CPC Performance Engineering - Independent German Car Specialist

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Reviews

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  A “Civil Service” Reviewer

  Services: Auto engine diagnostic, General repairs & maintenance

  28-03-2023
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  Abbas Husain

  Great guys, fitted the LSD on my M140i, and service my M4 - Luke looked after me very well. Knowledgeable and helpful team.

  28-02-2023
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  Mario Dias

  28-01-2023
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  John L

  Very helpful.

  28-01-2023
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  Tom Absalom

  Avoid CPC Performance Engineering. Booked our X5 in to undergo diagnosis for what seemed to be a transmission issue. Technician test drove and the office called my wife to advise that the track control arms needed replacing. We authorised the £900 cost but once we collected the car the issue remained. When I called back to challenge why the issue was unresolved the technician advised that this was never going to resolve the problem because they believed it was an issue with the transfer box. I was clearly unhappy that they had not at any stage advised the £900 worth of work was not going to resolve the problem. The illusive Phil (owner/manager) was going to call me. I chased multiple times over a number of weeks and the only returned call i received was when i had already advised i would be in a meeting and unable to pick up. In my opinion CPC Performance Engineering encapsulates the murky side of auto servicing and should be avoided. Following this I took the car to BMW Tring who diagnosed the issue swiftly and it was resolved for less than £200.

  28-12-2022
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  Monika Kerai

  PLEASE DO NOT USE THESE GUYS! They are an absolute joke, by husband had to take his car back 3 times and each time it came back with issues... No customer service what so ever, no one answers the phone or relays messages on, they charge you a bomb on labour but work is not completed properly, they fitted our tyres incorrectly, instead of fitting the rear they replaced the front... I don't write reviews normally but please save yourself from the ordeal we've had to deal with and the money wasted. This place shouldn't even get a star.

  28-12-2022
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  Riddhish Jani

  They did a good job on my BMW.

  28-09-2022
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  Caroline Bailey

  Customer service appalling , fed constant conflicting excuses , when we could actually get through to garage as to why our car was not ready , we had to call them to find out why they hadn’t been in touch. Didn’t return our calls. 5 day delay in getting car back. Garage tried to get us to agree they needed to take gear box out after it had been booked in for an oil leak - lie told to us as to why this was necessary. Turns out after more than 20 calls chasing them they had put a hole in gear box themselves they had used incorrect size bolts when fixing another part causing our car not to starting after they had ‘fixed ‘ the original oil leak. Great confusion and delay at their end as to what could possibly be causing the car that worked when we dropped it off now not to work- turns out they don’t check their work, and tried to pass it off as one of those things. Car returned in disgraceful condition , under bonnet cases cracked, bolts missing , absolute disgrace. Lack of knowledge, integrity and honesty. AVOID AT ALL COSTS. Service: Oil change

  28-09-2022
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  Saman Ghannadzadeh

  This is now the only garage that I take my car to for major work. It's quite clear that both Phil and Mike are very knowledgeable and take pride in their work. I highly recommend them for any job on a BMW, especially for anything unusual or tricky. I've been here twice, once for shock absorber replacement and another time for EGR valve and glow plugs. Both times the work has been perfect and up to a high standard. Phil was able to modify the glow plug wiring (instead of ordering a new loom and controller from BMW), saving me over £400! Services: Engine repair, Auto engine diagnostic

  28-05-2022
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  Neil Hogg

  I discovered to my horror that the axle stub nuts on the rear wheels of my BMW E89 had simply rotted away. A quick trawl of the internet showed that it is a common problem on BMWs where the design means axle nuts are not protected from the weather. I took my car to two garages who tried to remove the stub nuts to no avail. While at Black Boots in Chesham for wheel alignment (they also had a brief attempt before stopping because of the risk of irreparable damage) they recommended CPC. I booked the car in there and then over the phone and a week later Mike set about getting the stub nuts off. With replacement axles looking likely but OEM ones no longer available, he redoubled his efforts and managed to remove both nuts, clean and reprofile the threads, tidy the whole thing up and fit the new nuts I had provided. He finished off the job with a protective cover of grease. A couple of weeks later I popped back, and he did a final check to ensure they hadn't moved. Sorted for just 150 mins labour. Great work Mike and CPC. Highly recommended. Service: Steering & suspension repair

  28-05-2022