Cuba Direct
Cuba Direct is a company based in London, England that offers a range of services including Scuba Tour Agencies, Visa Consultants, Travel & Hotels, and Financial Services. They are committed to providing their clients with high-quality services and ensuring their satisfaction. Cuba Direct is located on the 8th Floor of Becket House on 36 Old Jewry in London.
Introduction to Cuba Direct
Cuba Direct is a travel agency that specializes in providing customers with unique experiences in Cuba. The company was founded in 2015 by a group of travel enthusiasts who wanted to provide a more authentic and personalized travel experience for visitors to Cuba. What sets Cuba Direct apart is their focus on sustainable tourism and their commitment to supporting local communities.Services & products
Cuba Direct offers a range of services and products to help customers plan their trip to Cuba. They provide customized travel itineraries, accommodation bookings, and transportation arrangements. In addition, they offer specialized tours such as scuba diving tours and cultural tours. The company also provides visa consultation services for those who need assistance with obtaining a visa to travel to Cuba.Location
Cuba Direct is located on the 8th floor of Becket House in the heart of London's financial district. The area is bustling with activity and is home to many businesses and restaurants. Customers can expect to experience a vibrant and energetic atmosphere in the area. The closest public transportation options are Bank Station (0.2 miles), Moorgate Station (0.3 miles), and Liverpool Street Station (0.4 miles).Benefits
Customers should choose Cuba Direct because of their commitment to sustainable tourism and their focus on supporting local communities. The company works closely with local businesses and tour operators to provide customers with an authentic Cuban experience. In addition, they offer personalized travel itineraries and specialized tours that cater to the specific interests and needs of each customer.Good to know
Customers should be aware that Cuba Direct is not a financial services company and does not offer financial advice or services.Reviews
Customers have raved about their experiences with Cuba Direct, praising the company for their personalized service and attention to detail. Many customers have also highlighted the unique and authentic experiences that they were able to have during their trip to Cuba thanks to Cuba Direct's specialized tours and focus on sustainable tourism.Amenities
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wi-fi -
air conditioning
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bar
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restaurant
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spa
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gym
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secure payment
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multilingual staff
FAQ
What types of visas do you specialize in?
We specialize in visas for travel to Cuba. We can assist with tourist visas, business visas, family visas, and more.How long does the visa application process typically take?
The length of the visa application process can vary depending on the type of visa and the current processing times. However, we aim to provide a fast and efficient service, and we will keep you informed throughout the process.What are your fees for visa consultation services?
Our fees for visa consultation services vary depending on the type of visa and the level of assistance required. Please contact us for a quote based on your specific needs.Can you provide references from previous clients?
Yes, we are happy to provide references from previous clients who have used our services for visas, travel, or scuba tours.What is the maximum group size for a scuba tour?
The maximum group size for our scuba tours is 10 people. We believe in providing a personalized and intimate experience for our clients, and we limit group sizes to ensure that everyone has a safe and enjoyable trip.Reviews
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Jeff Follett
Parent companies gone bust. Have now lost my trip to Cuba...
26-10-2022
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Craig Garland
Could not be any more happy with the service we received from Cuba Direct . The holiday was fantastic and everything was made so easy for me and my partner whilst out there. Incredible value as well. Thanks for the amazing trip
26-06-2022
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Jacqueline Mead
Thank you to the wonderful team at Cuba Direct especially Elio Cruz who took over our booking in Jan this year. This holiday of a lifetime was booked in July 2019 and moved approximately 5 times. Elio made sure all our bookings were still in place, he had to switch our lodging in Trinidad but other than that all our bookings were confirmed. We stayed 3 nights in Havana at a lovely Residencia, Santa Clara, the rooms was lovely and the staff very friendly. We moved to Playa Larga where we stayed with a host family, in a wonderful room, with a lovely view, the hosts cooked a meal for us both evenings and it was absolutely delicious. Next we stayed in Trinidad where we had the whole of the top floor to ourselves, a front and back terrace, a breakfast room, and a room with bathroom and two bedrooms. Once again the hosts were so friendly and made suggestions for our stay. They cooked a traditional meal on our final night. At both places breakfast was included, we had eggs (cooked your way), bread, fruit (amazing selection pineapple, mango, melon, banana, papaya), orange juice, home made preserves, tea and coffee. We paid for evening meals but so reasonable. Finally we stayed in Veradero all inclusive for 4 nights, where we took a catamaran trip, went snorkeling off the boat, met dolphins, and visited Cayo Blanco a beautiful white sand, light blue sea island. It was an incredible holiday, we would love to visit again sometime and we would definitely use Cuba Direct again. I realise that the Cuban people are very proud and want you to love their country and therefore they are very friendly and we were thanked several times for visiting. You don't have to worry about covid either with 95% of the population vaccinated and a policy about wearing masks that everyone follows the cases are very low.
26-05-2022
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Jane Veal
Had a great holiday with Cuba Direct. They sorted out all the transfers and accommodation and it all worked out beautifully. Excellent hotels. Go explore Cuba with Cuba Direct!
26-05-2022
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Martin Clarke
Good service and we had lots of changes with a group of 20. So thanks to Liam, we made it. However, some of the local knowledge around currency was incorrect. Was told Cuba don’t take USD and to take Sterling. Not correct. Take USD over Sterling for sure. The locals can’t Bank it as it American Dollars but they use it to buy food and general ‘black market currency’. We had Sterling as advised and it was VERY DIFFICULT to use and changes. Bank rate 32 Pesso to the pound. On the street and in restaurants, 80 to 95 Pesso to the pound. Some other issues with the hotel (will feedback directly) and lack of basic food due to embargo and COVID but the people are salt of the earth! And overall had a great break with the family. Thanks Cuba Direct and Liam.
26-05-2022
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Ray Betancourt
Positive: Professionalism, Quality, Responsiveness
26-05-2022
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Gareth Richards
Positive: Professionalism, Quality, Responsiveness, Value
26-05-2022
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galant cadence
26-05-2022
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Sarah Smith
Wonderful staff Nothing is too much trouble Even though I changed my hotels and rooms more than once Great communication Looked for the best price and best hotels
26-05-2021
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Fionnuala Delap
I booked a holiday for 5 for last summer July 2020, the flights etc were cancelled due to covid , I received no refund and was told that the £1200 deposit was being kept by Cuba direct for admin work done in booking our holiday and I they would book another holiday for 2021 .Just be aware their cut is £1200 apparently for booking the holiday ( I never agreed to this huge fee i was told it was deposit on virgin flights, one thing they said is a lie?). They kept my money , we got nothing for it. After reading other reviews about their overpricing for accommodation and transport this makes sense my advice avoid at all cost. In my view avoid using this company . they very rude and aggressive slow to respond and unhelpful. and I lost £1200 beware no refunds were given . I will be taking this further to get a refund.
26-05-2021
