Cubitts - St James's
Cubitts St James's is a sunglasses store located in the heart of London's St. James's district. They offer a wide selection of stylish sunglasses for customers to choose from. The shop is a popular destination for those who enjoy shopping and are looking for high-quality sunglasses. Cubitts St James's is committed to providing excellent customer service and ensuring that every customer leaves satisfied with their purchase.
Introduction to Cubitts St James's
Cubitts St James's is a London-based sunglasses store that was founded in 2012. The company's purpose is to provide high-quality sunglasses and eyewear to Londoners and visitors to the city. What makes this company unique is its focus on traditional craftsmanship and its commitment to sustainability. The company uses only the finest materials and works with skilled artisans to produce sunglasses that are both stylish and durable.Services & products
Cubitts St James's offers a wide range of sunglasses and eyewear for both men and women. Customers can choose from a variety of styles and colors, from classic aviators to modern oversized frames. The company also offers prescription lenses for those who require them.Location
Cubitts St James's is located on Jermyn Street in the St. James's neighborhood of London. This area is known for its high-end shops and boutiques, as well as its historic architecture and charming atmosphere. Visitors to the area can expect to find a mix of upscale clothing stores, luxury hotels, and fine dining restaurants. The store is conveniently located near several public transportation options, including the Piccadilly Circus tube station, which is just a five-minute walk away.Benefits
Customers should choose Cubitts St James's because of the company's commitment to quality and craftsmanship. The company uses only the finest materials and works with skilled artisans to produce sunglasses that are both stylish and durable. The company also offers a wide range of styles and colors to choose from, so customers are sure to find something that fits their personal style.Good to know
Customers should be aware that Cubitts St James's only offers sunglasses and eyewear, so those looking for other types of accessories will need to shop elsewhere. Additionally, the store's location in the St. James's neighborhood means that prices may be higher than in other parts of London.Reviews
Customers rave about the quality of the sunglasses and the exceptional customer service provided by the staff at Cubitts St James's. Many customers appreciate the company's commitment to sustainability and craftsmanship, and say that the sunglasses are well worth the investment.Amenities
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gift card -
online shopping
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free shipping
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in-store pickup
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discounts
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loyalty program
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returns policy
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delivery service
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personal shopper
FAQ
What are your store hours of operation?
Our store hours of operation are Monday through Saturday from 10am to 6pm and Sunday from 12pm to 5pm.Do you offer prescription lenses in addition to non-prescription sunglasses?
Yes, we offer prescription lenses for our sunglasses in addition to non-prescription options.What types of sunglasses brands do you carry?
We offer a variety of sunglasses brands, including our own Cubitts brand, as well as other popular brands such as Ray-Ban and Persol.Can you provide recommendations based on my face shape or style preferences?
Certainly! Our team of experts can provide personalized recommendations based on your face shape, style preferences, and any other factors you may be considering.What is your return policy for sunglasses purchases?
We offer a 30-day return policy for all sunglasses purchases, as long as the product is in its original condition and packaging.Reviews
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Alexander Dittel
Writing generally on Cubitts online customer service which has been understanding and a positive experience. My new glasses are on their way following an issue with the old ones.
19-05-2023
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Simon Griffiths
Cubitts is awesome, period. I've been visiting Cubitts for some time now. Normally ordering online, or visiting their store in Leeds, but more recently I switched to their St James's store after a move with work. During the past six months I had visited this store a number of times, initially for a eye exam but also to purchase a number of different frames; you can never have too many pairs of Cubitts. During this time I have found their team to be exceptional and incredibly helpful. The young lady at this store is always engaging and happy to give advice on their offerings. The gents are equally outstanding. After trying many opticians over the years I can wholeheartedly say that Cubitts are amongst the best. There is no hard sell, no pushing you to make a purchase you don't necessarily want. It's truly akin to visiting an old friend - relaxed, honest and a pure pleasure. I am sure their other stores and staff are equally brilliant, but St James's is my new home to all things glasses fantastic. Big thanks to the staff for all their help and guidance.
26-03-2023
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Caspar Smyth
Had a wonderful experience getting my eyes tested for the first time. The optometrist was very professional and make me feel at ease. Store manager Harry was then very helpful and accommodating in helping me select the right frames for my face. Will certainly visit again.
26-02-2023
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Gav
Not a bad thing to say! Got a bespoke pair of horn specs and loved the experience. Great initial consultation, not rushed at all and kept up to date throughout. Really happy with the end product and will be back for another pair! Thanks so much, everyone!
26-01-2023
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S C
Popped into get a much needed new pair of glasses. Had my latest prescription ready and always wanted to try Cubitts. It was early evening, only my wife and myself in the store and two staff. It’s a tiny shop too, so was expecting some routine service. The young lady unenthusiastically asked me if we needed help, I said yes I’m looking for some frames similar to the ones I have, showing her what I was wearing. She said “oh.” I then tried to help her by saying, “the ones over here look quite similar.” She didn’t say anything and began to have a private conversation with the other staff member. I awkwardly tried on a few pairs but the 2 staff members didn’t look up from their gossip for a second. We just left. Was expecting service that was a bit more proactive and friendly, but we literally didn’t feel welcome. Like we’d interrupted their private chat. Really disappointing first experience of Cubitts and it’s honestly made me rethink even getting a pair of their glasses if that’s what all their stores are like. This store does have glowing reviews though so maybe just an off night?
26-01-2023
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Becki Turner
Highly recommend. Great experience, fantastic customer care. Sanjay and the team went out of their way to help me. Love my glasses and they were ready far before expected delivery date.
26-01-2023
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Ryan Skaria
Excellent experience here always - staff are highly knowledgable, kind and helpful. Range of products is broad, can do perscription sunglasses and prices are great
26-12-2022
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Pierre Angelic
Cubitts branches are all nice cozy and well-designed shops, but all small and always feel crowded and cramped, especially when there are other customers in the shop. Appalling follow-up communications and Cubitts website never replied to emails or inquiries. A very good resemblance of modern liberal hypocrisy — ‘9.5 out of 10 would recommend Cubitts and we are working on the other 0.5’ — yet I reflected on all my experiences with this company — not just this one particular location — has not been so pleasant and always left me with a mixed feeling. Quality of the frame, if not bespoke, is descent but not good enough for its price. I would think twice before I order another pair from this place.
26-08-2022
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Christopher Salmon
Great service, and super efficient. Would recommend all day long
26-05-2022
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Haajira Kajee
Thank you to Optometrist Kajol who was patient during my eye exam and also kindly suggested a few frames to suit the shape of my face. Thanks so much to Harry for the friendly chat and service when I collected my spectacles.
26-05-2022
