Craft House Coffee
Craft House Coffee is a company based in Haywards Heath, England, that specializes in providing high-quality coffee products. They are known for their expertise in coffee roasting, and they also supply coffee machines and offer wholesale services. Craft House Coffee is committed to providing their customers with the best possible coffee experience, and they are a trusted name in the food and beverage industry.
Introduction to Craft House Coffee
Craft House Coffee is a UK-based company that was established with the aim of providing high-quality coffee products to its customers. The company was founded by a group of passionate coffee enthusiasts who wanted to bring a unique and personalized coffee experience to everyone. Craft House Coffee is unique because they roast and blend their coffee in-house, ensuring that their customers get the freshest and most delicious coffee possible.Services & Products
Craft House Coffee offers a wide range of coffee products and services, including coffee beans, ground coffee, coffee machines, and accessories. The company also provides coffee roasting and wholesale services, making it an ideal choice for coffee shops and restaurants that want to offer their customers the best coffee experience possible.Location
Craft House Coffee is located in Wivelsfield Green, a picturesque village in Haywards Heath, England. The area is known for its beautiful countryside, and visitors can expect to find a variety of small businesses and shops in the area. Public transportation options include the Wivelsfield train station, which is located just 1.5 miles away from the company's location, as well as several bus stops in the surrounding area.Benefits
There are several reasons why customers should choose Craft House Coffee over other coffee suppliers. Firstly, the company is committed to providing the freshest and most delicious coffee products possible, thanks to their in-house roasting and blending process. Secondly, they offer a wide range of products and services, making it easy for customers to find everything they need in one place. Finally, the company is dedicated to providing excellent customer service, ensuring that their customers have a positive experience every time they shop with them.Good to Know
Customers should be aware that Craft House Coffee takes great care to ensure that their products are of the highest quality possible. As a result, they may not always have all products in stock, as they prefer to wait until the coffee has been freshly roasted before selling it.Reviews
Customers have raved about the quality of Craft House Coffee's products, praising the company for their attention to detail and dedication to providing the freshest coffee possible. Many customers have also noted the excellent customer service provided by the company, making it clear that Craft House Coffee is a company that truly cares about their customers.FAQ
What types of roasts do you offer and how are they different?
We offer light, medium, and dark roasts. Our light roast is a bright and acidic coffee, our medium roast is more balanced with a smooth finish, and our dark roast is bold and full-bodied. Each roast offers a unique flavor profile based on the origin of the beans and the roasting process.Can you provide information on the flavor profile of your various roasts?
Our light roast has a fruity and floral flavor with a high acidity. Our medium roast has a balance of sweetness and acidity with notes of chocolate and nut. Our dark roast is bold with a smoky and bittersweet flavor. However, the flavor profile can vary based on the origin of the beans and the brewing method.What is the minimum order quantity for wholesale coffee purchases?
Our minimum order quantity for wholesale coffee purchases is 5 kg.What is your pricing structure for wholesale and retail customers?
Our pricing structure varies based on the quantity ordered and the type of customer. We offer competitive pricing for both wholesale and retail customers. Please contact us for a quote.What is your return policy for damaged or unsatisfactory coffee orders?
We strive to provide the highest quality coffee and customer satisfaction. If you receive a damaged or unsatisfactory coffee order, please contact us within 7 days of receipt. We will either replace the order or provide a refund.Reviews
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marilyn petridean
crafty, crafty, I live in Clapton, Hackney, have worked years for Monmouth coffee many years ago and want to extend my buying habits! I have tried my super local bakers roast, but it ain't no good. which roast is on the nutty side? m
26-04-2023
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Douglas Wilcox
Walked to this cafe across Ditchling Common.Nice seating in the shade,excellent coffee and the best donuts I have tasted in years.
26-08-2022
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Jackie Thomas
Great coffee. Really lovely staff and sooooo dog friendly
26-08-2022
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Thomas Osborne
Always the best coffee! cant be beat!
26-07-2022
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David Taylor
Fantastic coffee, lovely people, great place to stop when cycling đ
26-06-2022
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Steven Fry
Great freshly roasted coffee delivered promptly. Quick and efficient resolution when they had a shipping mixup (Jamesđ)
26-05-2022
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Sue Bridgman
Friendly staff and lots of dog treats! Forgot to add the yummy doughnuts on the last weekend of the month.
26-05-2022
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K Fitz
26-05-2022
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D C
Our recent delivery of Brazil - Sitio Cachoeirinha coffee beans was highly roasted rather than the medium roast it should have been. After ignoring my first email I was asked to send a sample back at my own expense for them to taste test it. Their response after testing it was: âwe donât have a dark roast option for this so not really sure whatâs happeningâ and that I could try and adjust the grinding or dosing. I have had this coffee from them a number of times and it has always been medium roasted not the dark roast that they have sent me. My guess is that they either sent me the wrong coffee or it was left in the roaster far too long. Denying that there is a problem is not the way to deal with long standing and loyal customers. We have supported this business over several years including during 2 years of Covid restrictions as it used to be a company local to us when it was based in Partridge Green. This was despite receiving 2 separate batches of Colombian El Muro from them containing a piece of grit one of which broke my coffee grinder (they did refund that time). So very disappointed with their poor customer care.
26-05-2022
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Ed Munn
Best coffee in Burgess Hill (and possibly Sussex!)
26-05-2022
