Crown River Cruises Ltd
Crown River Cruises Ltd is a travel and transportation company based in London, England. They offer a variety of services including cruise agencies, ferry services, houseboat rental services, boat rental services, and cruise line companies. In addition, they provide travel and hotel accommodations for their customers. Crown River Cruises Ltd is dedicated to providing top-notch services to ensure their customers have a memorable experience.
Introduction to Crown River Cruises Ltd
Crown River Cruises Ltd is a company that specializes in providing unique river cruising experiences in London. They have been in the business for over 30 years, starting as a small family-run operation and growing into one of the leading river cruise agencies in the industry. What makes this company unique is their commitment to providing exceptional customer service and their attention to detail in creating unforgettable experiences for their customers.Services & Products
Crown River Cruises Ltd offers a variety of services, including ferry services, houseboat rental services, and boat rental services. They also work with several cruise line companies to provide customers with a range of options for their river cruising experience. Customers can choose from a variety of packages that include sightseeing tours, private events, and corporate functions.Location
Crown River Cruises Ltd is located in Tower Millennium Pier in the heart of London. The area is bustling with activity and offers a range of businesses, including restaurants, shops, and cultural attractions. Customers can expect to experience the vibrant energy of the city while enjoying the serene views of the river. The closest public transportation options are Tower Hill Station (0.2 miles), Tower Gateway Station (0.2 miles), and Fenchurch Street Station (0.3 miles).Benefits
Customers should choose Crown River Cruises Ltd because of their commitment to providing exceptional customer service and their attention to detail in creating unforgettable experiences. They work with a variety of cruise line companies to provide customers with a range of options for their river cruising experience. Their knowledgeable and friendly staff are always available to answer any questions and ensure that customers have a memorable experience.Good to Know
Customers should be aware that Crown River Cruises Ltd operates on the river Thames and weather conditions may affect their services. They also have a strict no-smoking policy on all of their vessels.Reviews
Customers have raved about their experiences with Crown River Cruises Ltd, praising their exceptional customer service, knowledgeable staff, and unforgettable experiences. Many customers have also commented on the stunning views and the unique perspective of London that can only be experienced from the river.Amenities
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lounge -
bar
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restaurant
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room service
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wi-fi
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gift shop
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laundry service
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air conditioning
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seating
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food service
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wheelchair accessibility
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restroom
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tv
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deck
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bathroom
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bedding
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towels
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life jackets
FAQ
What destinations do your cruises visit?
Our cruises visit various destinations in and around London, including the Thames River, Greenwich, and the Tower Bridge. We also offer private cruises that can be tailored to the specific needs and preferences of our clients.What routes do your ferries operate and what is the schedule?
We do not operate any ferries. However, we offer a variety of river cruises that can take you to different destinations along the Thames River.What is the rental rate and how is it calculated?
We offer houseboat and boat rental services, and the rental rates vary depending on the type of vessel, duration of rental, and other factors. Please contact us directly for more information on rental rates and pricing.What activities and entertainment are offered onboard?
Our cruises offer a range of activities and entertainment, including live music, DJ sets, and sightseeing tours. We also offer private charters that can be customized to include specific activities and entertainment options.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy varies depending on the type of booking and the specific terms and conditions outlined in the booking contract. Please refer to your booking contract or contact us directly for more information on our cancellation policy and any associated fees.Reviews
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Filippo Pittarello
26-09-2022
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Paddy Moran
This is a great boat company crown river cruises I would recommend the salent boat friendly crew and bar staff.
26-08-2022
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Cypher Muse
First off, it was a very sunny day, and it was quite exciting to have a tour especially with the family. We started queuing up at 12:00, went on board at quarter to 2 when they said we can go in at 12:45. Also, the staffs arrived late, it was very unorganised given that they didn't assign sits for every passenger. When we went in, there were sits for us because we were first in line. The rest of the people who came later didn't get chairs and tables. It was a hassle party, the dj was too loud even when the passengers' seats weren't settled yet. It was a very crowded place. Quite a but chaotic. The food was self-served. Some people didn't get their chosen food because they got ran out of it - they had a different dish instead. Also, it was dry and a bit cold. The drinks were quite expensive. Overall it was a quite a bit bad experience, but some things were okay. The performers were good. They were lively and enthusiastic. The music was nice, and the ride was calm and amazing. I am not satisfied with this experience, but i'm still thankful to be a part of it since it was my first time, but I hope next time, it will be more organised because we wouldn't want a hassle party especially when we're all dressed up nicely, and when we have high standard expectations with the service. Thank you.
26-05-2022
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Peter Fawcett
Worthwhile lunch cruise.
26-05-2020
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Mido Ibrahim
Really bad cruise company. Booked tickets for new years eve cruise, a package that on the website was advertised it woud include a 3 hour cruise, packed supper and welcoming drink. The boat was 1,5 hours late so we had to wait in the cold. Finally on board they say the dinner was not included in the package of this boat even though i showed them the website. We didnt eat anything and the boat only took cash because the machines were broken. Worst night and New years eve ever what should have been a great night. Would not recommend ANYBODY tot buy tickets trom this company.
26-05-2018
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Sanne Hoetink
Nye was completely ruined since they falsely advertised we would receive a whole package but only got 1.5 hour cruise (instead of 3) no welcome drink or dinner as advertised. AWFUL!!! stood in the cold 1.5 hours only to be told we should be Lucky there was a boat coming because they oversold. DONT GO ON A CRUISE WITH THIS CLUB
26-05-2018
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Sarah Lewis
An Awful experience STAY AWAY!! This RUINED our NYE and cost us a FORTUNE. We purchased tickets for NYE and this was the worst experience I have ever had. It was a far cry from anything that was advertised. It was disorganised, we had to fight our way through crowds to get on to the boat. this cost £95 and we never received ANYTHING that was described. What was advertised: Time Boarding/Departure 20:45 - 21:00 Boarding at Crown Pier 21:00 Return to Crown Pier 00:30 - 00:45 Disembark at Crown Pier What's Packed Supper Glass of sparkling wine reception drink Glass of sparkling wine for midnight Bar Facilities Background Music 4 Hour Sightseeing Cruise Front row seats out of the cold away from the crowds were stated on the Time out site... of which we were no where near the front. We only had a side back view of the fireworks. We could not see all of the fireworks and were at the back of a big long line of boats, no where NEAR the front. I have photos to prove the location of this as well. What we received was: An hour stood in crowds in the freezing cold. With boarding not starting until 9.45pm and the boat did not leave until approx 9.50pm. The cruise was only 1 hour 45 minutes max. There were NO drinks NO supper and the view was a side, limited back view of the fireworks. NOT the front row seats described. There was NO background music I also have an email stating that they had sorted all the music for the cruise as I offered to provide music if they needed it (in advance). The staff were rude, unhelpful and unwilling to resolve the issue on the boat even when I showed them what had been advertised. It was an awful experience and a far cry from the description on their website. I hope this can be resolved asap.
26-05-2018
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Francien Daniels-Webb
I decided on this cruise as it would give me a taste of London, and my plan was to hop off and on to check out places of interest that I would return to on a quiet day. The commentary was great, not a "real" guide but non the less amusing for those lucky enough to understand english. Great for saving your feet for longer walks.
26-05-2014
