Cruise.co.uk
Cruise.co.uk is a travel company based in Redditch, England. They specialize in cruise line companies, passport agents, scuba tour agencies, tourist information centers, and cruise agencies. In addition, they also offer financial services and travel and hotel accommodations. Cruise.co.uk is dedicated to providing their customers with the best travel experience possible.
Introduction to Cruise.co.uk
Cruise.co.uk is a British-based company that was founded in 1984. It is a popular cruise agency that specializes in providing a wide range of cruise packages to customers around the world. What makes this company unique is its team of experienced travel experts who offer personalized service to each customer.Services & Products
Cruise.co.uk offers a variety of services to its customers, including booking cruises, flights, and hotels. They also provide passport and visa services, scuba tour packages, and tourist information. Customers can choose from a range of cruise line companies, including Royal Caribbean, Princess Cruises, and P&O Cruises.Location
Cruise.co.uk is located in Grosvenor House, which is situated in the heart of Redditch, England. The area is known for its local businesses, including financial services, travel and hotels, and tour agencies. Visitors can expect a friendly atmosphere and a range of dining and shopping options. The closest public transportation options are the Redditch train station (0.7 miles), the Redditch bus station (0.4 miles), and the Redditch Taxi Rank (0.2 miles).Benefits
Customers should choose Cruise.co.uk for their travel needs because of their personalized service and expertise in the industry. The company's team of travel experts are knowledgeable about the cruise industry and can offer tailored recommendations to suit each customer's preferences and budget. Cruise.co.uk also offers competitive pricing and deals on their packages.Good to Know
Customers should be aware that Cruise.co.uk may require a deposit for their bookings. Additionally, cancellation policies and fees vary depending on the cruise line company and package booked.Reviews
Customers rave about Cruise.co.uk's excellent customer service and expertise in the cruise industry. They appreciate the personalized recommendations and attention to detail provided by the company's team of travel experts. Many customers also comment on the competitive pricing and deals offered by Cruise.co.uk.Amenities
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pool -
restaurant
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bar
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spa
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gym
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wi-fi
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cruise ship
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lounge
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balcony
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kids club
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excursions
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jacuzzi
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24-hour service
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online booking
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secure payment
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air conditioning
FAQ
What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy varies depending on the type of booking and the specific cruise package selected. We recommend contacting our customer service team for information on your specific booking. There may be fees associated with cancelling a booking, which will also depend on the type of booking and the timing of the cancellation.Do you provide assistance with obtaining visas for international travel?
As a cruise line company, we do not provide assistance with obtaining visas for international travel. However, we can offer information on visa requirements for specific destinations and recommend contacting the appropriate embassy or consulate for assistance with obtaining a visa.Can you provide references from previous customers who have used your passport services?
As a cruise line company, we do not offer passport services. We recommend contacting a passport agency or the appropriate government agency for assistance with obtaining a passport.Are your staff knowledgeable about the local area and attractions?
Yes, our staff is knowledgeable about the local area and attractions. We provide training and resources to ensure that our staff is up-to-date on the latest information about the destinations we visit.What measures do you have in place to ensure customer safety and satisfaction during the cruise?
We have a variety of measures in place to ensure customer safety and satisfaction during the cruise, including regular safety drills, onboard medical facilities and staff, and a customer service team available 24/7. We also carefully select our cruise destinations and work with local partners to ensure that our customers have a safe and enjoyable experience.Reviews
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Suraj Lakhanpal
Highly recommend Aimee Walsh !!
25-05-2023
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Matthew Robinson
Teresa is a great advisor she goes out of her way to find you something which fits your requirements
26-03-2023
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Julie Long Ashton
DO NOT USE THIS COMPANY.... THEY ARE UNSAFE AND UNHELPFUL. we have had a terrible experience with them. They are unapproachable and just keep giving the same block reply. We are considering legal action against them. Be warned... they are great at selling but do not care about the safety and well-being of their customers
26-02-2023
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A S
DO NOT BOOK. Poor poor poor communication. If you want to be completely left in the dark, book with these. They ruined our holiday of a lifetime and show no compassion and no attempt at realistic compensation. They should be ashamed!
26-02-2023
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Carolyne Shepherd
I have been try to change a cruise sine the 24/12/2022 and I am still not getting anywhere. They are complete shysters. I have been advised they will call me back Umpteen times and I am still not getting anywhere. It's funny how you can get through within 5 minutes to book a cruise but when it comes to actually sorting something out you are on the phone for over an hour only to be told they will get someone to phone you back and I am still waiting to resolve this. Please don't deal within anyone called George Davison as he is a complete waste of time. I am going to lose over £1300 when I told the deposit was £800. I WILL NEVER EVER USE THIS CRUISE COMPANY AGAIN. There are far, far better companies which are so much more helpful than these. I shall be using from now on. Shame on them
26-02-2023
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John Shearer
Booked a cruise for October 2023 to the US in July 2022. Paid a deposit. My wife was dignosed with cancer in Nov 2022 so had to cancel cruise. The deposit was not refunded, even for medical reasons and the fact that we could not get insurance cover, even is she could travel. We have done many cruises in the past but never booked with Cruise Co which I consider to be totally inflexible and 'washed their hands' by saying 'deposits are not refundable' Why?
26-01-2023
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Ryan Skelton
Steve is a very polite, helpful man who provided top quality service from start to finish!
26-12-2022
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phil hiatt
26-11-2022
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Darrol Hargreaves
This company has been spamming me with their magazines for the last 6 years since i moved into my house. They won't stop despite me sending the magazines back to them and asking to be removed from their mailing list.
26-10-2022
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Roy Jones
I would like to congratulate Peter B for his excellent service when helping to book a cruise. I have cruised for many years and found is knowledge of Princess Cruises second to none. I would not hesitate to recommend Peter especially if you are a first time cruiser. Nothing was to much trouble.
26-09-2022
