Crestar Healthcare Ltd
Crestar Healthcare Ltd is a healthcare and medicine company located in West Bromwich, England. They specialize in providing services for nurses' agencies and care agencies.
Introduction to Crestar Healthcare Ltd
Crestar Healthcare Ltd is a healthcare and medicine company located in West Bromwich, England. The company has been providing its services for several years and has built a reputation for quality and excellence. Crestar Healthcare Ltd is unique in that it specializes in Nurses' Agencies & Care Agencies, providing personalized care for each of its clients.Services & Products
Crestar Healthcare Ltd offers a range of services, including personal care, palliative care, and respite care. The company is committed to improving the lives of its clients and providing them with the highest level of care possible. Customers can also expect to receive excellent customer service from the highly trained staff.Location
Crestar Healthcare Ltd is located in Grenville House, New Swan Ln, in West Bromwich, England. The area is bustling with various businesses, including shops, restaurants, and cafes. Customers can expect to experience a vibrant and lively environment when visiting the area. The company is conveniently located near public transportation options, including the West Bromwich Bus Station, West Bromwich Central Tram Stop, and Sandwell & Dudley Train Station.Benefits
Customers should choose Crestar Healthcare Ltd because of its commitment to providing personalized care to each client. The company has a team of highly trained staff who are passionate about improving the lives of their clients. Each client is treated with the utmost respect and given the care they need to live a comfortable and fulfilling life.Good to know
Customers should be aware that Crestar Healthcare Ltd only offers Nurses' Agencies & Care Agencies services. The company does not provide other healthcare services or products.Reviews
Customers have left positive reviews of Crestar Healthcare Ltd, praising the company for its personalized care and excellent customer service. Clients have reported feeling well taken care of and appreciated the compassion and dedication of the staff.Amenities
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home visits -
respite care
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companionship
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care planning
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medication administration
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personal care
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mobility assistance
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domestic assistance
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shopping assistance
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meal preparation
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social support
FAQ
What types of services do you offer, and what is the quality of care provided by your agency?
We offer a range of healthcare services such as personal care, nursing care, companionship, and respite care. Our agency provides high-quality care that is tailored to each client's needs. We prioritize the safety, comfort, and well-being of our clients, and our team of professionals is dedicated to providing compassionate and reliable care.How do you select and train your healthcare professionals, and what qualifications and experience do they have?
We have a rigorous recruitment process that includes background checks, interviews, and reference checks. Our healthcare professionals are highly qualified and experienced, with relevant certifications and licenses. We provide ongoing training and development to ensure that our team is up-to-date with the latest healthcare practices and techniques.What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?
We take the time to understand our clients' needs and preferences, and we carefully match them with a caregiver who is best suited for their requirements. We consider factors such as skills, experience, personality, and availability. Our agency values trust, and we ensure that our caregivers are respectful, trustworthy, and compassionate.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
Our pricing structure is transparent, and we provide a clear breakdown of our fees. We offer competitive rates that reflect the quality of care provided by our agency. There are no hidden fees or costs, and we are upfront about any additional charges that may apply.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
We have a dedicated team that is available 24/7 to handle any complaints, issues, or emergencies. We take all concerns seriously and work to resolve them promptly and effectively. Our agency provides ongoing support to our clients and their families, and we ensure that their needs are met at all times.Reviews
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Joanna Wilkins
Worse company ever staff haven't git a clue about care and the receptionist isn't old enough to leave school so rude unprofessional has no clue about care absolute joke, you do get the odd career who is brilliant but they employ anyone and kids who don't give a dam about anything.
26-11-2022
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Rachiie
Cowboy company that withholds wages from staff.
26-07-2022
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Kelvin Zimunya
It was a pleasure working with Crestar. Their team constantly showed dedication, care and courtesy conducting their work.
26-05-2022
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Halima Abdulhakim
I agree with the reviews for this company. A disgraceful company that treat their service users with no care at all. One of the careers berated my grandmother in Urdu (her language) and refused to feed her for evening call. When I tried to speak to the receptionist about it they hanged up and yelled at me for “complaining”. I really recommend everyone to “STAY AWAY”! The entire company is ran by 2 receptionist who know nothing about care and even encourage their careers To NOT do their jobs at all. Please stay Away , if there was a negative rating I would give it.. me and my family are better of having left, I hope CrestStar is investigated for neglect and abuse of clients!
26-05-2022
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Rahma Osman
This company is the most unprofessional company I have ever encountered. A receptionist runs the company on the daily basis. They treat the elderly clients horribly and don’t pay there employees completely and if it was possible I would have given them 0 starts. This company is absolutely disgraceful and I would definitely recommend to stay away.
26-05-2022
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Louise Cross
26-05-2019
