Crown Gardens Holiday Homes
Crown Gardens Holiday Homes is a vacation home rental agency located in Brighton, England. They specialize in providing comfortable and affordable holiday homes for travelers visiting the area. With a focus on exceptional customer service, Crown Gardens Holiday Homes strives to make every guest's stay enjoyable and stress-free. As a trusted name in the travel and hotel industry, they are committed to providing top-notch accommodations and amenities to their guests.
Introduction to Crown Gardens Holiday Homes
Crown Gardens Holiday Homes is a vacation home rental agency based in Brighton, England. The company was established several years ago with a vision to provide unique and high-quality accommodation options to travelers. What sets Crown Gardens apart is their attention to detail in ensuring that their properties are not only beautiful but also comfortable and convenient for their guests.Services & Products
Crown Gardens Holiday Homes offers a variety of services to their customers. They provide fully-furnished rental homes that are perfect for travelers looking to experience the local culture and lifestyle. Their properties range from cozy apartments to spacious townhouses, catering to the different needs of their guests. Additionally, the company offers concierge services to help guests plan their stay and make the most out of their vacation.Location
Crown Gardens Holiday Homes is situated in the heart of Brighton, a vibrant seaside city on the south coast of England. The area is known for its lively atmosphere, cultural events, and beautiful beaches. Guests can expect to find a wide variety of restaurants, cafes, shops, and entertainment options within walking distance of their rental home. The company is conveniently located near public transportation options, including the Brighton train station (0.6 miles), the Churchill Square bus stop (0.2 miles), and the North Street bus stop (0.1 miles).Benefits
Customers should choose Crown Gardens Holiday Homes because of the company's commitment to providing exceptional service and ensuring that their guests have an unforgettable vacation experience. The company's properties are carefully selected and maintained to ensure that they meet the highest standards of quality and comfort. Additionally, the company's concierge services are designed to help guests plan their stay and provide them with local recommendations and tips.Good to Know
Customers should be aware that Crown Gardens Holiday Homes has a strict cancellation policy, and any cancellations made within a certain timeframe may result in a fee. Additionally, the company requires a security deposit to be paid upon booking, which will be refunded at the end of the stay if there is no damage to the property.Reviews
Customers have praised Crown Gardens Holiday Homes for their excellent customer service, beautiful properties, and convenient location. Guests have described the company's properties as clean, comfortable, and well-equipped, and have appreciated the company's efforts to make their stay as enjoyable as possible. Overall, customers have had a positive experience with Crown Gardens and would recommend the company to others looking for a vacation home rental agency in Brighton.Amenities
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air conditioning -
wi-fi
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parking
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kitchen
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pet-friendly
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non-smoking
FAQ
What is the process for booking a vacation rental through your agency?
Booking a vacation rental through our agency is a simple process. You can either browse our website or contact us directly to find a rental property that suits your needs. Once you have selected a property, you will need to provide us with your details, including your name, contact information, and payment information. We will then send you a confirmation of your booking along with any other relevant information.How are deposits and payments handled?
To secure your booking, we require a deposit, which is typically a percentage of the total rental cost. The remaining balance is due a few weeks before your arrival. We accept payment through various methods, including credit card, bank transfer, and PayPal. We also require a security deposit to cover any damages that may occur during your stay, which will be refunded after your departure if no damages are incurred.What happens if there is an issue with the vacation rental during my stay?
If you encounter any issues with your vacation rental during your stay, please contact us immediately. We will do our best to resolve the issue as quickly as possible. Depending on the nature of the issue, we may need to send someone to the property to fix the problem, or we may need to relocate you to another rental property. We are committed to ensuring that our guests have a comfortable and enjoyable stay.What amenities and services are included with the vacation rental?
The amenities and services included with each vacation rental vary depending on the property. However, we strive to provide our guests with everything they need to have a comfortable and enjoyable stay. Some common amenities and services include fully equipped kitchens, linens and towels, WiFi, cable TV, and on-site laundry facilities. We also offer additional services, such as housekeeping and airport transfers, for an extra fee.Can you provide recommendations for local activities and attractions in the area where the vacation rental is located?
Absolutely! We are happy to provide recommendations for local activities and attractions in the area where your vacation rental is located. We have extensive knowledge of the local area and can recommend everything from restaurants and bars to museums and outdoor activities. Just let us know what you're interested in, and we'll be happy to help you plan your itinerary.Reviews
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Deborah Doherty
This company was great to deal with. The house is so well suited to a big group - great bedrooms and facilities.
28-02-2023
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Emma W
A group of 15 of us stayed at The Mermaid House in Brighton in September. We were coming to Brighton for the weekend for a Hen Do, so wanted to book some themed accomodation in a great location and The Mermaid House, booked through Crown Gardens, looked amazing! There were both positives and negatives to our stay. The positives were that the themeing of the house was really amazing and we loved all the details. The location is also amazing, being a 10-15 minute walk from the centre of Brighton. We didn't need to get taxis or buses anywhere, even when walking in heels! There are some factors that I think could do with some improvement. Firstly the floors were a bit sticky which wasn't pleasant. You could tell the place had been cleaned which was great, but feeling like you had to wear shoes indoors because of sticky floors wasn't nice. We were also given a total of 4 toilet paper rolls across 2 bathrooms for 15 people for a 2 night stay (Friday afternoon to Sunday midday). We ran out of toilet roll in 24 hours and there wasn't any extras hidden in any cupboards throughot the house, so we had to go buy extra. Given the price we were paying, we expected enough toilet roll to last our entire stay. 4 rolls for 15 people isn't going to cut it. The toilet seat in the basement bathroom was also broken, so extra care was required when in use! Some photos were also misleading. The living room was shown to be much larger than it actually was, with an archway that lead into another area. However, this archway had since been closed up and made into the teal bedroom with the double bed. It was disappointing to discover things weren't as advertised when we arrived. However, I'm glad to see that the photos have now been updated to show the current size of the living room with the bench running across the wall where the archeway was. Lastly, we had to chase to get our £500 security deposit back. It was supposed to be refunded within 14 days of our stay, but this didn't happen, and £500 is a lot of money to be waiting on. Once chased it was refunded promptly which was great. Overall we enjoyed our stay. The beds were clean and comfortable, there were enough clean towels for everyone, and the accomodation is beautiful. Although I have a couple of points for improvement, they are minor and easily addressed (and one has already been addressed). I would recommend The Mermaid House, and Crown Gardens as a company. Just be prepared to possibly have to go to the shop for some essentials that would normally be included/enough provided if you stayed in a hotel.
28-05-2022
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Paul Cheung
Positive: Professionalism Rooms : 5/5 | Service : 5/5 | Location : 4/5 … More
28-05-2022
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Simon Sherwood
Everything was fine, the apartment was warm and as expected. However there were several things that I think they could improve. The insulation was poor which meant it was noisy and drafty and being a ground floor flat, meant we could hear everyone entering the block. Also some of the water taps were stiff and difficult to control. It would also have been nice if there was some milk in the fridge so we could make a cup of tea.
28-05-2022
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Ruth Summers
Rooms : 5/5 | Service : 5/5 | Location : 5/5 … More
28-05-2022
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Diane Thackrah
Positive: Quality Rooms : 5/5 | Service : 5/5 | Location : 5/5 … More
28-05-2021
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Serena Devi
I received an excellent client service from Bex, Kat and entire of Crown Garden team during my week stay at one of their property. Their approach was professional, helpful and high standard. Thank you!
28-05-2021
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Rachael Devereux
What an amazing weekend my friends and I had at the ‘Toast of Brighton’. The property itself was beautiful and in the perfect location. Our host Emma was extremely helpful and answered many of our questions!! Crown Gardens were extremely helpful and couldn’t recommend them enough. Found a property last minute when another company we had booked with went into administration. Will definitely use Crown Gardens in the future. Thank you again for helping us arrange the perfect weekend for our bride to be.
28-05-2020
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Nic Thompson
19 of us stayed at Darling by the sea (18 Bedford Street) on the weekend of July 5th for my hen weekend. The property itself was a great size and layout, clean and perfect for what we wanted. HOWEVER, please be warned, on our first night we were burgled in the early hours of Saturday morning, around 5am we think. My handbag was taken as it was the only one left downstairs in the property. The police came out and deemed the property to be extremely insecure, some of the windows don’t lock and whilst the front door is on a keypad locking system there is no deadlock key supplied to add additional security. The police officer was able to get into the front door without any damage or trouble. If you do decide to stay here please please bear this in mind, it was my hen weekend and all of my money and bank cards were stolen, I was absolutely devastated and it ruined what should have been an amazing weekend with my friends. Crown Gardens response was an apology and to claim through my insurance. My advice to you if you stay here would be to take all of your possessions to bed with you, this property is not safe. Such a shame as the house itself was lovely.
28-05-2020
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Danielle Wright
Very happy with the company. Good communication and happy with the experience
28-05-2020
