Countrylife Stoves Ltd
Countrylife Stoves Ltd is a company based in Ipswich, England. They specialize in wood stove shops and machinery & equipment.
Introduction to Countrylife Stoves Ltd
Countrylife Stoves Ltd is a family-owned business that has been operating in Ipswich, England for over 30 years. The company specializes in selling wood stoves and related equipment. What makes this company unique is their commitment to providing high-quality products and exceptional customer service. They pride themselves on being knowledgeable about their products and helping customers find the perfect stove for their needs.Services & Products
Countrylife Stoves Ltd offers a range of services related to wood stoves, including installation, maintenance, and repairs. They also sell a variety of stoves, including traditional cast iron stoves and modern steel stoves. In addition, they offer accessories such as chimney liners and stove pipes.Location
Countrylife Stoves Ltd is located on Duke Street in Ipswich, a bustling area with a mix of residential and commercial properties. The surrounding area is home to a variety of businesses, including restaurants, cafes, and shops. The nearest public transportation options are the Ipswich train station (1.4 miles away), the Ipswich Old Cattle Market bus stop (0.2 miles away), and the Crown Street bus stop (0.3 miles away).Benefits
Customers should choose Countrylife Stoves Ltd because of their commitment to quality and customer service. They have a wide selection of stoves and accessories to choose from, and their knowledgeable staff can help customers find the perfect product for their needs. They also offer installation and maintenance services, making it easy for customers to get everything they need in one place.Good to Know
Customers should be aware that Countrylife Stoves Ltd specializes in wood stoves and related equipment. While they offer a range of products and services, they may not be the best choice for customers looking for other types of heating solutions.Reviews
Customers rave about the quality of products and service provided by Countrylife Stoves Ltd. Many customers appreciate the personalized attention they receive from the staff, and the fact that they are able to find the perfect stove for their needs. Some customers note that the prices can be a bit higher than other wood stove shops, but they feel that the quality and service provided are well worth the extra cost.Amenities
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installation service -
repair service
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customization service
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financing option
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expert advice
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wood stove accessories
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free parking
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delivery service
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showroom
FAQ
What types of wood stoves do you offer?
We offer a variety of wood stoves including traditional, contemporary, and modern styles. Our wood stoves are available in different sizes and designs to fit your home's unique needs and style.Do you offer installation services for the wood stoves?
Yes, we offer professional installation services for all of the wood stoves that we sell. Our team of experienced technicians will ensure that your wood stove is installed safely and efficiently.What is the warranty for the wood stoves?
We offer a standard warranty of one year on all of our wood stoves. However, some brands may offer longer warranties, and we will provide you with the specific details for each stove.Can you provide references from previous customers who purchased wood stoves from your shop?
Yes, we can provide references from previous customers who have purchased wood stoves from our shop. We take pride in our quality products and excellent customer service, and our satisfied customers are a testament to that.Do you offer maintenance services for the wood stoves after purchase?
Yes, we offer maintenance services for the wood stoves that we sell. Regular maintenance is important to ensure the longevity and safety of your wood stove, and our team is here to help with any maintenance needs you may have.Reviews
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Elizabeth West
I went in not knowing what I needed to buy to mend my antique fireplace but as it turned out I only needed to spend a few pounds and I had lots of helpful advice. Customer parking round the back too!
28-03-2023
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Sandra Patton
This company has very poor customer service when things go wrong. I ordered and paid for a woodburning stove and made arrangements for fitting, including taking time off work. I was then told that my stove had accidentally been given away to another customer. I had to fix another date for fitting and wait for another stove to be supplied. No attempt was made to compensate us for the inconvenience and delay caused and when I contacted the company they were more concerned with how much money they had lost by giving someone else my more expensive stove than us, the customers they’d let down, but said they would discuss compensation and get back to me. When the replacement wood burner was eventually delivered, it didn’t fit. I phoned the company and rather than apologising I was told ‘we just go by what the manufacturers tell us’ . I heard nothing about compensation and after a long and frustrating call where I was challenged about whether I had taken time off and told I was not reasonable for expecting them to make recompense, I was offered some wood, which I was told I would have to go and collect, a 30 mile round trip. I have rarely experienced such poor customer service from a company.
28-02-2023
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Steve C
Super shop have plenty to spend a lot of money on Will return , good service
28-02-2023
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malcolm firth
Does what it says....... Everything you need for your stove with advice from knowledgeable, helpful staff.
28-12-2022
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Rodney Button
Needed spares for my log burner and they were very helpful.
28-10-2022
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Chris Whitby
Very helpful. And know there stuff
28-08-2022
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Andrew Lamb
We bought our wood burner and aprons from here. We had previously visited two other places, and found the staff here friendly and knowledgeable in providing us with the information we needed to make a decision. Would definitely recommend to our friends.
28-06-2022
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Wil Porter
Website is terrible. Customers should be able to see what you have for sale and get a price. I doubt they really want to read paragraphs about bougie you are. You sell fireplaces and garden furniture....
28-05-2022
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Emma M-D
Super helpful and knowledgeable.
28-05-2022
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N Me
Friendly and very helpful staff though only one person allowed in at a time and you can't browse or walk around the store. Large stock of items for your fireplace and home stoves. They also supply kindle and fuel such as wood logs. Would have loved to walk around the store but will have to wait until the covid restrictions have been lifted.
28-05-2021
