have a rigorous quality control process throughout our manufacturing process to ensure that our products meet our high standards. This includes multiple inspections and tests to make sure that each product is of the highest quality.What is your turnaround time for producing optical products?
Our usual turnaround time for producing optical products is approximately 7-10 business days. However, this may vary depending on the specific product and any customization required.Can you provide recommendations for specific glassware products based on my needs and preferences?
Yes, we have a team of experts who can assist you in selecting the perfect glassware products based on your needs and preferences. Simply let us know what you are looking for and we will provide you with recommendations tailored to your specific requirements.Reviews
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Grant W
Excellent pre-sales service. Dreadful after sales service....still waiting for prescription sunglasses ordered more than 3 weeks ago, and still none the wiser.
19-05-2023
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Thomas White
28-04-2023
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Janice Dody
Phenomenal service from the entire team at the Old Spitafields Market location. Thanks Harry, Marie and Saban. My husband I each bought a pair. His first. My second. #cutlerandgross @cutlerandgross
26-11-2022
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Phoebe Jh
26-07-2022
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Michael McGiff
I can truthfully say that, try as I might, I simply cannot find a single pair of frames in Cutler & Gross Spitalfields that I don’t want! If it’s a pair of spectacles or sunglasses that say the most about you and exude you own personality look no further that Cutler & Gross. If you visit their Spitalfields boutique, you’ll be assured of the very best service. Euan looked after me and my partner and was exemplary throughout the entire pleasurable journey. I would have no hesitation in recommending you visit Euan who will take care of you completely. Incredible service and absolutely beautiful products. Thank you Euan. Michael & Demir.
26-07-2022
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BROCK ELBANK
I’ve been a wearer of Cutler & Gross for well over a decade and a loyal customer at the Spitalfields store pretty much since it opened. Euan Knight has been looking after me for sometime and I wanted to simply send you a quick email to thank him and his colleague Saban Shareef for helping me out and providing a wonderful personal service. After ordering some new frames after my beloved 0772’s unfortunately recently falling off my face whilst riding my bicycle and subsequently being run over by a passing car needed some new prescription frames asap. I’m a photographer by trade so perfect eyesight is imperative to focus, which I’ve been informed is an important part of the photographic process. After offering his help to get the new frames and lenses rushed through for the following week, there was unfortunately a technical issue from Bristol and the lenses needed to be redone, delaying the order… Euan and his colleague went beyond the call of duty to arrange a cover pair with my now new prescription for early next week so I can work and focus without any issues. In a day and age where personal service seems to be a dying art, I must say it’s refreshing to feel that your money and loyal service isn’t taken for granted.
26-05-2022
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Dave Watson
Fantastic staff, fantastic service, fantastic glasses... not really much more to say. The truth is you get what you pay for.
26-05-2022
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Saul Marmot
I've been so impressed with the team at the Spitalfields store. I received the most thorough and professional eye exam I have ever had. They took their time to help me find the right glasses for me and when I had a request for frames which were no longer in stock, they flew a pair in from LA for me! Communication was excellent every step of the way and now I have my glasses, I feel fabulous!
26-05-2022
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Andrew Porter
Euan and Stephanie looked after me today and I must compliment them both for their professionalism and expert knowledge - I came away feeling as though I understood my eyes in a deeper level than I have previously experienced from other opticians. I would definitely recommend you both to friends and family. Thank you both of you!!
26-05-2022
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IAN COWELL
Amazing customer service. I had an issue with my glasses and the frames were replaced with minimal fuss and great efficiency. Highly recommend them!
26-05-2021
