Helplines

Creative Support

Creative Support is a UK-based company that specializes in providing helplines and support services to the public sector and society. With a focus on delivering high-quality assistance to those in need, Creative Support has become a trusted partner for organizations across the country. Their commitment to excellence and dedication to helping others has earned them a reputation as one of the leading providers of support services in the UK.

Introduction to Creative Support

Creative Support is a UK-based company that was established in 1990. Their main purpose is to provide person-centred and high-quality services to individuals with mental health needs, learning disabilities, and other complex needs. What makes this company unique is its focus on community-based support, which aims to promote independence and social inclusion for its service users.

Services & Products

Creative Support offers a range of services, including supported living, residential care, community support, and day services. They also provide helplines for individuals who need immediate assistance. Customers can expect to receive individually tailored support plans that meet their specific needs and preferences.

Location

Creative Support is located in Cannock, a town in Staffordshire, England. The area is known for its industrial heritage and has a mix of businesses, including retail stores, restaurants, and offices. Customers can expect to experience a friendly and welcoming community. The three closest public transportation options are Cannock Railway Station (0.7 miles), Cannock Bus Station (0.3 miles), and Cannock Chase Hospital Bus Stop (0.4 miles).

Benefits

Customers should choose Creative Support because of their person-centred approach and commitment to promoting independence and social inclusion. They have a team of highly trained and experienced staff who are dedicated to providing the best possible care and support for their service users.

Good to Know

Customers should be aware that Creative Support operates in the public sector and society. This means that their services are funded by the government, and they work closely with other organisations and agencies to provide the best possible support for their service users.

Reviews

Customers have praised Creative Support for their friendly and supportive staff, high-quality services, and person-centred approach. They have also commended them for their commitment to promoting independence and social inclusion for their service users.

Amenities

professional advice
online support
email support
trained staff
reliable service
confidential service
compassionate service
non-judgmental service
supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services for various issues such as mental health, disability, and housing support.

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7 for those who need assistance outside of regular business hours.

What is the average wait time for callers to speak with a representative?

Our average wait time for callers to speak with a representative is typically under 5 minutes.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are trained and experienced in handling various types of issues and are equipped to provide appropriate support and guidance.

How do you ensure caller confidentiality and privacy?

We ensure caller confidentiality and privacy by adhering to strict data protection policies and training our representatives to handle sensitive information with the utmost care and discretion.