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Helplines, Mortuaries, Non-Governmental Organizations, Counselors

Cruse Bereavement Care

Cruse Bereavement Care is a non-governmental organization based in Southampton, England. The company provides helplines and counselors to individuals who are dealing with grief and loss. They work closely with mortuaries and the public sector to ensure that their services are accessible to those who need them. Cruse Bereavement Care is committed to supporting the mental health and well-being of their clients during difficult times. They are an association in the healthcare and medicine industry, providing essential services to the community.

Introduction to Cruse Bereavement Care

Cruse Bereavement Care is a non-governmental organization that offers support to individuals who have lost a loved one. Founded in 1959, the company has a long history of providing comfort and counseling to those who are grieving. What sets Cruse Bereavement Care apart is their focus on providing a safe and confidential space for individuals to share their feelings and emotions with trained counselors.

Services & Products

Cruse Bereavement Care offers a range of services to support individuals who have experienced the loss of a loved one. These services include one-on-one counseling, group therapy, helplines, and online chat support. The company also provides training for individuals looking to become bereavement counselors.

Location

Located in Southampton, Cruse Bereavement Care is situated in a quiet residential area. The surrounding area is primarily residential, with a few small businesses and shops nearby. Public transportation options include the Swaythling Train Station, which is 2.5 miles away, the Southampton Airport Parkway Train Station, which is 3.5 miles away, and the Swaythling Bus Station, which is 1.5 miles away.

Benefits

Customers should choose Cruse Bereavement Care because of their focus on providing individualized care and support. The counselors are highly trained and experienced in working with individuals who are grieving, and the company offers a range of services to meet the unique needs of each individual.

Good to Know

Customers should be aware that Cruse Bereavement Care is a non-profit organization, and all services are free of charge.

Reviews

Customers have praised Cruse Bereavement Care for their compassionate and understanding counselors, as well as their range of services to support individuals who are grieving. Many have noted that the company has been instrumental in helping them through the grieving process.

Amenities

  • amenity
    free service
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    anonymous service
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    professional advice
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    multilingual service
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    online support
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    phone support
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    email support
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    trained staff
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    accessible service
  • amenity
    reliable service
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    confidential service
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    compassionate service
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    non-judgmental service
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    supportive service
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    online appointments
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    wheelchair accessible
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    group sessions
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    sliding scale fees
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    evening hours
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    weekend hours
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    membership
  • amenity
    donations
  • amenity
    volunteering
  • amenity
    advocacy
  • amenity
    networking
  • amenity
    fundraising
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    education
  • amenity
    research
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    grants
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    services
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    events
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    publications
  • amenity
    parking
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    memorial service

FAQ

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7. We understand that those who are grieving may need support at any time of the day or night, so we are always here to help.

What is the average wait time for callers to speak with a representative?

We strive to answer all calls as quickly as possible, but during busy periods there may be a wait. Our average wait time varies depending on the time of day and the volume of calls we receive. However, we do our best to ensure that callers are not left waiting for long periods of time.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, all of our helpline representatives are trained and experienced in handling a wide range of issues related to bereavement and grief. We provide ongoing training to ensure that our representatives are equipped to handle any situation that may arise.

What kind of facilities do you have for visitations and services?

As a bereavement care organization, we do not have facilities for visitations and services. However, we can provide information and support to help individuals and families navigate the process of planning a funeral or memorial service.

What are your fees for counseling services and do you accept insurance?

We offer free bereavement support services, including our helpline and one-on-one counseling sessions. We do not charge fees for our services, and we do not accept insurance. Our organization is funded through donations and grants, allowing us to provide free support to those who need it.