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Valet Parking Services, Train Ticket Counters, Cruise Terminals

Cruise and Passenger Services

Cruise and Passenger Services is a company based in Southampton, England that specializes in providing a range of travel and transportation services. Their offerings include cruise terminals, train ticket counters, valet parking services, as well as travel and hotel accommodations. With a focus on delivering top-notch customer service, Cruise and Passenger Services is committed to making every travel experience as seamless and enjoyable as possible.

Introduction to Cruise and Passenger Services

Cruise and Passenger Services is a company based in Southampton, England that has been in business for over 20 years. The company was founded with the goal of providing exceptional transportation and travel services to its customers. What sets this company apart from others in the industry is their attention to detail, commitment to customer satisfaction, and their wide range of services.

Services & products

Cruise and Passenger Services offers a variety of transportation and travel services to its customers. Some of the services they offer include valet parking services, train ticket counters, and transportation to and from cruise terminals. In addition, they also offer travel and hotel packages to customers who are looking to book a complete travel experience.

Location

Cruise and Passenger Services is located on Canute Road in Southampton. This area is known for being a hub for transportation and shipping, making it the perfect location for a company like Cruise and Passenger Services. Customers can expect to find a variety of businesses in the area, including restaurants, shops, and hotels. The closest public transportation options are the Southampton Central train station, which is 0.6 miles away, the City Cruise Terminal, which is 0.5 miles away, and the Red Funnel Ferry Terminal, which is 0.7 miles away.

Benefits

Customers should choose Cruise and Passenger Services because of their commitment to providing exceptional service. The company goes above and beyond to ensure that their customers are satisfied with their experience. In addition, they offer a wide range of services that can be customized to meet the specific needs of their customers.

Good to know

Customers should be aware that Cruise and Passenger Services is a reliable and trustworthy company that has been in business for many years. They take their customers' satisfaction seriously and will do whatever it takes to ensure that their customers are happy with their experience.

Reviews

Customers rave about Cruise and Passenger Services, praising the company for their professionalism, attention to detail, and exceptional customer service. Many customers have commented on how easy the company makes the travel experience, and how comfortable and stress-free their transportation services are. Overall, customers highly recommend Cruise and Passenger Services to anyone looking for reliable and high-quality transportation and travel services.

Amenities

  • amenity
    parking
  • amenity
    wi-fi
  • amenity
    restaurant
  • amenity
    bar
  • amenity
    fitness center
  • amenity
    swimming pool
  • amenity
    spa
  • amenity
    gift shop
  • amenity
    tour desk
  • amenity
    currency exchange
  • amenity
    shuttle service
  • amenity
    luggage storage
  • amenity
    atm
  • amenity
    pet-friendly
  • amenity
    conference room
  • amenity
    business center
  • amenity
    air conditioning
  • amenity
    online booking
  • amenity
    refreshments
  • amenity
    wheelchair accessibility

FAQ

What types of tickets do you offer and what are the costs?

We offer a variety of tickets, including standard, premium, and luxury options. The cost of each ticket will depend on the specific cruise and departure date, as well as the type of ticket you choose. You can check the prices and availability on our website or by contacting our customer service team.

Can I reserve seats in advance and how far in advance can I do so?

Yes, you can reserve seats in advance. The earliest you can reserve seats will depend on the specific cruise and departure date. We recommend checking our website or contacting our customer service team for more information.

What amenities are available for passengers at the port?

We offer a range of amenities for passengers at our cruise terminals, including shops, restaurants, and lounges. We also provide valet parking services and train ticket counters for your convenience.

Are there any additional fees or charges I should be aware of, such as booking or processing fees?

Yes, there may be additional fees or charges depending on the specific ticket or service you choose. We recommend checking the details of your booking carefully or contacting our customer service team for more information.

What is the maximum distance your valet attendants will park a car from the drop-off location?

Our valet attendants will park your car within a reasonable distance from the drop-off location, taking into account the specific circumstances of each situation. We strive to provide the best possible service to our customers, and our attendants will do their best to ensure your car is parked safely and securely.

Reviews

  • Tony Downing

    25-05-2023

  • Max

    Poor customer service. Hung up phone because they couldn't be bothered to answer a couple of questions.

    14-05-2023

  • D

    Crazy price increases. £162 to £243! Time to look elsewhere.

    28-01-2023

  • Bill Taylor

    This is the most helpful company I have dealt with in a long time.Arrival at the terminal and parking was easy and well organised. We had to cut our cruise short due to a family health issue and I called to ask if I could collect my car early. The lady on the telephone was brilliant and arranged for my car to be ready when I got back down to Southampton. When I go there the car was ready for collection and had even been started up so that it was de-iced and warm. I would definitely recommend this company and would like to thank all of the staff for their help.

    28-12-2022

  • Graham L

    A big thank you to CPS Parking in Southampton. We always use CPS for parking, on our last cruise we returned to our car to find some damage, some sort of corrosive substance had been spilt on the door damaging the paintwork. We fetched an attendant who took photos and details and told us it would be sorted. They were as good as their word Sarah Moat the call centre supervisor told me to get two quotes, they were both a similar price she said I could go ahead and get the repair done and they paid the garage. Absolutely excellent service from CPS and particularly Sarah. I wouldn’t hesitate to recommend them.

    28-11-2022

  • Graham Wain

    5 stars + this is a great service, valet parking left one berth and returned via another the car has been moved, no issues, perfect technology. Many thanks well trusted

    28-10-2022

  • Madcruiser1

    As always good service

    28-10-2022

  • Andy Grey

    Valet parking works fine if your ship happens to return to the same terminal you departed from. If, as occurs often, it is a different terminal then you do have to join a huge (really huge ) queue and get on a bus across the Port. Zero CPS staff at the arrival terminal to help or explain what is going on. Port Authority staff just shout at everyone to get on the shuttle buses. CPS are selling valet parking but often that applies only on departure, not arrival back at Southampton. Their website is quite misleading about this.

    28-08-2022

  • Rudy Wong

    I found the instructions are not clear because we booked CPS car park and of course we are looking for the car park sign instead the cruise dock number. But we do have a great time.

    28-08-2022

  • Penny Rich

    Excellent, professional, helpful,friendly staff

    28-08-2022