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Cruise Terminals

Cruise Terminal

Cruise Terminal is a leading company in the United Kingdom, located in North Shields along the River Tyne. They specialize in providing top-notch cruise terminals for travelers and hotels. With their exceptional services, Cruise Terminal has become a go-to destination for those looking to embark on a memorable cruise experience.

Introduction to Cruise Terminal

Cruise Terminal is a company based in North Shields, England, that provides services for cruise ships docking at the River Tyne. The company was established to cater to the growing demand for cruise tourism in the area. What makes this company unique is their dedication to providing exceptional customer service and a seamless experience for both passengers and crew.

Services & products

Cruise Terminal offers a range of services including baggage handling, security screening, transportation, and shore excursions. Passengers can also purchase tickets for local attractions and events. The company ensures that all services are carried out with the highest level of professionalism and efficiency.

Location

Cruise Terminal is located in the heart of North Shields, a bustling town in the northeast of England. The town is home to a variety of shops, restaurants, and hotels, making it an ideal base for exploring the region. The nearest public transportation options are the North Shields Metro Station, which is 0.5 miles away, the North Shields Ferry Terminal, which is 0.6 miles away, and the North Shields Bus Station, which is 0.7 miles away.

Benefits

Customers should choose Cruise Terminal because of their commitment to providing a stress-free experience for passengers and crew. The company's attention to detail, combined with their knowledgeable staff, ensures that every aspect of the cruise is handled with care and precision. They also offer competitive pricing and a range of services that cater to the needs of all passengers.

Good to know

Customers should be aware that Cruise Terminal requires all passengers and crew to undergo security screening before boarding the ship. This is to ensure the safety and security of everyone on board. Additionally, the company recommends that passengers arrive at least two hours before the scheduled departure time to allow for sufficient time to go through the check-in process.

Reviews

Customers have praised Cruise Terminal for their excellent service, friendly staff, and attention to detail. Passengers have noted that the check-in process was quick and easy, and that their luggage was handled with care. The company's shore excursions have also received high marks for their organization and value. Overall, customers have had a positive experience with Cruise Terminal and would recommend the company to others.

Amenities

  • amenity
    parking
  • amenity
    wi-fi
  • amenity
    restaurant
  • amenity
    bar
  • amenity
    lounge

FAQ

What are the parking options available at your cruise terminal?

We offer both short-term and long-term parking options at our cruise terminal. Passengers can choose to park their vehicles in our secure car park for the duration of their trip. Prices vary depending on the length of the parking period.

Is there assistance available for passengers with special needs?

Yes, we have a dedicated team of staff who are trained to provide assistance to passengers with special needs. We offer wheelchair access, priority boarding, and other services to ensure that all passengers are able to enjoy their cruise experience.

Can you provide information on the embarkation and disembarkation process?

Our embarkation and disembarkation process is designed to be as smooth and efficient as possible. Passengers will be provided with clear instructions on where to go and what to do upon arrival at the terminal. Our staff will be on hand to assist with any questions or concerns.

What amenities are available for passengers at the port?

Our cruise terminal offers a range of amenities for passengers to enjoy before or after their trip. These include restaurants, cafes, shops, and restrooms. We also have a lounge area where passengers can relax and wait for their boarding time.

What flexibility do you offer for changes or cancellations in bookings?

We understand that plans can change, and we try to be as flexible as possible with our bookings. Depending on the type of booking, we may be able to offer changes or cancellations with a fee. However, we recommend that passengers check our terms and conditions before booking to ensure they are aware of any restrictions or fees.

Reviews

  • Marco Polo

    (Translated by Google) Great ferry crossing. (Original) Super przeprawa promem.

    28-04-2023
  • Ian Shepherd

    So efficient

    28-06-2022
  • Robert Eaves

    Well sign posted and easy to find.Friendly welcome

    28-05-2022
  • Oliver Balogh

    28-05-2022
  • Steve Gray

    Smooth check-in and boarding

    28-05-2022
  • Robert Amis

    28-05-2022
  • Gavin Stanfield

    28-05-2022
  • Raymond Fitzsimmons

    28-05-2022
  • Norvin Bailey

    Lovely

    28-05-2022
  • Kim Dewar

    Fab area and walk,able to see our cruise ship before we were boarding later that evening.

    28-05-2022