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Cruise Agencies

Cruise118

Cruise118 is a travel agency based in Chorley, England. They specialize in cruise bookings and offer a wide range of options for their customers. As a leading cruise agency, Cruise118 is dedicated to providing exceptional service and ensuring their clients have the best possible experience. In addition to cruise bookings, they also offer travel and hotel accommodations to complete the perfect vacation package.

Introduction to Cruise118

Cruise118 is a UK-based cruise agency that was established in 2008. The company aims to offer customers the best cruise experience by providing outstanding services and access to a wide range of cruise deals. What makes Cruise118 unique is its team of Cruise Concierge who offer personal support throughout the booking process and during the cruise.

Services & products

Cruise118 offers a variety of cruise services that include ocean cruises, river cruises, and luxury cruises. Customers can buy different cruise packages that cater to different budgets and preferences. The company also offers travel insurance and pre-cruise packages that include flights, hotels, and transfers.

Location

Cruise118 is located in Chorley, a town in Lancashire, England. The area is known for its charming architecture, independent shops, and cafes. Customers can expect to find a mix of small businesses and larger retail chains in the area. The nearest public transportation options are Chorley Train Station (0.3 miles), Chorley Bus Station (0.2 miles), and Chorley Interchange (0.2 miles).

Benefits

Cruise118 stands out from other cruise agencies due to its exceptional customer service and personal support. The Cruise Concierge team is available to customers throughout the booking process and during the cruise, ensuring a stress-free experience. The company also offers competitive prices and access to exclusive cruise deals.

Good to know

Customers should be aware that Cruise118 is a UK-based company and primarily caters to UK customers. The company's website is available in English only, and prices are shown in GBP. However, the company can still provide cruise deals to customers outside of the UK.

Reviews

Customers have praised Cruise118 for its excellent customer service, knowledgeable staff, and access to exclusive cruise deals. Many customers have also noted that the company offers a stress-free booking process and a seamless cruising experience. Overall, Cruise118 has received positive reviews for its outstanding services and competitive prices.

Amenities

  • amenity
    room service
  • amenity
    wi-fi
  • amenity
    laundry service

FAQ

What are the pricing options for different types of cruises available with your agency?

At Cruise118, we partner with a variety of cruise lines that offer a range of pricing options for different types of cruises. Our team of experts can help you find a cruise that fits your budget and preferences. We also offer exclusive deals and discounts to make your vacation more affordable.

Can you provide information on the various cruise lines your agency partners with?

Yes, we work with over 30 cruise lines including Royal Caribbean, Norwegian Cruise Line, MSC Cruises, and more. Each cruise line offers unique experiences and amenities, and we can help you choose the one that best suits your needs and preferences.

What services do you offer to help customers plan and book their cruise vacations?

We offer a range of services to help customers plan and book their cruise vacations, including expert advice and guidance, exclusive deals and discounts, and personalized recommendations based on your preferences and budget. Our team of experts can help you find the perfect cruise and take care of all the details, from booking your flights and accommodations to arranging shore excursions and activities.

Can you provide details on the onboard amenities and activities offered by the cruise line?

Yes, each cruise line offers a wide range of onboard amenities and activities, including restaurants, bars, entertainment, fitness centers, spas, and more. We can provide detailed information on the specific amenities and activities offered by each cruise line and help you choose the one that best fits your interests and preferences.

What is your cancellation policy and are there any fees associated with cancelling a booking?

Our cancellation policy varies depending on the specific cruise line and booking. We can provide detailed information on the cancellation policy and any associated fees for your specific booking. In general, it's always best to cancel your booking as soon as possible to avoid any additional charges or fees.

Reviews

  • Mark G

    23-05-2023
  • Nicola Smith

    21-05-2023
  • Martyn Bramwell

    14-05-2023
  • David Dixon

    False advertising on their website. They clearly stated things were included which then were not included after we'd paid the deposit. Difficult to contact to try and sort out. In the end we got nowhere with them.

    14-05-2023
  • Sachin Pandey

    Good website with great cruise deals. It's always recommended to compare a few websites before making your decision. Cruise 118 has some simple filters which will make your search more targeted.

    07-05-2023
  • Trevor Collins

    07-05-2023
  • Dean Blair

    I have booked a couple of cruises here and they will definitely go the extra yard for you

    28-04-2023
  • Paul Sparrow

    I was doing online chat and asked 2 questions. I was given an answer and no chance to reply and make the booking as the agent just shut the chat down and had a weird attitude. I went to Hayes Travel instead where I received a 5* service.

    28-04-2023
  • Jonathan Coles

    Very good and informative service, had to time to talk through many options before choosing the best option without any sales pressure

    28-04-2023
  • Angela Mendez

    28-03-2023