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Helplines, Computer Support & Services

Coulson Media Ltd

Coulson Media Ltd is a company that specializes in providing computer support and services, including helplines and computer hardware and software solutions. They cater to both the public sector and society, offering reliable and efficient solutions for all their clients' needs. With their expertise and experience, Coulson Media Ltd is committed to delivering top-quality services and support to their customers.

Introduction to Coulson Media Ltd

Coulson Media Ltd is a company that specializes in computer support and services. Founded in 2010, the company's purpose is to provide reliable and efficient computer solutions to businesses and individuals. What makes Coulson Media unique is their commitment to customer satisfaction and their ability to provide customized solutions to meet each client's specific needs.

Services & Products

Coulson Media offers a variety of services including computer hardware and software installation and maintenance, IT consulting, and helpline support. They also provide data backup and recovery services to ensure that clients' important information is always secure.

Location

Coulson Media is located in the heart of downtown, surrounded by other businesses and shops. The area is bustling with activity, and customers can expect to find a wide variety of businesses in the area. The company is conveniently located near public transportation options, including the subway station which is just a 5-minute walk away.

Benefits

Customers should choose Coulson Media because of their commitment to customer satisfaction. The company provides reliable and efficient computer solutions at an affordable price. They also offer customized solutions to meet each client's specific needs.

Good to Know

Customers should be aware that Coulson Media specializes in providing computer solutions to the public sector and society. This means that they have experience working with government agencies and non-profit organizations.

Reviews

Customers have praised Coulson Media for their excellent customer service and their ability to provide customized solutions. They have also been commended for their quick response times and efficient problem-solving skills.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    monitor
  • amenity
    network
  • amenity
    server
  • amenity
    software
  • amenity
    backup
  • amenity
    security
  • amenity
    maintenance
  • amenity
    repair
  • amenity
    upgrade
  • amenity
    help desk
  • amenity
    troubleshooting
  • amenity
    installation
  • amenity
    training
  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    supportive service

FAQ

Can you provide references of satisfied clients who have used your computer support services?

Yes, we can provide references of satisfied clients who have used our computer support services. We take pride in the quality of our services and are happy to share feedback from our clients upon request.

What is your response time for fixing computer issues?

Our response time for fixing computer issues varies depending on the severity of the problem. However, we strive to provide a timely response and aim to resolve issues as quickly as possible to minimize any disruption to our clients' operations.

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7 to provide support to our clients whenever they need it. Our team of experts is always ready to assist with any computer-related issues that our clients may encounter.

What is the average wait time for callers to speak with a representative?

We understand that our clients' time is valuable, and we do our best to minimize wait times for callers to speak with a representative. Our average wait time is typically short, and we always strive to provide prompt and efficient service to all callers.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously and have implemented strict security measures to ensure that our clients' information is always kept safe and secure. Our team is trained to handle confidential information with the utmost care, and we always follow industry best practices to protect our clients' privacy.