Customer Management Resourcing
Customer Management Resourcing is a BPO placement agency based in Altrincham, England. They specialize in providing staffing solutions for IT and e-commerce industries. Their mission is to help businesses find the right talent to manage their customer relationships and ensure their success. With a focus on customer satisfaction, Customer Management Resourcing strives to provide exceptional service to both clients and candidates.
Introduction to Customer Management Resourcing
Customer Management Resourcing is a Bpo Placement Agency based in Altrincham, England. The company was established to provide businesses with top-notch customer management services to help them grow their business. What sets this company apart from others in the same industry is their unique approach to customer management and their ability to adapt to their clients' needs.Services & products
Customer Management Resourcing offers a range of services to help businesses manage their customers effectively. These services include customer service outsourcing, back-office support, IT & E-Commerce support, and much more. Customers can also benefit from customized solutions tailored to their unique business needs.Location
The company is located in Altrincham, a bustling town in Greater Manchester, England. The area is home to various businesses, including retail stores, restaurants, and offices. Customers can expect to experience a vibrant atmosphere and a welcoming community. The closest public transportation options include Altrincham MetroLink Station (0.2 miles), Altrincham Train Station (0.4 miles), and Altrincham Interchange Bus Station (0.5 miles).Benefits
Customers should choose Customer Management Resourcing because of their commitment to providing excellent customer service. The company has a team of highly trained professionals who are knowledgeable in the latest customer management techniques. They also offer flexible pricing options to fit any budget.Good to know
Customers should be aware that Customer Management Resourcing only caters to businesses and not individual customers. They also prioritize confidentiality and data security.Reviews
Customer reviews of Customer Management Resourcing have been overwhelmingly positive. Customers praise the company's professionalism, attention to detail, and responsiveness. They have also reported significant improvements in their business operations since partnering with the company.Amenities
-
computer training -
online testing
-
technical support
-
it solutions
FAQ
What is the process for selecting and screening candidates for BPO placements?
At Customer Management Resourcing, we have a rigorous selection and screening process for our BPO placements. This includes a thorough evaluation of the candidate's skills, experience, and suitability for the role. We also conduct background checks and reference checks to ensure that the candidate meets our high standards.Can you provide examples of successful placements you have made in the past?
Yes, we have a track record of successful placements in the BPO industry. Our clients include some of the most respected companies in the sector, and we have a high rate of client satisfaction. We are happy to provide references and case studies upon request.How do you ensure confidentiality and security of client information?
At Customer Management Resourcing, we take data security and confidentiality very seriously. We have strict policies and procedures in place to protect our clients' information, including secure storage and transmission protocols. We also ensure that all of our staff are trained in data protection and sign confidentiality agreements.What kinds of training and support do you offer to candidates once they are placed?
We believe in investing in our candidates' professional development and offer a range of training and support services. This includes ongoing coaching and mentoring, access to online training resources, and opportunities for career progression within our clients' organizations.How do your fees and pricing structure work for your placement services?
Our fees and pricing structure are transparent and competitive. We charge a placement fee, which is calculated as a percentage of the candidate's first-year salary. This fee covers our costs for candidate selection, screening, and placement. We also offer a range of value-added services, such as training and support, which can be added to the basic fee.Reviews
-
Bob van Eck
Critical: Professionalism, Responsiveness
28-05-2022
-
Jason John
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2021
-
David Catterall
Positive: Professionalism, Responsiveness
28-05-2021
-
Richard Gree
Fantastic company, offering a Top Class service!
28-05-2021
-
Nicola Morris
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2021
-
Mike McEntee
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2020
-
NicholaMarie UK
Great company. Always found them professional yet friendly and helpful when dealing with them.
28-05-2020
-
I P-M R
28-05-2020
