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Pet Shops Services

Crockford Lane Pet Supplies

Crockford Lane Pet Supplies is a pet shop located in Bassingfield, England. They offer a variety of services for pets and their owners, including pet supplies and accessories. Their knowledgeable staff is dedicated to providing excellent customer service and helping pet owners find the best products for their furry friends. Crockford Lane Pet Supplies is a go-to destination for pet owners in the area.

Introduction to Crockford Lane Pet Supplies

Crockford Lane Pet Supplies is a family-owned company that has been in business for over 20 years. The company was founded with the purpose of providing top quality pet supplies to its customers at affordable prices. What sets this company apart is their focus on providing personalized service to each and every customer, ensuring that their pets' needs are met.

Services & Products

Crockford Lane Pet Supplies offers a wide range of products and services for pets. They sell everything from food and toys to grooming supplies and healthcare products. Additionally, the company offers pet grooming services, which include bathing, nail trimming, and haircuts. They also have a variety of training classes available for pet owners who want to improve their pet's behavior.

Location

Crockford Lane Pet Supplies is located in the charming area of Chineham in Basingstoke, England. The area is known for its friendly residents and abundance of small businesses. Customers can expect to find a variety of shops and restaurants in the area, as well as beautiful parks and nature reserves. For those using public transportation, the closest options are the Chineham Shopping Centre Bus Stop, located 0.1 miles away, the Chineham Library Bus Stop, located 0.2 miles away, and the Sainsbury's Superstore Bus Stop, located 0.3 miles away.

Benefits

Customers should choose Crockford Lane Pet Supplies because of the personalized service they offer. The staff is knowledgeable and friendly, and they are always willing to go the extra mile to help customers find what they need. Additionally, the prices are affordable, and the products are of the highest quality.

Good to Know

Customers should be aware that Crockford Lane Pet Supplies does not sell pets. However, they do offer advice on where to find reputable breeders and animal shelters.

Reviews

Customers rave about the excellent service they receive at Crockford Lane Pet Supplies. They appreciate the knowledgeable staff and the wide range of high-quality products available. Many customers also praise the grooming services, stating that their pets always look and feel great after a visit to the salon.

Amenities

  • amenity
    grooming
  • amenity
    supplies
  • amenity
    toys
  • amenity
    treats
  • amenity
    food
  • amenity
    accessories
  • amenity
    delivery
  • amenity
    pickup

FAQ

What types of pets do you sell or specialize in?

At Crockford Lane Pet Supplies, we sell a wide variety of pets including dogs, cats, birds, fish, small animals, and reptiles. We specialize in providing our customers with healthy and happy pets that are well-socialized and come from reputable breeders.

Do you provide pet grooming services, and if so, what services are included?

Yes, we offer pet grooming services for dogs and cats. Our services include bathing, brushing, haircuts, nail trimming, ear cleaning, and gland expression. We use only high-quality grooming products and our experienced groomers provide individualized care for each pet.

What are your policies on returning or exchanging pets or pet products?

At Crockford Lane Pet Supplies, we have a strict no-return policy on pets. We want to make sure that each pet is going to a loving and permanent home. However, if you have any issues with a pet product, we will gladly accept returns within 30 days of purchase with a valid receipt.

Can you provide references or reviews from previous customers?

Absolutely! We take pride in our excellent customer service and satisfied customers. You can find reviews and testimonials on our website, as well as on our social media pages.

Do you offer any loyalty or rewards programs for repeat customers?

Yes, we offer a loyalty program for our repeat customers. For every £10 spent in-store, customers receive one loyalty stamp. Once they reach 10 stamps, they receive a £10 voucher to use towards their next purchase. It's our way of saying thank you for choosing Crockford Lane Pet Supplies as your go-to pet store.

Reviews

  • Lisa Farrant

    Very expensive, not many products. The assistant very unhelpful. I asked him for advice about dog chews because my dog is an aggressive chewer. He just grunted and said I don't know. Terrible customer service.

    18-06-2022
  • Nigel Saunders

    18-06-2022
  • Christine Hooper

    This is where we buy softener salt, 10 packs a time. A most obliging couple, they will load up your car for you. A bit of a run from Reading but combined with a visit to Museum or the Vyne makes a nice change.

    18-06-2021
  • Glenn Walton

    18-06-2021
  • Robert Lee

    Excellent service as always.

    18-06-2021
  • Elaine Campbell

    Excellent customer service. Very knowledgeable and always friendly and willing to help

    18-06-2021
  • Tanith Wheeler

    18-06-2020
  • Ann Emery

    Very friendly staff and helpful. I go there for pet supplies and my block salt. They always load the salt onto or into your vehicle. Always helpful

    18-06-2020
  • Louise Price

    I was able to get the fish food i was after for the pond

    18-06-2020
  • Sue Hughes

    Always friendly and helpful. Always get my rabbit supplies there

    18-06-2019