Crack & Smash
Crack & Smash is a London-based company that specializes in camera repair services and electronics. With a team of skilled technicians, they provide high-quality repairs for a variety of camera brands and models. Their expertise also extends to repairing various electronic devices. The company is committed to providing excellent customer service and ensuring that their clients' devices are restored to their optimal performance.
Introduction to Crack & Smash
Crack & Smash is a London-based company that specializes in repairing electronics, particularly cameras. The company was founded in 2010 by a group of tech enthusiasts who saw the need for reliable and affordable repair services in the city. The team at Crack & Smash is passionate about technology and strives to provide the best possible service to their customers. What sets this company apart is their expertise in camera repair, which is a niche service that is hard to come by in the industry.Services & Products
Crack & Smash offers a range of services to their customers, including camera repair, phone and tablet repair, and computer repair. They also sell a selection of electronics accessories such as chargers, batteries, and cases. The company uses high-quality parts and state-of-the-art equipment to ensure that all repairs are carried out to the highest standard.Location
Crack & Smash is located at 239 Walworth Rd, London SE17 1RL in the heart of London. The area is known for its diverse community and vibrant atmosphere. Customers can expect to find a range of businesses in the area, including shops, cafes, and restaurants. The company is conveniently located near several public transportation options, including the Elephant & Castle tube station (0.5 miles), the Kennington tube station (0.6 miles), and the Walworth Road bus stop (0.1 miles).Benefits
Customers should choose Crack & Smash because of their expertise in camera repair and commitment to providing excellent customer service. The company offers competitive prices and a quick turnaround time for repairs. Their team of experienced technicians is dedicated to ensuring that all repairs are carried out to the highest standard.Good to Know
Customers should be aware that Crack & Smash only accepts cash payments for their services. Additionally, the company does not offer a warranty on their repairs.Reviews
Customers have praised Crack & Smash for their fast and reliable repair services. Many have commented on the expertise of the technicians and the quality of the repairs. Some customers have noted that the company's prices are higher than other repair shops in the area, but they are willing to pay more for the quality of service they receive.Amenities
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pick-up service
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drop-off service
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parts replacement
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warranty service
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certified technician
FAQ
What types of cameras do you repair?
We repair all types of cameras, including digital, film, mirrorless, and DSLR.How long does the repair process usually take?
The repair process can vary depending on the extent of the damage, but we typically aim to complete repairs within a week.Are your repair technicians certified or trained?
Yes, all of our repair technicians are certified and have undergone extensive training to ensure high-quality repairs.What kind of warranty do you offer on repairs?
We offer a 90-day warranty on all repairs, which covers any issues that may arise as a result of the repair work we have performed.Do you offer any additional services, such as cleaning or maintenance?
Yes, we offer additional services such as camera cleaning and maintenance, as well as sensor cleaning for DSLR cameras. Please contact us for more information.Reviews
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Lukasz Rutkowski
Ufff.... What an experience it has been.... Completely unprofessional, unfriendly staff... I'm not sure if they know anything about phone repairs, prices are okay yet you getting job half done, or worse! My speaker stopped to work after 3 days of using my "newly fixed screen" (!?), lots of nasty glue around the battery, charging ports etc... Screen is smaller than original (staff expleined that "all spare screens are smaller"- Pros 🤣) and colours much different, into the worse side of course. After trying to complain to them about all that, they simply said they can't do nothing about it, that I've smashed my phone again and simply refused to take responsibility for their poor quality job. It's like chef would serve you cold, old burger and refused to cook you next one. Terrible, they should focus on selling those vapes juices as the shop is full of it.
26-04-2023 -
Naira Yasmeen
So I brought my almost dead phone to them and I got it back like a new one To be honest I liked the service The others shops couldn’t help me with my mobile but crack and smash manager did it And the staff was so humble with me Will recommend others surely And come back to buy more stuffs from here ❤️
26-04-2023 -
Beata R
Hello,if I can I WILL GIVE 0 STARS !!! I can't give any stars for this service, this was the worst experience. The owner should repair my son's phone, don't done the job and when come back with complaints and when I asked him to fix it he asked about additional fee. He tried to put blame on us. He didn't take the responsibility and still don't fixed the phone. We paid £65 and he wants another £25 for fix his work. In the pictures you can see glue all over the phone, screen to short, glue over the screen (the black line- effect of the glue in new screens) First time I don't give any stars on my many reviews. Beata
26-04-2023 -
Saffron Alsini
Shocking repair, please take your electronics somewhere else and don’t trust these crooks! Zero customer service and zero care.
26-03-2023 -
Molly j
Had a really bad experience with this shop - would highly recommend you avoid and take your business to a shop that is competent. Brought a phone in to have the screen repaired. Received the phone as they were closing, later realising that there were white blotches within the screen and a big brown line that has continued to grow across the screen over the coming days, this brown line is still growing everyday. There is glue all around the screen and the work carried out is totally shody. A few days later, brought to phone back to the shop to ask for it to be repaired correctly - the shop basically refuses to take any responsibility what so ever. The man said he could only fix the white blotches but not the whole job because he’s not under his suppliers warranty?! Blamed the brown line on me In the end he laughed at us and refused to replace the screen and do the job properly unless we buy another screen for him to fit? SERIOUSLY?! £65 for nothing! AVOID AVOID AVOID
26-03-2023 -
Frances Smith
With a little encouragement, Crack and Smash staff were kind enough to provide a quote for repairing my phone for an insurance claim. A big thank you. I am planning to buy my new phone from them.
26-12-2022 -
Tristan van Rhyn
Great job - smashed my Samsung phone and they repaired it faster and cheaper than Samsung could have.
26-11-2022 -
Brandi Elliott
The absolute best! The manager is lovely honourable and so helpful fixed my phone in less than 20 minutes. The engineer is so careful to fix my phone extremely professional and good at his job. Efficient and the best I recommend 110% much love brandi
26-09-2022 -
Gareth Miles
Friendly, helpful and efficient. Thank you Crack and Smash.
26-09-2022 -
Anna Wrigley
Took my samsung phone in which was struggling to charge, had a smashed back and the battery had expanded. They put in a new battery and back cover but it still wasn't charging so they went above and beyond to change the charging point and then rushed it over to the lab to fix an issue with the motherboard. Really appreciated the extra effort they made to fix my phone and get it back to me in the same day! Thank you!
26-08-2022