Country Court
Country Court is a healthcare and medicine company based in Peterborough, England. They specialize in nursing homes and providing quality care for their patients.
Introduction to Country Court
Country Court is a nursing home company located in Peterborough, England. The company was founded with the goal of providing quality healthcare and medicine services to elderly individuals who need assistance with daily living. What makes Country Court unique is their commitment to creating a comfortable and safe environment for their residents, while also offering a wide range of services to meet their individual needs.Services & Products
Country Court offers a variety of services to their residents, including nursing care, dementia care, respite care, and end of life care. They also provide a range of amenities to make their residents feel at home, such as communal lounges, gardens, and in-house hairdressing services. Customers can trust that their loved ones will receive the highest quality of care from Country Court.Location
Located in the Dukesmead Industrial Estate, Country Court is surrounded by various businesses, including factories and warehouses. However, the area is also home to a few local shops and restaurants, providing some options for residents and their families to explore. The closest public transportation options are the Werrington Centre bus stop (0.3 miles), the Werrington Library bus stop (0.4 miles), and the Werrington Village bus stop (0.5 miles).Benefits
Customers should choose Country Court because of their commitment to providing exceptional care to their residents. They have a team of dedicated professionals who strive to make sure that each individual receives personalized care that is tailored to their needs. Additionally, their wide range of services and amenities make it easy for residents to feel comfortable and at home.Good to Know
Customers should be aware that Country Court is primarily focused on providing care to elderly individuals. As such, their services may not be suitable for younger individuals who require specialized care.Reviews
Customer reviews of Country Court have been overwhelmingly positive, with many praising the quality of care provided by the staff. Residents and their families have noted that the facility is clean and well-maintained, and that the staff are friendly and attentive to their needs. Overall, customers are very satisfied with the care and services provided by Country Court.Amenities
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24-hour nursing care -
wheelchair accessibility
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private rooms
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recreational activities
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specialized care
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meal service
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housekeeping
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social programs
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medical equipment
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emergency response system
FAQ
What is the staff-to-patient ratio in your nursing home?
At Country Court, we strive to maintain a low staff-to-patient ratio to ensure that our patients receive individualized care and attention. Our ratio depends on the needs of the patients in each unit, but we always make sure that there are enough staff members to provide quality care at all times.Are there any specialized care services provided for patients with specific medical conditions?
Yes, we offer specialized care services for patients with specific medical conditions. Our staff is trained to provide care for patients with dementia, Alzheimer's disease, and other conditions that require specialized care. We also have a range of therapy services available, including physical therapy, occupational therapy, and speech therapy.Can families visit their loved ones at any time or are there specific visiting hours?
We understand the importance of family involvement in the care of our patients, which is why we allow families to visit their loved ones at any time. We do ask that families be respectful of other patients and their families, and that they check in with the nursing staff before visiting to ensure that their visit will not disrupt any medical procedures or treatments.How do you ensure the safety and security of your patients?
We take the safety and security of our patients very seriously. We have a number of measures in place, including 24-hour surveillance cameras, locked entrances and exits, and a secure medication management system. We also have staff trained in emergency response procedures to handle any situation that may arise.Are there any additional fees or hidden costs that patients or their families should be aware of?
No, we are transparent about our fees and do not have any hidden costs or additional fees. We provide a detailed breakdown of all costs associated with our care services, and we work with families to ensure that they understand and are comfortable with the costs before any services are provided.Reviews
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Hannah Morris-Jones
Terrible company. not even worth 1 star. Are care home got closed down and we all got made redundant after working so incredibly hard to improve are CQC reports. Which we did! All they care about is money and not the care aspect at all. They got staff to live in the care home from overseas who spoke very little English and weren’t trained properly even though they were administering medication. A massive safeguarding concern. The regional manager only came in a few times and didn’t say hello to any of the residents, he just sat in the office. From what myself and other staff have noticed, if there care homes aren't good enough it gets shut down and they just build another one elsewhere instead of actually making improvements. Like I said, it’s just about money and making there money back up. No care whatsoever. They even used false advertising on our care homes website.
26-12-2022
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Naomi Sharpe
Company took over our home earlier in the year. We were told big plans they had for our home and what they were going to do, ensuring our jobs were SECURE. A couple months later we were told in a meeting, without any notion as to what was going to happen, our home was to be closed and staff are being made redundant. Only help received was one meeting where the company were meant to help staff find jobs however didn’t show up and was laid on our lovely manager instead. Residents told they need to be out of home by November and losing their lovely home we made plenty of memories in. Staff hired within company who had poor English, and not enough knowledge of English culture to enrich residents. The same staff who were staying within the home, would complete a day shift then woken up on a night shift to help as we were so short staffed and the company refused to get agency care. We all helped with over time as much as possible but were very short staffed ourselves!! We built such trusting relationships with our residents and because we CARE we visited them in their new homes.. they seem more stressed and miserable.. is this how we treat our elderly? This ‘care company’ should learn the term ‘respect their elders’. For a care company they should preach what lies they post, if you don’t believe me look at reviews on trust pilot.
26-12-2022
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Vip Pattani
Fantastic Company to be part of where care is at the essence of everything.
26-05-2021
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Gemma Davies
Lovely people and a caring family atmosphere.
26-05-2021
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J
Diabolical, night staff wash residents so day staff dont have much to do. Place looks grubby gone downhill.
26-05-2020
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Ben Cowley
Fantastic company. 5 star people with a great family ethos.
26-05-2020
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D prasad
My mother took had a stroke in January of this year and was also diagnosed with dementia our world fell apart as you mother is the most precious person in your life We did not know where to turn for help We couldn't think straight we were told she needed 24 hour care we live in London all thoughts and solutions go on in your mind still no clear thinking The hospital suggested a nursing home oh no we thought they are the worst places we want the best We met Lynne from Boston home She was so kind showed us around we were so happy lovely staff Lynne helped us with every step of our nightmare Lynne did an assessment on mum at the hospital to meet mums needs mum practices a spiritual way of life no meat eggs fish in her diet Your amazing Cheif's caterers for her Indian food We visit mum every weekend from london all our fears about what you hear on how people are treated in a nursing home have gone every patient is treated so lovely and as a human by all your staff you should be so proud of that we always see your patients happy and staff welcome us Yesterday we met your manager Nogi John again Nogi Helped us with an issue with the council assessment Thank you from our hearts to all your team at Boston your company should be so proud
26-05-2018
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Robert Jeremy
26-05-2015
