crossways cars
Crossways Cars is a company based in Dartford, England. They offer a range of services related to cars, boats, and motorcycles, including auto brokerage, car buying, car servicing, and more. They are also dealers of various car brands, including Opel and DS Automobiles. In addition to their automotive services, Crossways Cars also provides financial services and manufacturing and fabrication. They are dedicated to providing quality services to their customers and are a trusted name in the industry.
Introduction to Crossways Cars
Crossways Cars is a unique car dealership located in Dartford, England. With a rich history spanning several decades, this company has established itself as one of the premier auto brokers in the United Kingdom. What sets Crossways Cars apart from other dealerships is their commitment to providing excellent customer service and personalized attention to each of their clients.Services & Products
Crossways Cars offers a wide range of services to their customers. From buying and selling cars to car servicing and tag agencies, this company has something for everyone. They are also an authorized dealer of Ds Automobiles and Opel, and they specialize in race car sales. Whether you are looking for a new or used car, Crossways Cars has the expertise to help you find the perfect vehicle.Location
Located in the City Arms House on London Road, Crossways Cars is situated in a bustling area of Dartford. The surrounding neighborhood is home to many other businesses, including shops, restaurants, and financial services. The area is easily accessible by public transportation, with the nearest bus stop only a few minutes' walk away. The three closest public transportation options are the Dartford Train Station (1.5 miles away), the Dartford Bus Station (0.8 miles away), and the Crossways Business Park Bus Stop (0.2 miles away).Benefits
Customers should choose Crossways Cars because of their commitment to excellent customer service and personalized attention to each client. With a wide range of services and products available, this company has something to offer everyone. They also have a team of experienced professionals who can help you find the perfect car for your needs and budget.Good to Know
Customers should be aware that Crossways Cars specializes in race car sales, making them an excellent choice for motorsports enthusiasts. They also offer a variety of financing options, making it easy for customers to purchase their dream car.Reviews
Customers rave about Crossways Cars' excellent customer service and attention to detail. They appreciate the personalized attention they receive and the wide range of services and products available. Overall, customers highly recommend Crossways Cars for all of your car buying and servicing needs.FAQ
What kind of parts do you use for car servicing?
At Crossways Cars, we use high-quality parts for car servicing to ensure the safety and longevity of your vehicle. We source our parts from reputable suppliers and ensure that they meet all necessary standards.What financing options are available for purchasing an Opel car?
We offer a range of financing options for purchasing an Opel car, including loans and leasing. Our finance team can work with you to find the best option for your budget and needs.Can I test drive an Opel car before making a purchase?
Yes, we offer test drives for all of our Opel cars. We want you to feel confident in your decision to purchase an Opel, and a test drive is a great way to experience the car firsthand.What is your process for handling disputes or issues that may arise during the transaction?
At Crossways Cars, we pride ourselves on providing excellent customer service. If any issues or disputes arise during the transaction, we will work with you to resolve them in a fair and timely manner. Our goal is to ensure that you are completely satisfied with your purchase.What safety features are included in your cars?
Opel cars come equipped with a range of safety features, including airbags, anti-lock brakes, traction control, and stability control. Additionally, many Opel models have advanced safety features such as lane departure warning and forward collision warning. We are committed to providing our customers with safe and reliable vehicles.Reviews
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Nick
Don't go anywhere near this lot. Put a deposit down to hold a car that turned out to have had a really poorly repaired back end shunt and had to take them to court to get the deposit back
28-04-2023
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Rod Sin
I would like to share my experiences with crossways in london rd . I have purchases a 13500 car . I was told it is in good working order ,full mot,full service and any issue they will help as much as they can . After just one month driving the engine light came on and engine made rattling noises . Going back to crossway i was ensured that nothing was wrong and it was just a sensor issue . Soon after this issue i started to receive penalty charges for the car i part exchange . Crossways told me on day of car exchange they do the logbook change online and i trusted them .after calling the dvla and they confirmed that the car is still on my name . Of course i went to crossways and question them they got all aggressive and not willing to talk with me . From that day on they told me they are not willing to help me with my new car and kicked me off the property ! 4 month into the new car the car broke down and is not fixable! Not only i lost a lot of money ,i lost trust. It makes me feel sad as im left with debt no vehicle and my job as i used the car for living … so moral of my story is not to trust this company at all.I haven't finished there either as seeking legal advice now.
26-03-2023
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Golnaz Nafisirad
Absolutely terrible experience! I wish i would have read the reviews before buying a car there ! Not safe place to go as a single woman ! Do not trust them ! Im absolutely happy to provided evidence how corrupt they are ! Who ever wanna deal with them see me first !! All shops down the rd are aware what people they are ! Just ask around or easy contact me !
26-03-2023
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Tom Wright
Recently bought a car from Frankie. I could not have asked for a better experience. He contacted me very quickly after I made an enquiry and went through all the options he had for me. When I went to see the car he explained everything fully and was very transparent. He also phoned me when the car was ready early so I could pick it up and he has organised for a new key to be cut and is going to reimburse me for petrol. Never had a better experience when buying a car and would highly recommended Frankie to everyone.
26-02-2023
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Craig Phillips
Experience whilst buying the car was pleasant, experience after buying the car was awful. They've not correctly processed the sale of the car with the DVLA meaning it isn't registered correctly and the DVLA have now informed me I will have to pay fees to rectify. Before I spoke to the DVLA I first called up Crossways to try and understand why my logbook hadn't come through and Gary was only interested in telling me everything is always done correctly without asking for the details of the car we were talking about. To put this in context, the warranty, details of which I was told would arrive the day after purchase, never did. When I pointed out that the transaction didn't seem complete on their side (they hadn't bothered to sign the e-sign either) Gary told me "that doesn't matter" and then hung up the phone. Not the experience you expect when you pay the sums of money this dealership sells cars for. The DVLA also tell me I need to carefully explain what has happened when fixing the error because if I don't fully explain the facts the 12 months tax I bought on top of the purchase price will be refunded back to Crossways because their admin error means the car is still showing as being motor trade. They've told me I could consider going to Trading Standards but who has time for that? Frankie was great during the purchase but the staff need customer service training and they need to make sure they pay more attention to the admin so customers aren't inconvenienced down the line, and they get what has been paid for. My experience after the cash was handed over means sadly I wouldn't use them again - hence the 1 star review.
26-02-2023
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Josh James
26-12-2022
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Josh James
26-12-2022
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Gal Grant
Crossways purchased a car from me, paid the price they stated before seeing the car, transaction was smooth and perfect and even made sure I got home once I had dropped the motor off. 5 star service....
26-12-2022
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Felicia Nelson
Found what I was looking for to do the job
26-05-2022
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Elliott Brittain
Wish I never bought a car from them. Full of lies, car was delivered with faults and was ignored until I got the finance company involved. Car was nearly £20k… so far in a month we have spent £1.4K (£1k of our own money) sorting the car out and yet it still needs work. I would stay clear of this garage.
26-05-2022
