Croydon Equipment Solutions Ltd
Croydon Equipment Solutions Ltd is a company based in Croydon, England. They specialize in providing a range of medical equipment and devices, including physiotherapy, disability, and mobility equipment. They also offer wheelchair rental services. Croydon Equipment Solutions Ltd is a trusted supplier of healthcare and medicine products.
Introduction to Croydon Equipment Solutions Ltd
Croydon Equipment Solutions Ltd is a company based in Croydon, England that provides a wide range of medical equipment and devices for healthcare and medicine. The company has been in operation for several years and is known for its excellent customer service and high-quality products. What makes Croydon Equipment Solutions Ltd unique is its focus on providing specialized equipment and devices for physiotherapy, disability, and mobility.Services & Products
Croydon Equipment Solutions Ltd offers a variety of services to its customers. The company specializes in providing physiotherapy, disability, and mobility equipment to its customers. Additionally, the company provides wheelchair rental services to its customers. Customers can purchase medical equipment and devices such as walkers, crutches, and other mobility aids from the company.Location
Croydon Equipment Solutions Ltd is located in Croydon, a bustling town in South London. The area is known for its diverse range of businesses, including retail stores, restaurants, and offices. Customers can expect to experience a lively atmosphere in the area. The company is conveniently located near public transportation options, including the West Croydon Bus Station (0.2 miles), West Croydon Train Station (0.4 miles), and the Croydon Tramlink (0.3 miles).Benefits
Customers should choose Croydon Equipment Solutions Ltd because of its excellent customer service and high-quality products. The company specializes in providing specialized equipment and devices for physiotherapy, disability, and mobility. The company also provides wheelchair rental services to its customers, making it easy for individuals with mobility issues to get around.Good to Know
Customers should be aware that Croydon Equipment Solutions Ltd specializes in providing specialized equipment and devices for physiotherapy, disability, and mobility. The company also provides wheelchair rental services to its customers.Reviews
Customers have praised Croydon Equipment Solutions Ltd for its excellent customer service and high-quality products. Many customers have found the company's specialized equipment and devices for physiotherapy, disability, and mobility to be particularly helpful. The company's wheelchair rental services have also been praised for making it easy for individuals with mobility issues to get around.Amenities
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wheelchair accessibility -
delivery service
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credit card payment
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insurance acceptance
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appointment scheduling
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customized products
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wheelchair
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mobility aid
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wheelchair access
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home delivery
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online payment
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free consultation
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wheelchair repair
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wheelchair accessories
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accessible parking
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cash payment
FAQ
What types of disability equipment do you offer?
We offer a wide range of disability equipment including mobility scooters, power wheelchairs, manual wheelchairs, walkers, and other mobility aids. We also provide homecare and physiotherapy equipment such as hospital beds, patient lifts, and therapy tables.Are your products FDA approved?
As a UK-based company, our products are not subject to FDA approval. However, we ensure that all of our products meet the necessary safety and quality standards set by the UK regulatory bodies.What is your warranty/return policy?
We offer a one-year warranty on all of our equipment, which covers any defects in materials or workmanship. If you are not satisfied with your purchase, you may return it within 30 days for a full refund. Please note that we cannot accept returns on customized or special order items.What are your pricing options and payment methods?
Our pricing varies depending on the product and service. We offer both rental and purchase options, and our prices are competitive with other suppliers in the UK. We accept payment by credit card, debit card, bank transfer, and PayPal.What is your policy on maintenance and repairs for the rental wheelchairs?
We provide maintenance and repairs for all of our rental equipment, including wheelchairs. If you experience any issues with your rental equipment, we will send a technician to your location to diagnose and repair the problem. We also offer regular maintenance services to keep your equipment in good working order.Reviews
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Richard S
They don't deliver when promised, also don't even notify you they are not turning up. Impossible to contact on the phone. They have the most abysmal phone system which places you in a silent queue! So you don't know if you are no. 1 or no.53 in queue. Be prepared for a poor service. 13/06/2022 still abysmal service though at least their phone system now tells you where you are in the queue. However customer service still abysmal even though they called me about a delivery and as a query arose they promised to call back. NO CALL BACK. Where do they find these employees who can't even keep their promises!
26-06-2022
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Jayne McClymont
2.01am my partner called as my bed is deflated and will not pump up, was told a call would be made back. Its now 4.56am no call received. So my partner called again, to be told just now we are very busy. I am not long out of hospital and i am in this bed 24/7 the bed is flat and im in severe pain. Where is the care for people like myself that are unable to get in and out of bed daily..... I am disgusted to be treated this way. How on earth did they get a contract with the NHS??? I AM BEYOND APPALLED BY THIS, THEY ARE CAUSING MORE DAMAGE TO PEOPLE, WHERE IS THE CARE???!!!
26-05-2022
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Charles Green
Shocking drivers, flying down quiet residential roads with no regard for kids safety. Incredibly rude and confrontational. Very very poor
26-05-2022
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Mary Hilljoy
Reviews speak for themselves. A whole year's worth of one-start reviews and I am sure like me, if people could give zero-star they would. Ringing them for a redelivery today for my elderly father, after the first one failed (if they even attempted it, that is) having been given the incorrect date wasting me a whole day waiting. Supposedly 9th in phone queue, on hold for 2 hours, then cut off without warning. This is for 1pm Friday afternoon. This is how the most vulnerable in our society get treated.
26-05-2022
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Sally Burrows
Waited in all day for a mattress delivery which was supposed to happen between 10am and 3 pm. As it was needed for my mother, who was discharged from hospice care yesterday, we tried calling at 3.30 pm. I was still holding on at 5.30pm without being able to speak to anyone. Eventually turned up at 7pm. Very stressful experience not knowing whether my dying mother would have a bed to sleep on last night. Shocking customer service.
26-05-2022
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Peter Harvey
Shocking amateur service. This must be removed from this company. I will be pursuing how this contract was awarded and ensure it is removed from them. Helpful when your partner is a QC. We will pursue all avenues to achieve this. Please leave any comments you have regarding your own experience with them.
26-05-2022
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Bryan
Totally unprofessional team. Given they provide services to the most vulnerable in the community, I cannot believe this team continue to run and even able to meet the standards of care required. Phone call non contactable, demands all adjustments be made in advance of them appearing on site but then cancel with no notice and even lost record of appointments (not just once but twice). Very limited flexibility on services and equipment they provide, unable to negotiate better pricing for additional equipment. Office is too cramped with very limited area to move, parking are is very difficult and very limited space for wheelchair user which is quite unhelpful for someone providing wheelchair and disabled equipment.
26-05-2021
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Steve Mckeown
Do not bother with this company. Two broken appointments twelve hours wasted waiting for them. They do not answer the phone or emails. Total waste of time, pathetic !
26-05-2021
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Zara Jermelia
I am a carer for a wheelchair user, having issues with my clients equipment, they do not answer the phone or get back in a timely fashion unless you go through a third party like an OT.
26-05-2021
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elaine tunsell
My father passed away last Monday and I have a bed and commode and arm chair that needs picking up been trying to contact for a week now and still no answer ,my mother is finding it hard everytime she walks past the room it upset her .
26-05-2021
