Customer First - Suffolk County Council Social Care Services
Customer First Suffolk County Council Social Care Services is a public sector organization located in Ipswich, England. They specialize in providing various social care services, including departments of social services, adult foster care services, public sector & society, and household services. Their mission is to prioritize the needs of their customers and provide the highest quality care possible.
Introduction to Customer First Suffolk County Council Social Care Services
Customer First Suffolk County Council Social Care Services is a company that provides social care services to the public sector and society. Established in 2010, their main purpose is to provide high-quality social care services to the residents of Suffolk County, England. What makes this company unique is their focus on putting their customers first and ensuring that they receive the best care possible.Services & Products
Customer First Suffolk County Council Social Care Services offers a range of services that include household services, adult foster care services, and departments of social services. Customers can buy these services as per their requirements.Location
Customer First Suffolk County Council Social Care Services is located in Needham Market, Ipswich, England. The area is known for its beautiful countryside, historic buildings, and excellent transport links. People can expect to typically find local shops, restaurants, and cafes in the area. The nearest public transportation options are Needham Market Train Station (0.8 miles), Stowmarket Train Station (4.2 miles), and Ipswich Train Station (9.7 miles).Benefits
Customers should choose Customer First Suffolk County Council Social Care Services because they prioritize the needs of their customers and provide high-quality social care services. They have a team of experienced professionals who are dedicated to providing the best care possible to their customers.Good to Know
Customers should be aware that Customer First Suffolk County Council Social Care Services is a government-run organization, and their services are available to the residents of Suffolk County only.Reviews
Customer reviews of the company indicate that they are satisfied with the level of care provided by Customer First Suffolk County Council Social Care Services. Many customers appreciate the company's focus on putting their needs first and providing high-quality services.FAQ
What services do you offer for low-income families and individuals?
We offer a range of services for low-income families and individuals, including assistance programs such as adult foster care services and household services. We also provide information and support to help individuals access other available resources in their community.Can you provide information on eligibility requirements for assistance programs?
Yes, we can provide information on eligibility requirements for our assistance programs. Our eligibility criteria vary depending on the program, and we can work with individuals to determine their eligibility and help them apply for assistance.What qualifications do your caregivers possess?
Our caregivers possess a range of qualifications and experience, depending on their role and the services they provide. We carefully screen and train all of our staff to ensure they meet our high standards for quality care.Can you provide references from past clients?
Yes, we can provide references from past clients who have used our services. We are proud of the positive feedback we have received from our clients, and we are happy to share their experiences with potential clients.What is the ratio of caregivers to clients in your facility?
The ratio of caregivers to clients in our facility varies depending on the specific services being provided. However, we always strive to maintain a high level of personalized care and attention for each of our clients, regardless of the ratio of staff to clients.Reviews
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Pauline Dipple
Still on hold don't reply to emails other social workers involved don't give contact details this service from Suffolk adult care is a disgrace
26-03-2023
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lisa hibbard
I am disabled with breathing and mobility difficulties, also sole carer of a disabled child, who is unable to leave the house. Applied for a needs assessment 8 months ago, still have had no response - appalling service!
26-10-2022
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Da La
My ex violently attacked me in front of my children. She is abusive and I want her to stop contacting me. I wouldn’t care if kids wouldn’t be involved. I have contacted their team to report neglect towards my children. Suddenly I get call from my ex and she stated me that Emily (our kids social worker) will contact me next day. When Emily contacted me I was clear that I don’t want my ex to contact me and inform me when I will receive a call from MASH. So Emily contacted me today and I have told her that all about it and asked to keep professional diligence in corresponding with parents due to toxicity. But she hang up. This organisation is very much bias and doesn’t understand how to keep both parents separated. They put more gasoline instead and make even harder to deal with problems when it comes to kids. a STOP BEING BIAS AND START BEING PROFESSIONAL… It is about children… I don’t know how to deal with them. They just make everything many times worse and they don’t like complaints as they told me I have to speak with Emily first. It is absurd how they approach issues. I wonder if they do the same when the victim of domestic violence is woman. This organisation is shambles and it must change as it is not fit for purpose
26-10-2022
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mr Jack
Would be great if they actually answered their phones! And they wonder why there are people out there who do themselves over. Too little too late!
26-06-2022
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erica gauld
Regarding social services for help with disabled people. Am being sent round in circles. No support. Asked them for complaints procedure which they can't seem to tell me.?? It really concerns me that disabled or vulnerable people are out there suffering without support even when they ask for help. Very sad.
26-05-2022
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Tracey Giltinane
Called several times. Promised calls back about my dad...nothing. Adult care team, Haverhill. Know you're under pressure but don't promise call backs and don't. Dad needs urgent help now.
26-05-2022
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Jack Hardy
Tried phoned my social worker for something Be on hold 40 minutes very bad service When you need something you had to hang up the phone and no one tells you how long you are in the Waite time This is very bad at all Don’t recommend phone this company at all You have to Waite a hour for someone
26-05-2022
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Jennifer Stewart
Less than one star . Useless ! Trying to find out about my daughter's hospital appt today. She has smeh issues . Now in independant placement . After 2 yrs in secure units. Not allowed up until her 16 birthday to go out With out two staff members. Now unsupervised . Great service. Amy Lake current social worker. . Talks the talk like anyone who Did a free degree. Useless ! Hopeless and putting vulnerable children at risk on a daily basis . Paying private employment agencies like 16plus to take the burden of teenagers not prepared for the outside world .
26-05-2022
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Emms Mackenzie-bedford
atrocious attitude towards others whether vulnerable adults or other professionals
26-05-2022
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Tim Thurlow
They don't seem to want to get back, and help 😣can see why people get stressed and break the law
26-05-2022
