Cruise Club UK
Cruise Club UK is a travel agency based in Manchester, England. They specialize in providing services related to cruise line companies, yacht clubs, cruise agencies, travel & hotels, associations, and travel & hotels. Their team of experts is dedicated to ensuring that their clients have an unforgettable experience while traveling. Cruise Club UK is committed to providing exceptional customer service and making sure that their clients' needs are met.
Introduction to Cruise Club UK
Cruise Club UK is a company that specializes in providing cruise holiday packages to customers. Established in 2013, the company has come a long way in providing exceptional services to its customers. What makes this company unique is its commitment to providing personalized services that cater to the specific needs of each customer, making their cruise experience unforgettable.Services & products
Cruise Club UK offers a wide range of services to its customers, including cruise holiday packages, yacht club memberships, and travel and hotel bookings. Customers can buy cruise packages that suit their preferences and budget, and can also choose from a variety of destinations all over the world.Location
Cruise Club UK is located in Prestwich, a bustling area in Manchester, England. The area is home to various businesses, including restaurants, cafes, and shops, making it an ideal location for customers to explore before or after their cruise. There are also several public transportation options near the location, including the Prestwich tram stop, the Heaton Park tram stop, and the Bowker Vale tram stop, all within 1 mile of the office.Benefits
Customers should choose Cruise Club UK because of its commitment to providing excellent services and memorable experiences. The company offers personalized packages that cater to each customer's needs, ensuring that their cruise experience is unique and unforgettable. Additionally, the company has established partnerships with top cruise line companies, allowing customers to choose from a wide range of destinations and packages.Good to know
Customers should be aware that Cruise Club UK is a member of various associations in the travel and hotel industry, including ABTA and ATOL. This ensures that customers are protected and can have peace of mind when booking their cruise holiday packages.Reviews
Customers have left positive reviews of Cruise Club UK, praising the company's exceptional services and attention to detail. Many customers have stated that they would recommend the company to others looking for a memorable cruise experience.Amenities
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pool -
restaurant
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bar
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spa
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gym
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wi-fi
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lounge
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balcony
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kids club
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jacuzzi
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room service
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laundry service
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entertainment
FAQ
What destinations do your cruises visit?
Our cruises visit a variety of destinations all over the world, including popular spots in the Caribbean, Mediterranean, Alaska, and Asia. We offer a range of itineraries to suit different preferences and budgets.Can you provide information on the various cruise lines your agency partners with?
Yes, we work with a number of different cruise lines, including Royal Caribbean, Norwegian Cruise Line, Celebrity Cruises, and Princess Cruises, among others. Each cruise line offers unique features and amenities, so we can help match you with the one that best fits your needs.Can you provide details on the onboard amenities and activities offered by the cruise line?
Certainly! Most cruise lines offer a wide range of amenities and activities, from swimming pools and spas to fitness centers and live entertainment. You can also find a variety of dining options on board, including specialty restaurants and casual cafes. Many cruise lines also offer shore excursions at each port of call, so you can explore each destination to the fullest.What measures do you have in place to ensure customer safety and satisfaction during the cruise?
We take customer safety and satisfaction very seriously, and we work closely with our partner cruise lines to ensure that all necessary precautions are taken. This may include enhanced cleaning protocols, social distancing measures, and health screenings before boarding. We also provide our customers with detailed information about what to expect on their cruise, so they can be fully prepared and enjoy their trip to the fullest.What are the rules and regulations for using the club's facilities and equipment?
As a cruise agency, we do not have our own club facilities or equipment. However, we can provide information on any rules and regulations that may apply to the cruise line you choose. Each cruise line has its own policies regarding the use of onboard facilities and equipment, so we can help you find the one that best fits your needs and preferences.Reviews
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Lord Krunal B Patel
26-04-2023
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Jacob
26-03-2023
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Barbara Carr
Fab cruise booked in 2021. The Cruise Company part of the package was excellent. However, the CruiseClub UK part was poorly organised, kept passing the buck on for mistakes to others, ie Etihad, bus fitms etc. AfterSales Care team kept telling us different stories none of which were correct. Won't use again.
26-03-2023
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elly reddington
The booking was a breeze - expert knowledge of the ships and destination / best time to travel for our requirements and the best cabins to book. It helped that the lady who I booked with (Natalie Hurst) had been in the ship so could give me first hand advice.
26-03-2023
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David Graham
Fabulous service received from Ian Lazarus of Cruise Club from the moment of booking to just before departure. This is the first time we have travelled with this company, but we hope it won’t be our last.
26-03-2023
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david smith
Rubbish aftersales am urgent to get hold as mis /sold flights No respone once they’ve had you money
26-02-2023
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Ian Gordon
Virtually impossible to talk to an agent Unable to get through to someone in U.K. about our trip Very unprofessional
26-02-2023
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Nigel Smith
Excellent. Marcia, the phone sales consultant, was really friendly, helpful & knowledgeable, & happy to answer all my questions with no sales pressure.
26-02-2023
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David Walton
Just booked a cruise with Marcia Thompson - very friendly and helpful. She made the whole process painless - even paying the deposit!
26-02-2023
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Keith Faulkner
We have used Cruise Club for bookings for quite a few years now and have always received good service. We have just returned from a cruise booked through them where the quality of the ship, the food and the service were all poor. As we had a further cruise booked on the same ship we contacted Cruise Club immediately we returned to cancel that booking. We received very good service in advising us of our options, and once we had made a decision, implementing the changes agreed. They are now also putting our complaints forward to the cruise line on our behalf. We certainly recommend Cruise Club to others.
26-01-2023
