Custom House Surgery
Custom House Surgery is a surgical center located in London, England. They specialize in providing high-quality healthcare and medicine services to their patients. With a team of experienced professionals, Custom House Surgery is dedicated to delivering exceptional patient care and ensuring positive outcomes.
Introduction to Custom House Surgery
Custom House Surgery is a surgical center located in London, England. The company has a long-standing history of providing exceptional healthcare services to its patients. What makes this company unique is their commitment to personalized care and their team of highly qualified surgeons.Services & products
Custom House Surgery offers a range of surgical services including general surgery, plastic surgery, and orthopedic surgery. Patients can also receive consultations and follow-up care from the surgeons. The company uses state-of-the-art technology and techniques to ensure the best possible outcomes for their patients.Location
Custom House Surgery is located in the heart of London, in an area bustling with various businesses and activities. Nearby public transportation options include the Custom House DLR station, the Royal Victoria DLR station, and the Emirates Air Line cable car. These transportation options are all within a half-mile radius of the center.Benefits
Custom House Surgery stands out from other surgical centers due to their personalized approach to patient care. The surgeons take the time to understand the unique needs and concerns of each patient, and tailor their services accordingly. The use of advanced technology and techniques also ensures the best possible outcomes for patients.Good to know
Customers should be aware that Custom House Surgery is a private surgical center, and as such, some services may not be covered by insurance. However, the center does offer financing options to help make their services more accessible to patients.Reviews
Customers have consistently praised Custom House Surgery for their exceptional care and results. Patients have noted the professionalism and expertise of the surgeons, as well as the personalized attention given to each patient.Amenities
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parking -
wheelchair access
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private room
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handicap accessibility
FAQ
What types of surgeries do your centers specialize in?
At Custom House Surgery, we specialize in a variety of surgical procedures including but not limited to orthopedic, plastic, gynecological, and general surgeries.What precautions do you take to ensure patient safety and infection control?
We take several precautions to ensure patient safety and infection control such as regularly sanitizing our equipment and facilities, using sterile techniques during surgeries, and requiring staff and patients to wear appropriate protective gear.Can you provide information about the qualifications and experience of your surgeons?
Our surgeons are highly qualified and experienced professionals who are registered with the appropriate medical bodies. They have a wealth of experience in their respective fields and regularly undergo training to stay up-to-date with the latest techniques and technologies.What is your policy for handling complications or unexpected issues during a surgery?
In the rare event of complications or unexpected issues during a surgery, our surgeons and staff are trained to handle the situation quickly and effectively. We have protocols in place to ensure that patients receive the necessary care and treatment.What insurance plans do you accept and what are the payment options for those without insurance?
We accept a range of insurance plans and also offer self-pay options for those without insurance. Our staff can provide detailed information on payment options and help patients navigate the billing process.Reviews
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samad mustapha
Doctor was very rude and not helpful. She just took my blood pressure and told me to go, I didn’t even have any suggestions or tips on how to keep my BP down since it’s regularly high (around 140). The appointment was roughly 3 mins!
05-05-2023
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Micciah Wood
I didn’t want to even give 1 star! Appalling service. What a way to make to make someone feel when they are already feeling sick and vulnerable. I think this every time I call this surgery however todays service was just terrible. A receptionist called Valerie, was rude and extremely condescending.
26-04-2023
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Marek Małysa
The worst gp you can imagine. Paracetamol for everything! Doesn't work? Take more paracetamol! THANK YOU NHS🤣
26-04-2023
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Jenny Smith
I have been using this surgery ever since the old surgery with the two great doctors that were there closed down. What can i say? there used to be doctors at Custom House Surgery who cared about the people coming to see them, sadly they have all retired & in truth I dont think anyone cares about us anymore. If you call to get a appointment to see a doctor your told in no uncertain terms to use the "on line form" which used to be available 24/7 , then only 8am to 6:30 pm & now its just 11am to 6:30pm, seemd even their computers wants shorter hours. I have been told in the past by staff there when called to just go direct to out of hours service, Got told that at 8am, out of hours start at 18:30 , so in brief just get on with it for another 10 hrs. They send out messages to remind you of appointments however when you cancel them well ahead of time you still get a message asking how would you rate them? When NHS was doing a national survey some time back the surgery sent out messages to everyone say to make sure we give them 5 Star rating & remember how well they look after & care for us! That can not be further than the truth, they change managers about every 4-6 months, I feel sorry for some of the staff who answer the phone as they can see how the service has dropped. I hope they can in prove but in truth I dont think they will I am giving them 1 Star as you can not leave a review with any leas
26-03-2023
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Alan summers
Absolutely disgusting running and service of a medical surgery, reception staff !! Well less daid
26-03-2023
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Ionut Calin
Worse GP ever. Never have available appointments, not even for babies. I've never seen in my life such a treatment, the staff is always rude. There is no responsibility at all for the wellbeing of the patients. This GP surgery is a proof of the health system in London.
26-03-2023
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Duna light
Waste of tax payer money. If I did not had pay £1000s on tax. I wouldn't had go and meet those sicking people.
26-03-2023
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R Woolford
Using my friend's account to post this review. This surgery realised that they were missing a large about of my medical notes and history, they told me they'd look into it and then never did. I also had a doctor's appointment to give me the results of a scan who said they couldn't give me any advice on how to move forward based on these results because they couldn't open an email... Requesting repeat prescriptions has been a constant nightmare. I've never spoken to a doctor that actually works at this surgery - only ever been assigned to the out of hours service who berate me for not speaking to my normal GP (!) I've never experienced such a bizarre system before. I hope they make some changes to resolve this chaos but suspect that nothing will ever change.
26-03-2023
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Miss Bella
The receptionist in this place are miserable, RUDE and seem to have an attitude for no reason. The staff need basic customer service training.
26-03-2023
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Amba Fatima
8am was told .... "we don't book appointments for today, no more, all our appt. are only booked in advance"... , I was given first available visit in 2 weeks, this is ridiculous !!!! For 5 mins visit with doctor I need to wait 2 weeks, It never happened to me before in other GP's
26-02-2023
