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Computer Repairs

CRalph Computer Help

CRalph Computer Help is a company based in Maidstone, England that specializes in computer repairs and hardware and software services. They provide expert assistance to individuals and businesses alike, ensuring that their clients' computer systems are running smoothly and efficiently. With their extensive knowledge and experience in the field, CRalph Computer Help is dedicated to providing top-notch service and support to their customers.

Introduction to CRalph Computer Help

CRalph Computer Help is a computer repair company located in Maidstone, England. The company was founded in 2010 by Charles Ralph, a computer enthusiast who wanted to share his knowledge and expertise with others. CRalph Computer Help is unique in that they offer personalized and affordable computer repair services to both individuals and businesses.

Services & products

CRalph Computer Help offers a variety of services, including computer repairs, hardware upgrades, software installations, and virus removal. They also sell computer hardware and software, including laptops, desktops, and accessories. Their services are available both in-store and on-site, depending on the customer's needs.

Location

CRalph Computer Help is located in the Woodlands area of Coxheath, which is a quiet and residential neighborhood. The area is known for its beautiful parks and gardens, and there are several small businesses nearby, including a convenience store and a cafe. The nearest public transportation options are the Coxheath bus stop (0.2 miles), the Heath Road bus stop (0.5 miles), and the Maidstone East train station (2.4 miles).

Benefits

Customers should choose CRalph Computer Help because of their personalized and affordable services. Unlike other computer repair companies, they take the time to understand each customer's unique needs and provide tailored solutions. They also offer competitive pricing and a satisfaction guarantee.

Good to know

Customers should be aware that CRalph Computer Help only uses high-quality parts and software, and they do not cut corners when it comes to repairs. They also prioritize customer privacy and security, and they take measures to protect sensitive data during repairs.

Reviews

Customers rave about the excellent service they receive at CRalph Computer Help. They appreciate the knowledgeable and friendly staff, as well as the quick turnaround times for repairs. Many customers also mention the affordable pricing and the high-quality parts used in repairs. Overall, customers highly recommend CRalph Computer Help for all computer repair needs.

Amenities

  • amenity
    printer setup
  • amenity
    data backup
  • amenity
    virus removal
  • amenity
    hardware replacement
  • amenity
    software installation
  • amenity
    technical support
  • amenity
    network setup
  • amenity
    onsite service
  • amenity
    remote service

FAQ

What types of computer issues does your company specialize in repairing?

We specialize in repairing various computer issues, including hardware and software problems, virus removal, data recovery, and network troubleshooting.

Do you provide on-site repairs or do I need to bring my computer to your location?

We offer both on-site repairs and remote support services depending on the nature of the problem and the client's preference. For on-site repairs, our technicians will come to your location to diagnose and fix the problem. For remote support, we use secure software to access your computer remotely and fix the issue.

What is your turnaround time for computer repairs?

Our turnaround time for computer repairs depends on the complexity of the problem and the availability of replacement parts if needed. Typically, we aim to complete repairs within 24-48 hours. We will provide you with a more accurate estimate once we have assessed your computer.

Do you offer any kind of warranty or guarantee on your repair work?

Yes, we offer a 30-day warranty on all our repair work. If the same problem occurs within 30 days of the repair, we will fix it at no extra cost to you.

What are your rates for diagnostic work and repairs?

Our rates for diagnostic work and repairs vary depending on the nature of the problem and the extent of the repair required. We offer competitive pricing and will provide you with a detailed quote before proceeding with any work. We do not charge for diagnostic work if you decide not to proceed with the repair.

Reviews

  • Hollie Apps

    very helpful even just over the phone. lovely guy! would definitely recommend for any problems at all. thanks

    21-05-2023
  • Elaine Webb

    What an amazing guy. Was running late but let us know. So polite and so patient. If you have a problem you need this guy. Can’t recommend enough.

    26-01-2023
  • Chris Norris

    Callum has a very positive and confident approach and gets the job done. His concern and willingness to follow up If need be is reassuring.

    26-11-2022
  • hyjinx001

    Excellent job, nice friendly guy, would definitely use again.

    26-10-2022
  • Andy Fisher

    Positive: Professionalism, Quality, Responsiveness, Value

    26-05-2021
  • J A

    Positive: Quality

    26-05-2021
  • Helena Burton- Jones

    Positive: Professionalism, Quality, Responsiveness, Value

    26-05-2021
  • Andrew KB

    I highly recommend you get in touch with Callum if you're having any sort of trouble with your computer. He's very professional, knowledgeable and extremely helpful. He went to extra lengths to help fix the issues we had. If I need help again I won't hesitate calling him.

    26-05-2020
  • alison brixton

    What a fab service. Prompt, pleasant, professional, knowledgable, great price and speedy service. Thank you so much

    26-05-2019
  • Marion Harvey

    Callum corrected a problem with our laptop. It had already been into another computer shop for diagnosis and repair. He found the problem was something they missed. Rapid diagnosis and correction. We were so pleased with the outcome we passed some other work his way that was sorted very efficiently. Very nice, personable, young man. We would recommend him without hesitation. Marion Harvey

    26-05-2019