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Cruise Terminals

CPS parking

CPS Parking is a company based in Southampton, England that specializes in providing parking services for cruise terminals and travel & hotels. They are committed to providing safe and secure parking options for their customers.

Introduction to CPS parking

CPS parking is a company that provides parking services in Southampton, England. Founded in 2003, the company has a mission to provide safe, affordable, and convenient parking to its customers. What makes CPS parking unique is its focus on serving cruise terminal customers, providing them with a smooth and hassle-free parking experience.

Services & products

CPS parking offers a variety of services to its customers. These include valet parking, self-parking, and long-term parking options, as well as shuttle services to and from the cruise terminals. Customers can purchase parking tickets online or on site, and can also choose from various add-on services, such as car washing and detailing.

Location

CPS parking is located in VHVX+G6, Southampton SO14 3QP, United Kingdom. The area surrounding the parking lot is primarily commercial, with many travel and hotel businesses in the vicinity. Customers can expect to experience a bustling and lively atmosphere in the area. The parking lot is conveniently located near several public transportation options, including the Southampton Central train station (0.9 miles away), the City Cruise terminal bus stop (0.5 miles away), and the Red Funnel Terminal ferry port (0.4 miles away).

Benefits

Customers should choose CPS parking because of its focus on providing excellent customer service. The company's staff is friendly and knowledgeable, and is always available to assist customers with any questions or concerns they may have. Additionally, CPS parking offers competitive prices for its services, making it an affordable choice for customers who need to park their cars for an extended period of time.

Good to know

Customers should be aware that CPS parking is primarily focused on serving cruise terminal customers. While the company does offer parking services to other customers, its facilities are optimized for cruise terminal parking, and may not be the best choice for customers who are looking for short-term parking or parking in other areas of Southampton.

Reviews

Customers have praised CPS parking for its excellent customer service, convenient shuttle services, and competitive prices. Many customers have also noted that the company's facilities are well-maintained and clean, and that the staff is always willing to go above and beyond to ensure customer satisfaction. Overall, CPS parking has received positive reviews from its customers, making it a trusted choice for parking in Southampton.

Amenities

  • amenity
    parking

FAQ

What are the parking options available at your cruise terminal?

At CPS Parking, we offer a range of parking options including valet parking, park and ride, and meet and greet services. Our parking facilities are secure and conveniently located near the cruise terminal.

Is there assistance available for passengers with special needs?

Yes, we offer assistance for passengers with special needs. Our staff are trained to provide support, including assistance with luggage, wheelchair accessibility, and helping passengers navigate the terminal.

Can you provide information on the embarkation and disembarkation process?

Yes, we can provide information on the embarkation and disembarkation process. Our staff will guide you through the process, including check-in, security, and boarding the ship. We also offer assistance with baggage handling.

What amenities are available for passengers at the port?

There are a variety of amenities available for passengers at the port, including restaurants, cafes, shops, restrooms, and ATMs. Some terminals may also offer additional services such as lounges, charging stations, and Wi-Fi.

What flexibility do you offer for changes or cancellations in bookings?

We understand that plans can change, and we offer flexible booking options. Depending on the type of booking, we may be able to offer free cancellations or changes up to a certain point. Please check your booking confirmation or contact us for more information.

Reviews

  • Jacqui Poole

    Since covud this service has gone rapidly down hill. When it takes a couple of hours to get to Southampton but then 2.5 hrs in a queue to park the car, for which you have been excessively charged for how can any one give more than 1 star. Even if you complain they don't even acknowledge the complaint.

    21-05-2023
  • Kerri Steed

    After returning from a cruise yesterday, we were told that our car which we had parked with CPS had developed a fault. A member of staff kindly took us to our vehicle where we called the AA. As it was going to be sometime before they arrived, an arrangement was made for Jack, one of the team to stay with us. We were invited to have a cup of tea and Jack also took us to the toilet facilities. At around 13:00 a transporter was ordered by the AA but would not be available for another three hours. Jack made sure we were able to get something to eat and drink as well as liaising with the port security to allow the AA access. We are very grateful to CPS and especially Jack who looked after us for around seven hours yesterday. Many thanks from Kerri and Aaron Steed

    14-05-2023
  • Charlie D

    Very helpful, kind and attentive staff who always take care of your car whilst you’re on a cruise. Never fails to disappoint!

    28-04-2023
  • matthew hancock

    brilliantly organised….. parked up and had staff asking my details and they do all the work from there……. WILL DEFINITELY USE THEM AGAIN…….. keep up the good work…!!!!

    28-03-2023
  • Guide

    Excellent experience. Staff very on the ball and ladies in portakabin funny

    28-10-2022
  • Geoffrey Hearn

    CPS parking at Portsmouth: chaos at terminal with lines of cars some left with keys tucked behind windscreen wipers. No service & absence of staff. Hoping the car will be available to us on our return.

    28-09-2022
  • Road Runner

    First and last use of this firm. Very very long wait to take car away, no signage to aid vague instructions. Cheap for a reason. Quicker to go to off port compound and get bussed in.

    28-09-2022
  • Bob Donald

    smooth service on and off the ship absolutely no problem.

    28-05-2022