Creams Cafe Rochester
Creams Cafe Rochester is a UK-based company that specializes in providing a range of services to customers. Their offerings include cafes and coffee shops, halal restaurants, ice cream equipment suppliers, restaurants, bars and pubs, and machinery and equipment. With a focus on quality and customer satisfaction, Creams Cafe Rochester is committed to delivering exceptional products and services to their clients.
Introduction to Creams Cafe Rochester
Creams Cafe Rochester is a unique cafe that was founded with the purpose of providing customers with a delightful experience of indulging in delicious desserts and beverages. The company prides itself on its history of delivering quality and exceptional service to its clients. The cafe is a popular destination for those who have a sweet tooth and are looking for an enjoyable experience.Services & products
The cafe offers a variety of services and products that cater to different preferences. Customers can indulge in delicious desserts such as waffles, crepes, cakes, and ice cream. The cafe also serves a range of beverages, including coffee, milkshakes, and smoothies. Additionally, Creams Cafe Rochester is a halal restaurant, making it an ideal destination for those who are looking for halal food options.Location
Creams Cafe Rochester is located in the vibrant area of Rock, in Rochester, England. The area is known for its bustling atmosphere and diverse range of businesses, including restaurants, bars, and pubs. Customers can expect to experience a lively and lively environment when they visit the cafe. The closest public transportation options to the cafe are the Strood Railway Station, which is 1.5 miles away, the Higham Railway Station, which is 1.6 miles away, and the Rochester Railway Station, which is 2.2 miles away.Benefits
Customers should choose Creams Cafe Rochester for its exceptional service, high-quality food, and unique atmosphere. The company takes pride in delivering an experience that is unforgettable and enjoyable for its customers. Additionally, the cafe is a halal restaurant, making it accessible to a wider audience.Good to know
Customers should be aware that Creams Cafe Rochester is also an ice cream equipment supplier and offers a range of machinery and equipment for those who are looking to start an ice cream business.Reviews
Customers have praised Creams Cafe Rochester for its delicious desserts, exceptional service, and unique atmosphere. Many customers have stated that the cafe is a must-visit destination for those who are looking for a sweet treat or a halal meal.FAQ
What types of ice cream equipment do you supply?
We supply various types of ice cream equipment, including soft serve machines, gelato machines, and frozen yogurt machines.Do you offer installation and maintenance services for the equipment?
Yes, we offer installation and maintenance services for all of the ice cream equipment we supply.Are your baked goods made in-house or sourced from a supplier?
All of our baked goods are made in-house, using only the freshest and highest quality ingredients.Do you use separate cooking utensils and equipment for halal dishes?
Yes, we have separate cooking utensils and equipment for preparing halal dishes to ensure there is no cross-contamination with non-halal ingredients.What is the warranty for your ice cream equipment and what does it cover?
Our ice cream equipment comes with a standard warranty of one year, which covers any defects in materials or workmanship. We also offer extended warranties for an additional fee.Reviews
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Boyan Boyanov
Worst service....can spent more than 30 min in waiting for your order
04-06-2023
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Chris Chaplin
They don't open at 11 on Saturday. The opening hours on the door says otherwise.
18-05-2023
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M Chops
18-04-2023
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Vikkie Adams
I am so disappointed with my visit to Cremes at Medway Valley today. It is easter break for school children so you'd expect it to busy, which makes it even more ridiculous for the service, or rather lack of today. Slushy machine not on and no slushys available, hot drink machine out of order, cuttlery filthy dirty, table sticky and unclean, the menus are disgusting to touch, dirty, sticky and not nice looking at all. There were 3 of us and we ordered 2 drinks, a fanta and a fruit shoot, (I wanted a hot drink), a sundae, a cookie dough and a waffle. First the ice cream comes out after 5minutes wait, 10minutes later the cookie dough, 15minutes later the waffle. The drinks didnt arrive at all. The staff were awful, miserable faces, one member wearing a hair net but her hair was still down and not in the net, one behind the till eating a banana like a camel (no break room?!). All in all Cremes has been a HUGE disappointment and complete waste of money and time. So many issues need addressing in the place.
18-04-2023
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Liam Stone
Food was great and same old creams. Good food with quick service. From the outside it looked shut so would advise doing something with the window film or tint as no doubt will be losing business to people driving past thinking it’s closed. Always find the floors to need a really good clean!
18-04-2023
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Gordon Ullah
Beyond the branding that is obviously appealing to the youngsters, you have overpriced sweet treats served by kids who probably receive no training. Visited 01/04/23 for my daughter's birthday and first of all the table seemed to have been wiped with some produce but not dried so the menus were then wet. A bunch of us wanted teas and coffees, but no hot drinks were available. Some cold drinks were ordered, but the staff forgot to serve them so we had to go and ask for them. Half way through eating the scantily layered and fairly tasteless waffle I had ordered, the fire alarm went off. The staff made no attempt to evacuate anyone, but also didn't know how to reset the alarm. So we had to finish our food and drinks in the company of the loud two tone noise. Definitely a place to avoid. Such a shame as Creams once had a good reputation, but this is what happens with franchise models where the owners leech off of a good name.
18-04-2023
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Gareth stevens
no wonder its got a 2.9 rating, went to collect an order, took me 10 mins to get there, empty restaurant but still told 5 mins to wait. Slow service, avoid. Its always a long que of traffic leaving to get into strood anyway, time wasters.
18-04-2023
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Toni Geiss
Visited creams Rochester poor service wasn’t greeted by the 10 or more members of staff in the restaurant seated ourself wasn’t given any menus, when food was brought to the table member of staff would lean over food already given to give others there’s, wasn’t given any cutlery or wasn’t told where to get the cutlery from when asked I was just told up there on the counter and to get it myself, no food check back, tables was dirty, people behind counter with long hair down out the hair net, and no services with a smile and the heating was right up to hot
18-04-2023
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Steve Bishopp
No one making/handling food was wearing head nets. Saw one employee remove baseball cap, run hands through his hair and handled food without washing first. Got the dessert remade but still found hair in one of the other waffles. Said staff member accused wife of being a liar when she complained to manager. We will not be returning and would not recommend to anyone else.
18-04-2023
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Peter Morgan
We went for my daughters 13 birthday, it was a massive disappointment. The shop is really tired, as are the staff. The service was bare minimum and lack lustre, was shockingly poor. The deserts which are meant to be an occasional calorific treat, overflowing with filling to reflect their high cost were dry and made with cheap ingredients by people with no passion for what they do. In summary a long wait for expensive below par deserts, in a tired setting. Avoid.
18-03-2023
