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Social Services Organizations

Crossroads Care South East London

Crossroads Care South East London is a social services organization that operates in the public sector and society. They provide support and care services to individuals and families in need, with a focus on improving their quality of life. Their services include respite care, personal care, and practical support. Crossroads Care South East London is committed to making a positive impact on the lives of those they serve.

Introduction to Crossroads Care South East London

Crossroads Care South East London is a social services organization that was established with the purpose of providing support and assistance to individuals who are caring for their loved ones. The company was founded in the 1970s and has since expanded to serve a broader community. What sets this company apart is their commitment to providing personalized care to each individual they serve.

Services & products

Crossroads Care South East London offers a range of services to support both the carer and the person they are caring for. These services include respite care, home care, dementia care, and end-of-life care. They also offer support groups and training programs for carers. Customers can expect high-quality care and personalized attention from the trained professionals at Crossroads Care South East London.

Location

Crossroads Care South East London is located in the heart of London, in an area known for its diverse community and vibrant atmosphere. The area is home to a variety of businesses, including restaurants, shops, and cultural institutions. Customers can expect to experience a bustling and lively environment when visiting the company. The closest public transportation options are the Elephant & Castle station (0.3 miles), Borough station (0.6 miles), and London Bridge station (0.8 miles).

Benefits

Customers should choose Crossroads Care South East London because of their commitment to providing personalized care to each individual they serve. The company's trained professionals are highly skilled and experienced in providing support and assistance to carers and their loved ones. Crossroads Care South East London strives to make a positive impact on the lives of those they serve, and their dedication to this mission is evident in the quality of their services.

Good to know

Customers should be aware that Crossroads Care South East London is a non-profit organization that operates in the public sector. As such, the company is committed to providing affordable services to those in need.

Reviews

Customers have praised Crossroads Care South East London for their compassionate and attentive care. Many have commented on the high level of support they received from the company's trained professionals, and the positive impact that Crossroads Care South East London has had on their lives. Overall, customers have had a very positive experience with the company.

FAQ

What specific services do you offer and how can they benefit me or my loved ones?

We offer a range of services including respite care, personal care, and support for people with dementia and their carers. Our services can benefit you or your loved ones by providing practical and emotional support, improving quality of life, and enabling people to live independently for longer.

How do I qualify for services and what is the application process?

To qualify for our services, you or your loved one needs to have a care need that we can support with. You can contact us to discuss your needs and we will assess your eligibility. The application process involves completing an assessment form and providing relevant information such as medical history and contact details for your GP.

How do you ensure the confidentiality and privacy of my information?

We take confidentiality and privacy very seriously and have strict policies and procedures in place to protect your information. Our staff are trained in data protection and we comply with all relevant legislation. We only share information on a need-to-know basis and always seek your consent before sharing information with anyone else.

What are the fees associated with your services and are there any financial assistance programs available?

Our fees vary depending on the service and level of support required. We offer a transparent pricing structure and will provide a detailed breakdown of costs before you agree to any services. There are financial assistance programs available, such as local authority funding or direct payments, which we can help you to access.

How do I provide feedback or make a complaint about the services I receive?

We welcome feedback and take all complaints seriously. You can provide feedback or make a complaint by contacting us directly and we will investigate and respond to your concerns. We also have a formal complaints procedure that you can follow if you are not satisfied with our response.