Crosswater UK
Crosswater UK is a company based in Dartford, England. They specialize in exporting natural stone, and also have shower door shops. Their expertise in materials and chemicals makes them a reliable source for building and construction needs.
Introduction to Crosswater UK
Crosswater UK is a company that specializes in providing high-quality bathroom fixtures and fittings. Founded in 1998, the company has been in the industry for over two decades and has established itself as one of the leading natural stone exporters in the UK. The company is committed to delivering innovative and stylish products that meet the changing needs of the customers. What makes Crosswater UK unique is its focus on quality, design, and affordability.Services & Products
Crosswater UK offers a wide range of services and products to its customers. They specialize in shower door shops and provide a range of bathroom fixtures and fittings, including showers, taps, and accessories. They also offer a range of materials and chemicals that are used in the building and construction industry. Customers can expect to find a variety of styles and designs to suit their needs and budget.Location
Crosswater UK is located in Lake View House, Rennie Dr, Dartford DA1 5FU, United Kingdom. The area is primarily an industrial estate, and customers can expect to find a range of businesses in the area, including warehouses, factories, and offices. The location is easily accessible by public transportation, with the nearest bus stop being just a few minutes' walk away. The three closest public transportation options are Dartford Station (1.5 miles), Crayford Station (1.6 miles), and Stone Crossing Station (1.7 miles).Benefits
Customers should choose Crosswater UK because of the company's commitment to quality, design, and affordability. The company offers a wide range of products that are not only stylish but also durable and long-lasting. They also have a team of experienced professionals who are always on hand to provide advice and guidance. Additionally, the company offers competitive pricing and excellent customer service.Good to know
Customers should be aware that Crosswater UK is a reputable company that has been in the industry for over two decades. They have a proven track record of delivering high-quality products and services to their customers. Additionally, the company offers a warranty on all of their products, giving customers peace of mind.Reviews
Customers have praised Crosswater UK for their excellent customer service, high-quality products, and competitive pricing. They have also commended the company for their commitment to design and innovation. Overall, customers have had a positive experience with Crosswater UK and would recommend the company to others in the market for bathroom fixtures and fittings.Amenities
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expert advice
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variety of stones
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bulk order discounts
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on-time delivery
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after-sales service
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experienced staff
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free estimate
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custom design
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delivery service
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showroom
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warranty
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discounts
FAQ
Where do you source your natural stone from?
We source our natural stone from various locations around the world, including Europe, Asia, and South America. We work with trusted suppliers who provide high-quality and ethically sourced materials.What is the quality of your natural stone?
We take pride in offering only the highest quality natural stone products. Our materials are carefully selected and inspected to ensure they meet our rigorous standards for durability, aesthetics, and sustainability.Do you offer any warranties or guarantees on your natural stone products?
Yes, we offer warranties and guarantees on all of our natural stone products. Our warranties vary depending on the specific product and its intended use, but we are committed to ensuring our customers are completely satisfied with their purchase.Are your shower doors made of tempered glass?
Yes, all of our shower doors are made of tempered glass. This type of glass is stronger and safer than traditional glass, as it is designed to break into small, harmless pieces rather than sharp shards.What is your process for installation?
Our installation process varies depending on the specific product and the customer's needs. However, we always prioritize safety, efficiency, and attention to detail. We work closely with our customers to ensure their installation is completed to their satisfaction and meets all necessary regulations and standards.Reviews
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Adam Hirkowski
Nice team work there
24-05-2023 -
Danny Runacre
05-05-2023 -
Ben Alli
Terrible. I spent a fortune buying matching mixer taps and they sell a 'matching' towel rail which is a completely different colour and customer service make me jump through hoops and then don't help. Time wasters. Go for another brand - just not worth it.
26-03-2023 -
neil cannon
26-02-2023 -
Leslie Coote
Left hanging on phone waiting with question about mixer tap, 15 minutes then cut off, your on your own with this lot
26-12-2022 -
Val Bairstow
We paid over £700 for a wash basin just over 2 years ago which has just cracked for no apparent reason. Richard Hancock, at Crosswater says it was either put in too tight or the torque has tightened over the years. Then he finishes his correspondence with, ' Have a fantastic day!' What's the short name for Richard?
26-12-2022 -
Jon Cope
Very disappointing customer service. I own two Crosswater digital showers. One of them has inexplicably packed up less than four years after purchase and installation. Crosswater has discontinued production of its digital shower range no more than 5 years after it was launched in 2017. The company is insisting that it will only honour the 5-year warranty if the product was registered upon purchase. My products were given straight to plumbers to install and I never received any of the packaging so how was I supposed to know about registering for the warranty? Crosswater is refusing to help. They will not even allow me to purchase a replacement unit as they say they are keeping any remaining stock for warranty claims. They are recommending I buy a replacement unit from a completely different manufacturer, Mira. My plumber's response "Are you serious?!". But sadly, yes I am. And now also £500+ out of pocket.
26-11-2022 -
jack of all trades A
Called to get a minor shower part replacement, spoke to jack, I have to say it was the best customer service I have received, sent the parts out no issues, polite - knowledgeable- friendly! Speedy delivery, what more could I ask for ! Well done lads- this is the example of a superior business.
26-10-2022 -
Egidijus Maričevas
26-09-2022 -
Andy G
A truly one-star company – having seen adverts and living locally decided to pop along, however, an unmanned reception with an outside intercom was answered by a person who is clearly clueless about sales – if he worked for me I would fire him. Don’t waste your time, they have no interest in prospects. NO VISITORS AT THIS LOCATION.
26-09-2022